UK Outdoor Toys has a consumer rating of 1.4 stars from 10 reviews indicating that most consumers are generally dissatisfied with their purchases. UK Outdoor Toys also ranks 146th among Toys Other sites. The most common issues with UK Outdoor Toys are around customer service, which is not as good as expected by some customers.View ratings trends
I ordered from this company after finding they were the cheapest for inflatable water slide on the web.and didn't think to check the web for reviews on them. after finding this website and these reviews it left me very worried after paying £199 for a slide. All though i couldn't reach them by phone,i then submitted an online contact form,to which they phoned me within the hour. on the telephone this company offered me a full refund if i was not happy with my product once i received it,and would also have it collected. But to my joy the product was fantastic quality a great build and my kids love it. The delivery service was with DPD which also gave me an exact time it was going to be delivered with full tracking online. my point to my review is that after trying so hard to find something positive about this company. i couldn't,and if you think about it most people do come to the net to flame someone after a bad experience rather than talk about how good there service was. i give you my review to my delighted service with uk out door toys :) thank you very much i will order from you again.See positive reviews
We bought a toy car for Christmas and they sent a used and damaged car. We were upset that we have to return it. We emailed and called them to collect it and refund the money. They keep on promising to collect it, lie that they have been at the address but no note left. We waited more than a month and still no collection or refund. Reflecting on what happened, they scammed us big time. Before Christmas they said our priority is delivery so we have to wait till after Christmas. After Christmas they keep on playing and wait until Friday and say it is going to be next week. DO BOT BUY FRIM THEM UNLESS UOU WANT TO SUFFER.See critical reviews
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