Uhaul is incredibly unscrupulous, money hungry and fraudulent. Do yourself a favor and do not use the company. The location manager was a community local and I trusted him. 30 days later Uhaul removed almost 200 dollars more on a completely paid uncomplicated contract. In spite of an absolute refusal to take insurance after the vehicle was returned in perfect condition. If there had been a problem I am sure we would have paid full price for damage, as is expected when you don't take their insurance. I cannot stress enough how much trouble we now have just for the privilege of working with a local community member. DO Not be confused, you are Not contributing to your community, only Uhaul family business extortion. Worst experience ever!
I have never had a problem with U-Haul til this last time I didn't check the milage in and just wrote down milage when I got in the vehicle and yes they got me for 13 miles also the representative offered. 59 per mile but charged the. 69 per mile for cargo van. I have always used U-Haul but I guess next time best to shop around.
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- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members