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    Undercover Experience

Corporate Values

Overview

Undercover Experience has a consumer rating of 3 stars from 2 reviews indicating that most consumers are generally dissatisfied with their purchases. Undercover Experience also ranks 47th among Lingerie sites.

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How would you rate Undercover Experience?
Top Positive Review

“Undercover Experience is based out of the UK...”

Jeni W.
3/30/10

Undercover Experience is based out of the UK offering free delivery (and returns) internationally. They delivered quickly to both the addresses in Asia and Australia I've used, and I had no problems with their return service or general customer service. They update quickly on any changes to your order and let you know when it is been shipped, ask you if you need things shipped together or separately for faster delivery. Credit cards are debited once the order has been dispatched, and returns re-credited without fuss. Products are quality, genuine and usually cheaper than the stores, watching for exchange rate fluctuations.

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Top Critical Review

“Stole money”

Leonid S.
7/10/17

We ordered item from Undercoverexperience.co.uk. But did not receive items, also didd not received money back. I send 3 mails - no answers. Don't buy from Undercoverexperience.co.uk.

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Reviews (2)

Rating

Timeframe

Other

leonids5
1 review
1 helpful vote
July 10th, 2017
We ordered item from Undercoverexperience.co.uk. But did not receive items, also didd not received money back. I send 3 mails - no answers.
Don't buy from Undercoverexperience.co.uk.
jeniw
12 reviews
22 helpful votes
March 30th, 2010
Undercover Experience is based out of the UK offering free delivery (and returns) internationally.

They delivered quickly to both the addresses in Asia and Australia I've used, and I had no problems with their return service or general customer service.

They update quickly on any changes to your order and let you know when it is been shipped, ask you if you need things shipped together or separately for faster delivery.
Credit cards are debited once the order has been dispatched, and returns re-credited without fuss.

Products are quality, genuine and usually cheaper than the stores, watching for exchange rate fluctuations.

Q&A (2)

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Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?

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About the business

The Undercover Experience brings you lingerie from the top brands, offering the widest choice of bra sizes and styles.

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