Overview
UNice has a rating of 4.5 stars from 785 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with UNice most frequently mention customer service, great quality and fast delivery. UNice ranks 2nd among Wigs sites.
Instant Feedback
Customer service was excellent very friendly & handle the problem promptly
Easy to navigate website, multiple choices and the description of hair
I recently experienced exceptional customer service! The staff was not only fast but also incredibly helpful and attentive to my needs. They made the entire process smooth and enjoyable. I highly recommend this place for anyone looking for quick and reliable service. A truly positive experience overall!
I order my wigs every 3-4 weeks off of Unice the hair is always so beautiful and their customer service is also quick at responding!
Customer service was excellent! They were very professional and prompt in responding to my questions.
Love shopping with this company,great hair,came right on time and liked gifts.
I ordered two 20 inch glueless wigs. Beautiful colors and easy to wear. I am completely satisfied with my purchases. Thank you.
The wig I had purchased was going to take a little longer to produce but I was contacted and given an option to wait until it's finished or go with the exact one but the baby hair that was ready to go. I choose the latter one and the gap cost was fully covered and paid for by Unice. I was surprised and appreciated all at the same time. Customer service at its best. I'm a customer for life.
Quality of hair is amazing! Their willingness to work with you is outstanding! Definitely a customer for life!
It's ok not all virgin hair mix fiber kind of rough but the lace is good
This was my birthday wig and I love everything about it the way it felt which was soft and the smell of it wasn't strong or stanky, it was very easy to install with no problems and its easy to style to your liking. This hair compliment my skin so good ugh I'm just in love with this wig and color. I'll be ordering from here again every chance I get.
I reached out after ordering my unit to see if I could change the length. Customer care replied promptly and provided great instructions on how to change. They even processed this change and shipped the unit out within 2 days. Amazing. Thank you!
I really appreciate the service
and support Unice has provided. I purchased a wig that was very nice but small, so I reached out to see if I could get it exchanged. The exchange process was very easy and professionally conducted.
It was a very easy experience shopping for my wig. And it arrived to my house faster than the estimated delivery time the website gave me. And unice generously gave me a lot of coupons to use on this wig and my next purchas.
UNice was very pleasant and assisted with my issue in a timely and professional manner. I am very pleased with the customer service support and the hair is beautiful. Thank you UNICE! You have a forever customer here!
Love the sales. Easy to access as well. Thanks for the amazing quality hair UNice has provided!
Procedure facile, puis les articles sont de qualités.
Le service de livraison est impaccable, les messages de mise à jours sont envoyés
This company is great! Fast replies, great communication, understanding, and willingly to help with anything!
I have always had very good experience with Unice and they also let you know about any whole ups to.they stand by there words.
We believe perfect hair is a reflection of confidence. Confidence makes you feel empowered; it is part of how you express yourself. Because UNice understands how you wear your hair, we provide the most comprehensive options to suit your style, whether for a girl’s night out or a professional meeting. You CAN NOT BE DEFINED and should not be limited.
Works of art are what we create. We devote significant resources to technological innovation and product development to meet your evolving needs. Our hair is fuller and lasts longer, groomed using industry-leading methods to produce the best natural look and feel. Our HD lace cap uses only Swiss lace, hand-sewn with minimum knots, offering the most comfortable and breathable option on the market.
- Visit Website
- Culver City, CA
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Business History
UNice has a strong supply chain management system to meet huge demand. We have 20,000 square meters factory, and 4 warehouses in 4 countries-the U.S., China, Nigeria, and France to provide the most efficient distribution services for customers worldwide (Shipping from the U.S., deliver within 3 days; Shipping from China, deliver within 5 days).
Company Representative
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members