• Ulike

Ulike

Overview

Ulike has a rating of 2.1 stars from 11 reviews, indicating that most customers are generally dissatisfied with their purchases. Ulike ranks 840th among Beauty Products sites.

  • Service
    1
  • Value
    2
  • Shipping
    2
  • Returns
    2
  • Quality
    2

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 16.7%
Positive
1
Neutral
0
Negative
5

Instant Feedback

49 reviews

How would you rate Ulike?
Top Positive Review

“Worth the hype”

Miah S.
5/24/23

After I placed the order I was having buyers remorse because it was a lot of money, but after I got it and used it I realized it was worth it! I used it on my under arms and it worked like a charm. I am excited to see the results for my bikini area.

Top Critical Review

“Does not honor return policy”

Kathleen B.
2/25/24

I have reached out to this company 5 times to return their product to no avail. They will not send me a return label. I have been more than patience and check out the complaints board about this company. They do this to many folks trying to deter you from sending their product back. They keep giving you the run around as times goes by. They claim to have a 90 day return policy which they do NOT honor. Beware they will bargain with you and ask you to keep the product and they will discount it by 20% etc. Then the next email will say there will be a restocking fee, blah blah blah. Their word means nothing...

Reviews (11)

Rating

Timeframe

Other

Thumbnail of user 11miah.smith
1 review
0 helpful votes
May 24th, 2023
Verified purchase

After I placed the order I was having buyers remorse because it was a lot of money, but after I got it and used it I realized it was worth it! I used it on my under arms and it worked like a charm. I am excited to see the results for my bikini area.

Tip for consumers:
No

Products used:
Ulike Sapphire Air 3 IPL Hair Removal Handset× 1

Value
Shipping
Quality
Thumbnail of user michaelk4533
1 review
1 helpful vote
December 19th, 2022
Verified purchase

Purchase for my wife for Christmas she did her research and this is the best one out there

Thumbnail of user kbagley234
1 review
1 helpful vote
February 25th, 2024

I have reached out to this company 5 times to return their product to no avail. They will not send me a return label. I have been more than patience and check out the complaints board about this company. They do this to many folks trying to deter you from sending their product back. They keep giving you the run around as times goes by. They claim to have a 90 day return policy which they do NOT honor. Beware they will bargain with you and ask you to keep the product and they will discount it by 20% etc.

Then the next email will say there will be a restocking fee, blah blah blah. Their word means nothing...

Products used:
They do not honor their return policy period.

Thumbnail of user annak1302
1 review
0 helpful votes
December 13th, 2022
Verified purchase

Very easy! I was so happy with my order! It's a Christmas gift so the fast shipping made holiday shopping easy!

Thumbnail of user nickim64
1 review
3 helpful votes
September 19th, 2023

Doesn't work in the promised timeline and if you try to return it you will be hassled beyond belief. Do not invest in this product. It's way more time-consuming than shaving and your hair grows back just as fast if you don't use it regularly.

Thumbnail of user amberw980
1 review
1 helpful vote
August 9th, 2023
Verified purchase

My order got shipped but never arrived.

Given that it is the post company's responsibility I understand things can happen. I reached out and their customer support doesn't get back to me, I never received the machine or a refund

Service
Value
Shipping
Returns
Quality
Thumbnail of user yingy20
1 review
2 helpful votes
October 2nd, 2023

My product arrived with missing parts. I contacted the customer service several times. At first, they replied like once a week. Then they stop replying. And I never get the missing parts that I paid for! Very disappointed.

Thumbnail of user tim0469y
1 review
4 helpful votes
July 19th, 2023

Please read return and refund policy.
Ulike will charge a 10% restocking fee for any packaging UNOPENED product and a 30% restocking fee for any packaging OPENED product.
This is a very stupid, how do you know if this equipment working or not on your body, if you can't try.

Thumbnail of user larrsenroonin
1 review
4 helpful votes
April 14th, 2023

This is an expensive product so I really hoped it would work after reading reviews and seeing it on TikTok, but I am very disappointed. It flashes really slowly so it takes much longer than 10 minutes they claim to do an all over body treatment. I used it on my face, armpits, bikini and legs and it takes over 3o minutes because the flashes are so slow! You also have to use it multiple times a week which is very time consuming and really not worth it. I haven't really seen any hair growth reduction in the 5 weeks i've been using it. I don't know what to do now because I paid for this so I guess I'll keep using it and hope for some results but wouldn't recommend to anyone.

Thumbnail of user simonel89
1 review
0 helpful votes
December 12th, 2022
Verified purchase

I wanted to change colour of the product 2 days after ordering. I write in to customer service email but no reply from them even after I got my product.

Reason I chose this business:

Saw it on Facebook. Cassandra raved about it

Thumbnail of user patsyk53
1 review
0 helpful votes
December 26th, 2022
Verified purchase

It was an easy and simple processes thank you <3 Ive only used it ones soooo ill keep you updated

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Company Representative

Thumbnail of user kulinu
Kulin U.
Typically does not respond to reviews

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2.1
11 reviews
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