UK Soccer Shop

I've bought a number of products from UKSoccershop and they've never failed to deliver high quality on time. Will buy more products for sure

They delivered my tracksuit in 3 days which I was pleased about everything was good except the have no sort of way to contact them and no shops to go in

The website was easy to use, product looked good however after waiting weeks was told on small print delivery was 28 days, after buying, so missed Xmas present and dissapointed overall as wouldn't of purchased if I knew this, as advertised as 7 days?

The site is excellent and has a good collection of kits

The shipping is not perfect as far i submit a oneday shipping but its still didnt arrive until now it had been 6 days and im still waiting

Fantastic shirt, quick service, speedy delivery... but my L fits much more like an M. I can't return it as I customized the shirt. If I ordered again I would not add a name/number so I could test the sizing first.

I order one real madrid home kit. My kit have good quality but they are lose long times with delivery, i pay for priority delivery and i receive after 1 week. For this point i'm dissapointed.

I purchased two Bradford city retro items of clothing. Lovely quality. The delay in receiving them was unwarranted as they were not custom items. This spoilt my shopping experience.

Got what I was after but I payed £8.50 for next day delivery and received the items nearly a week later. I emailed querying the time elapsed as with no proper indication of said delays on the home page or at checkouts I was left waiting an extended period for items I should have received much sooner.

I would have rated a 5 however my first order was cancelled as the product was out of stock. However I re-ordered and had a few queries and the customer service team were excellent at reassuring my queries.

Loved the concept designs for the custom shirts. Sadly not as comfortable to wear as they itch around the neck.

The top I ordered was perfect, but the delivery and trying to contact you was a problem. I only got satisfaction when Bifu took up my case and sorted it.

I have ordered many many football shirts and kits here. They always have what I'm looking for. However I do have to say that their customer service needs 100% upgrade and complete overhaul. You cannot phone them nor do they respond to shirt printing changes despite being paid for one month in advance of shirt being released and, despite my best endeavours, of 4 weeks notice and 5 contact format filled out. The shirt still came with the name I wanted changed. It you appreciate business then the customers wishes should be granted!

Ordered a shirt for sons birthday and heard noting for a couple of weeks. Once I contacted them for an update - out of stock - always got a fast and helpful reply. Might have been nice to have been advised of lengthy wait at point of order

I ordered the Napoli football kit for my grandson for Christmas present and although delivery was prompt the kit did not include the socks and I can't even buy them on the website so the kit is incomplete really and he will notice

I order a shirt which was very expensive. It took a long while to arrive but it did and when it arrived it was ok. My son loves it. Communication is poor and I was worried at first but yes did arrive and is quality top

The mystery shirt I received was a psg shirt from 2018. Seems to be clearance stock more than anything else.

My order was pending for one week. After contacting customer service, as I simply wanted to know if I was going to get my shirt on time for Christmas, someone told me he was going to look at my order and get back to me. Even though I have sent two e-mails, this person never replied. Shirt is very good, and fortunately I got it just the 24th, but I was in doubt until the last minute. I work in customer service, and I felt yours extremely rude.

I orders a football top but realized I had ordered the wrong size. I tried contacting them the in the morning via the contact page and email but I didnt receive any replies. So before I knew it I had 2 tops by the weekend. The delivery service was quick but to contact the site is hard work. I will return but I think I better triple check sizes before I order.

Excellent service as in quality of goods. Very Very poor service in relation to customer service. Its impossible to reach them or chat to them when you have a question. No email, no contact number. I paid for one day delivery that took 4, but no way of asking for a refund as all email kept coming back, and when it said reply to this email, again it wasn't available. Although as i said the quality was good i could never use them again due to not knowing how to contact them. A shame really. They need to improve 100% their customer service

The key chain I got had a small scratch on it and as for the t-shirt, the name was printed smaller than I expected. The t-shirt delivery was quite slow, and when I requested an update, customer service was poor - I had to write in three times before I got a response. Frustrating because I lived far away and was using this site for the first time - of course I ended up with doubts regarding your credibility. The products weren't cheap for me and there was no way for me to be assured that all was going to be okay.

Purchased something on the 23th June to be shipped to Australia, a notification email came through same day and shipped as well.
I wanted a update as this purchase was a present, when I logged in the tracking number provided is useless and a error message comes up. So I sent an enquiry to the customer service team and this is their reply:
'Hello,
Thanks for your mail.
The number on your account is used for our internal tracking purpose, the order has been shipped for you on 23rd June, the mailing service selected was standard airmail and this does not come with a tracking number as such. The mailing company we use do track the parcel through internal scans and can tell when the package has been delivered. It can take 10-12 working days to reach there after shipping and will be delivered by the countries postal service there after customs clearance'.

So basically it can arrive anytime but they cannot tell where it is roughly. The tracking facility they have on the website is useless. Lucky for me it arrived today and I need it for this Saturday.
If you want something in a hurry, I would suggest to order it weeks in advance.

So got the chelsea champions of europe home shirt - got to australia after three weeks -waiting for printing etc- it has the chelsea name on the tag that is attached to the shirt but it's missing the little gold star above the crest which it seems it should have- so made in China and dodgy printing? I am not sure if this is authentic chelsea gear so was going to contact the club-I thought this shop was a legitimate supplier?