Customer service is wonderful and personalize, all the articles have a excellent quality overall. I am so grateful
Easy to use site, quality products exactly as described, fast international shipping - thanks very much
Amazing selection of colors, styles, and sizes. So many choices that it's difficult to select just one item.
Butter soft scrubs are my go-to selections for work. UA have other brands available as well, which adds more wonderful choices when I shop with them.
Ordered on 7/22/18. Paid for 2 day shipping. Mail said I would have it the 25th. It's the 28th and still no jacket. Discusted!
Love uniform advantage, always have good selection of scrubs and usually always have on sale.
My personal favorite are the wonderwink
Always the best brands, wide variety of sizes, colors, models and above all the best service. I recommend it 100% xoxo
Best medical scrub, quailty and confidence both meet on the same web, really appricateable site to buy medical scurbs
All my scrubs are like the first day i used them, so amazing the strech, the pockets, unusual colors, 1A
My Order said it would be here by a certain date and I Haven't even gotten my product yet asking for my review will never order again
Good afternoon, Christina,
Thank you for your purchase from Uniform Advantage. I’m very sorry to hear that we bothered you with a review request when your order has not yet reached you. I’d love the chance to research what has happened so that you will receive it as soon as possible. Would you be able to send me the particulars of your order? If you could provide your contact information and any data about your order (order number and customer account number, if you have those), I will be happy to reach out to you personally.
At Uniform Advantage we strive to delight our customers on every order, and I apologize for falling short of that on this occasion. I do hope you will give us the opportunity to turn your disappointment around.
Thank you again for shopping from Uniform Advantage. Your satisfaction is truly important to us.
Sincerely,
Robin Grose
Customer Service Specialist
I live in a rural area with the closest place to buy quality scrubs being over an hour away. So I figured I'd order from this company since their catalogs kept getting left in the break room at work.
I ordered two Buttersoft sets and a pullover hoodie scrub top. The Buttersoft Collection is AWFUL! Every bit of lint sticks to them, and they are most certainly NOT true to size. I've been wearing scrubs for 22+ years. These run small in the pants, HUGE in the tops.
The black set looks terrible the moment it comes out of the dryer. After wearing them to work a few times, I threw the top and pants in the trash. I was constantly covered in lint! I also ordered another set in a dark teal color, following the company's suggested pants to match the top. The color is noticeably off, they don't match. Same color name, same brand, same fabric. And the pants are too small, the top is huge.
As for the pullover hoodie scrub top, I never even got to wear it. I washed it before wearing it and it came out of the dryer with the seams on the arms (at the shoulders) coming out. I'm talking about 4 inches of the seams coming undone.
The quality of these products is disappointing! I mentioned the problems I had with them at work and my coworkers all had the same complaints about the quality of Uniform Advantage's brand "Buttersoft".
I tried to review the items I purchased on their website, but I can't find that option anywhere.
I have included a photo of the pants with the lint stuck to them (they're clean, washed only with other pairs of black scrubs, and yes, I used fabric softener) and a photo of the pullover hoodie where the seams have come out after one wash and having never been worn.
Dear Melinda G.,
Thank you for ordering from Uniform Advantage. I was truly saddened to see you experienced quality issues with your merchandise. I wish I knew exactly what styles you purchased and had problems with so I could address that directly. The photos you attached seem to show that at least one of the garments is in the Butter-Soft Stretch line, but we I’m not sure if they all were. That information matters because we carry several lines of Butter-Soft items, each with its own fabric composition and cut/sizing characteristics.
Regardless of the specific garments in question, however, at Uniform Advantage we stand by the quality of our merchandise, and when something is not as expected, we definitely want to make it right. If you are open to this, please send me your contact details so that I may research your order and reach out to you personally.
Customer reviews of any particular item can be seen at the bottom of that garment’s web page, but you are correct in that there is no link there to directly submit a review. We send each customer an email asking for reviews a few days after their order has shipped. Please check your spam folder for such a message; hopefully you will find it there and be able to submit your honest evaluation of the garments in question.
