Ukbride

AVOID THIS COMPANY AT ALL COSTS! They lull you in with a free trail to advertise with a small admin fee and then take £2.4k out of your account with NO WARNING! The leads are fake, they don't answer your emails. LOW LIFE SCUM OF THE EARTH they have taken money from so many small businesses who are just trying to recover after the pandemic. Do not have anything to do with them or Whitespace, i don't know how they sleep at night,

Full of false leads when you follow up on the leads, never ever get a reply. Also they make it so difficult for you to cancel the policy and have to have a cancellation a cancellation code. If you don't get this code you can not cancel and if they have your Visa card details they just keep taking your money do not sign up to this company as always, I wanna do is take your money and give you know Support and certainly no business

Never agree to sign up to UKBride for a free trail or otherwise, they will lock you into a contract that auto renews and demand payment of thousands and threaten court action, for a service that you don't want and is highly questionable whether the leads you receive are genuine.

I'm really disappointed that my three month trial didn't provide any work for my business. I want to cancel, but you took over £900 from me for the next years subscription. I got in touch with UKBride as soon as the money was taken, but you think that a great business needs to take money from disgruntled customers. I've obtained a STOP code, and hopefully used it 'correctly'. I think your business model (of taking money for a terrible service) is sub-optimal.

Edit as of Dec 5th 2023:
UKBride have taken the money, AND cancelled my service - but kept the money!
What a scam!

I work for a small family business that offers the hire of a function room for wedding receptions. UKBride contacted us offering a free three month trial to which we, slightly reluctantly, signed up for after being repeatedly called by their sales team. Following 2.5 months of receiving low quality leads (I'm unsure they're genuine due to the lack of responses), they decide to bill us for nearly £2k claiming that the trial has ended and needs to renew. It's clear they tried to backdate the start of the 'trial' and are trying their luck. This is a complete breach of contract as they haven't fulfilled the three months free trial. The fact such a complicated contract with difficult exit is in place shows their intentions. Businesses – avoid at all costs, it's not worth it. I'd recommend using Hitched as an alternative.

This is clearly an endemic issue for wedding suppliers caused by UKBride's malicious practices. They could be such a good resource for both suppliers and couples if this cloud was not hanging over them.

This is a SCAM company - BEWARE! They only have fake enquiries and they con you into contracts that you can't get out of, luring you in with a 'free trial'. Their accounts actually show them as a business offering 'uncancellable contracts' rather than a wedding directory!

I'm echoing lots of other reviews about this awful company!

I have been scammed by UK Bride! They hook you in with a free 3 month trial but ask you to pay an admin fee thereby taking your bank account details. They then tell you that they will be in touch before the trial comes to an end to see if you want to continue etc which is how it should be.but instead you never hear from them again and they start taking money from your account once the trial ends. They have taken £300 from my account without permission. After contacting them on the day the money was taken they refuse to give it back and in a very confrontational email say that it's non refundable. In this day and age where money is so tight it's very sneaky and underhand from them.

Customer service is horrendous! You have to ask for a stop code as there's no way to go into the account to stop the subscription! I mean why make it so awkward to be able to stop them taking money from you! There are no payment details on your account either! They never asked what package I would like, the cost, length of advertising or anything but instead just take a lump sum! Awful awful company and I would advise others to stay well clear!

Taken thousands out of our business account. Con artists at the highest level. Sell on clients data which they aren't aware of. No wonder this company has just been on Rip off Britain! How do they sleep at night?

Company prays on wedding suppliers and charges them with notice thousands then proceeds to threaten legal action

This is a scam, UK Bride cannot be trusted.

They trick you into a 3 month contract, asking you to pay for the admin charge of £30. Do not make this payment as they will have your account details for them to automatically deduct money from your account. They deducted money from my account after the 3 month trial, without informing me of the cost, the period of contract and asking me what package I would like.

They cannot be trusted. I have not had any business leads from my trial period, I do not believe they are real leads. Many do not have an email including for me to contact the client.

Please avoid, I can see many people here that have been tricked like myself.

They'll happily get someone unauthorised to sign up for a FREE trial, then at the end of the free period, use agressive legal tactics to chase the company for thousands. AVOID

They pretty much force you to try them for free and then demand payment when you don't ask for a 'stop' code that they do not tell you about. Then they hound you for payment and send threatening letters.

It has been a living nightmare. Some of the things that I have endured with UKBride for nearly a year:

False information,

Fake leads, False 'Contract',

Forged signature on 'Order Form', Refusal to cancel my 6-month free trial. I tried for months, they made it impossible. I was laid up on the sofa for 6 weeks as I had had a skiing accident. Nothing on the site allows you to cancel your subscription or trial, I really tried. They even assured me that it was cancelled clearly to stop my consistent phone calls but lied and then walloped me with a £2.4k invoice the day the trial was meant to be finished

Invoice of £2,400 for a year's 'rolling' subscription that I made abundantly clear I didn't want

Constant threats

Attempts to extort

Now they are taking me to court and I am not the only one:
Come and see what happened to more than 800 members on the Facebook Page 'Wedding Industry Inequities'...and they are only the ones who found the page

Do not join, do not be extorted. UKbride is an elaborate scam and it just keeps on evolving. It has been a living nightmare. If you already have joined and are experiencing this, you are not alone.

N.B.- Positive reviews are predominantly by couples trying to win a £25,000 wedding which no one wins

Date of experience: May 05,2023

I had an extremely horrific experience with Bride UK that I feel compelled to share. They entice you with the promise of a free trial, but the reality is far from it. This company seems to have a shocking disregard for ethics and customer satisfaction. Here's my story of how they deceived me into parting with my hard-earned money and then harassed me when I tried to resolve the issues.

Initially, I signed up for what was advertised as a "free trial" with Bride UK, a company that claims to help small businesses with lead generation. Little did I know that this was the beginning of a nightmare. Without any agreement or consent, they proceeded to automatically charge my account. The charges didn't stop at the initial one; they continued to withdraw money from my account under the pretense of providing leads.

However, it quickly became apparent that the leads they were sending were nothing short of fake. These supposed leads provided no value or potential business prospects. It became clear that Bride UK was nothing more than a deceitful company preying on small businesses looking to expand their reach. Their actions were not only dishonest but also severely damaging to the businesses they claimed to support.

What's even more shocking is that when I dared to challenge these unjust charges, Bride UK resorted to threats. They menacingly warned me of legal action if I attempted to recover the thousands of pounds they had taken from my hard-earned money. It's reprehensible that they would go to such lengths to protect their ill-gotten gains.

It's high time that Bride UK and companies like them are held accountable for their actions. I intend to relentlessly pursue justice and bring attention to their fraudulent practices. No business or individual should ever be subjected to this kind of treatment. Bride UK, you are nothing short of deplorable scammers, and your actions are entirely unacceptable. I will continue to voice my concerns until you are made to answer for the harm you have caused to so many innocent people.

Anyone looking to stop these thieves taking more money from your account use this link www.ukbride.co.uk/stop which will generate a stop code to stop your account auto renewing.

BEWARE = AN ABSOLUTE SCAM WEBSITE & SHAMBLES OF A COMPANY -
AN ABSOLUTE SCAM WEBSITE = TOTALLY DISHONEST COMPANY WHO WRITE FAKE ENQUIRIES & FAKE REVIEWS FROM FAKE CUSTOMERS WHICH ARE IDENTICLE FAKE ENQUIRIES = WAS PROMISED A 6 MONTH FREE TRIAL.
AFTER 4 MONTHS I SAW THAT THESE ARE NOT GENUINE ENQUIRIES & REQUESTED OVER 5 TIMES TO CANCEL FREE TRIAL AND LEFT NUMBEROUS MESSAGES WITHOUT ANY RESPONSE. NO DECENCY / BASIC MANNERS AND PROFESSIONALISM TO CALL BACK. I CALLED & SPOKE WITH... & EMAILED TO CONFIRM CANCELATION MY FREE SUSCRIPTION 2 MONTHS AGO & SHE SAID THATS ALL FINE NO PROBLEM.

'' I have received emails that I'm not allowed to use these scam artists names otherwise my review will be taken down coz these disgraceful people have complained to remove this feedback = YOU KNOW WHO U ARE YOU LOW GRADE PEOPLE.'' = YOU SHOULD BE ASHAMED OF YOURSELVES.

I KEEP GETTING EMAILS THAT MY ADVERT WILL AUTO RENEW SO I CALLED UP AGAIN TO ASK WHATS GOING ON... I MADE IT VERY CLEAR THAT I DONT WANT NOTHING TO DO WITH UK BRIDE VERBALLY & BY EMAIL 2 MONTHS AGO WELL BEFORE THE 6 MONTH TRIAL WAS COMING TO AN END.