I’m so sorry you’ve had sizing issues. It can certainly be a challenge to find the right fit for clothes purchased online. Sizing will be different based on brand, line, fabric, and cut of the piece. For this reason, every garment that we sell has its own (corresponding to that one particular item) “Size Chart & Fit Guide” right on the item page of our website. This chart indicates the actual body measurements that correspond to each size, and it’s intended to help our valued customers make better-informed choices on what size to order. I’m not sure if the sizes you ordered were based on what you saw in this information, but we do recommend consulting the Size Chart & Fit Guide for every garment prior to submitting your purchase.
Of course, personal preference on how we like our scrubs to fit is also important for determining sizing, and sometimes it’s only by trial and error that we find clothes online that fit the way we need and want them to. At Uniform Advantage we strive to make returns and exchanges as hassle-free as possible. We do require, however, that items sent back to us be in original condition (unwashed/unworn) and with the tags attached. More information about returns and exchanges can be found on our page https://www.uniformadvantage.com/returns/ or by contacting us in Customer Service via the methods mentioned below.
I’m very concerned about the color issue and seam problem you mentioned. Items in the same line should definitely match exactly, and of course no seam should ever look like the one in the photo. I’d definitely like to research this more to see exactly what has happened.
Please give us a chance to look into the details of your order and turn your disappointing experience around. If you could send me your contact information and order number or account number (if you have that), I will communicate with you personally. If you’d prefer a more immediate response, don’t hesitate to contact our Customer Service department either by live chat or telephone (during business hours) or by email, and one of our agents will be glad to assist you. Visit our “Help” page for details on how to do this: https://www.uniformadvantage.com/pages/misc/secure/customer-service.asp
I genuinely appreciate your comments, though they are hard to hear, because at Uniform Advantage we consider honest feedback to be a gift to us. Customer satisfaction truly is important to us. I hope we will hear from you directly very soon.
Sincerely,
Robin Grose
Customer Service Specialist
Only the second time I have ordered but couldn't be happier. Love the quality of the uniforms & service
Received my buttersoft stretch uniform in no time and was very very satisfied with the cut, fit and textile!
Uniform advantage prices are awesome if anyone is looking for arforable scrubs id check out uniform advantge they have the best prices
I love your uniforms, the Materials are so fresh. I love not to iron my uniforms. Love the ones that aresoft stretch. Make more offers. Thanks.
So glad I found this website/ scrubs! I love the buttersoft stretch. Everytime I look online I find more I want
The scrubs are amazing! They fit true to it's size and they're so comfortable. I hughly recommend this brand.
Best customer service love my uniform scubs and shoes. The only place I will buy uniforms from because they last along time.
I order two sets of white scrubs for my cna in training, they are comfortable, dont show anything underneath and fit me very nicely.
Love everything about this company! Never had any issues with size. Shipping or customer service! I always send my CNA friends to u
Overview
UniformAdvantage has a rating of 2.8 stars from 631 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with UniformAdvantage most frequently mention customer service, return shipping and scrub pants. UniformAdvantage ranks 2nd among Uniforms sites.
Since its inception in 1985, Uniform Advantage has grown from having a single South Florida Uniform store to operating 30 Scrubs stores in key cities across the U.S.
In 1994, our company began manufacturing its own line of scrubs called UA Scrubs®. Since then, we have continued to upgrade our UA Scrubs® line to several more unique medical uniform brands to cater to each of our customer's needs and preferences. The UA Scrubs®, Happy Scrubs® and Butter Soft Scrubs® brands have become "standards" for medical uniforms & nursing uniforms.
Since adding a medical scrubs catalog in 1995 and a website in 1997, we continue to provide our style, quality and customer satisfaction to a progressively larger market both nationally and, more recently, globally. In the competitive world of medical uniforms, our name is synonymous with fine quality combined with favorable pricing in both our retail business ventures and web-based platform. No matter what your industry, Uniform Advantage provides quality made uniforms at a competitively lower price. In addition, you will receive the customer care and easy purchasing you need in order to maximize your uniform wardrobe and look your professional best.
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- Fort Lauderdale, Florida
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Lawana! We value your feedback and we would like to make this right. Please email us at custserv@uniformadvantage.com and include your email address & name associated with the order. Any In-Stock non embroidered item should have shipped out and arrived to you on time. I promise we will make this right.