I NOW SPOKE TO... &... WHO SAID QUITE BLUNTLY THAT I AM 5 DAYS OVER THE AGREED 6 MONTH TRIAL & THAT I AM NOW "" STALE MATE "". AND ALSO SAID THAT I CANNOT CANCEL NOW & THE CONTRACT IS AUTO RENEWED & I CANNOT CANCEL UNLESS IF I DONT PAY THE YEARS SUSCRIPTION UPFRONT OF £1999 PLUS VAT THEN THEY WILL GO DOWN THE LEGAL ROUTE. THIS IS AN ABSOLUTE RIP OFF & SHAMBLES OF A COMPANY.

STAY WELL CLEAR & BEWARE OF THIS SCAM COMPANY AND ANY ONE WANTING TO ADVERTISE WITH THIS BOGUS COMPANY THEN CONTACT ME BEFORE YOU DO AND I SHALL CONFIRM ALL OF THE ABOVE IS TRUE & I HAVE ALL THE CONVERSATIONS RECORDED AS PROOF. BRING ON THE LEGAL CHALLENGE UK BRIDE & I LOOK FORWARD TO SEEING YOU IN COURT.

I HAVE REPORTED THIS SCAM COMPANY TO TRADING STANDARDS & WATCHDOG AND I URGE EVERYONE TO STAY WELL CLEAR OF UKBRIDE AS THEY ARE NOT GENUINE.

Javed Iqbal
Events Consultant
The Mayfair Venue
*******520

07*******078 - 1082 High Road
Chadwell Heath
Essex
RM6 4BD

Stay well away from this company. Whitespace publishers trading as UK Bride have to be the worst company we have ever had to deal with. I won't bother going into full details of our case as it pretty much replicates others you will have read on this site but in a nutshell, UKbride will make contact and do a hard sell of a "no obligation free trial" generally on someone within your company who has NO AUTHORITY to sign the company up. You will then receive numerous fake enquiries and then all will go quiet meaning you sort of forget about them. Within days of the free trial being over you will receive a phone call demanding a full years subscription. Check them out on company's house. They actually state they specialise in un-cancellable contracts. The company will then send you letters stating that they will force you into insolvency quickly followed by a letter from an ambulance chasing solicitor. We have internal emails from this company that we were inadvertently copied into stating they have a policy of ignoring customers. So when they tell you the only way to get out of the contract is to ask for a STOP code or pay up for a service you wont receive, just remember they will just ignore you anyway as they want to ensure you don't receive that elusive stop code.
Make sure you get everything in writing and keep dates as they will ignore you. We persistently asked UKbride to remove our advert and like many other companies we have it in writing that they will only remove the advert it we pay in full. Is that sounding like a ransom to anyone else?

In 6 months we received 193 enquiries. Not a single one of those enquiries responded to us. Compare that with other platforms we are on whereby 90% of initial enquiries we have responded to receive a return and 50% who responded booked. How is it that out of 193 enquiries we didn't so much as get an 'out of office response" let alone a real couple looking for a service.

UKBride work on a bullying method trying to scare hardworking individuals and businesses to pay them through a range of scare tactics. This includes fake court summons for one.
You will also notice in some of their responses that they will claim you have received bookings worth £1000's through them. They acutally sent us a printed flyer stating we have received £******* of bookings through them. When we asked them to justify this they pointed us to 2 wedding couples who had left reviews on our page. BOTH OF THESE WEDDING BOOKINGS HAD BEEN TAKEN 2 YEARS PRIOR TO US BEING PLACED ON UK BRIDES WEBSITE. UKbrides answer to this... if they left a review on UKbride then the booking was through them. What a load of codswallop fantasy b@llsh@t.

For a contract to be lawful a number of things have to be proven. UKbride work on the premise that business to business contracts don't have the same protection as consumers HOWEVER you do have rights and if you are one of the many companies about to be taken to court by UKbride don't stress and don't pay them. Due to the increasing number of people coming forwards there is now a growing body of individuals and companies working together to prevent this company from putting more companies and individuals through the hell they seem to think is a reasonable way to make money.

UKBride have caused untold misery to a lot of people and companies. If you are thinking of signing up DON'T do it. If you have and are on the receiving end of their bullying then you are not alone. Feel free to contact me and you will find out you arent alone. Trading Standards need your evidence too. Sonja de Rijk

I love this web site it is very helpful and easy to use. Everyone is friendly and I love seeing ideas from other people planning their weddings.
Easy to filter down so you can find what you are looking for, you can plan everything for your wedding on uk bride!

Anybody planning a wedding i recommend UKBRIDE, it has been such a big help to me im over the moon with the tools and it has made my life easy and taken the stress away, thanks UKBRIDE for all of your help.
Lots of local suppliers all in one place, who could need more!