TungstenFashionsReviews 62

I would like to give them NO stars.
Ordered one small item back on the 12th December 2019. They claimed to have shipped it but it never arrived. 2 months after purchase I followed up with a bunch of emails with a couple of responses saying they want to help and will post another item. However another 2 months later with plenty of no response to any of my emails I still have not received it. So 4 months and I'm still waiting for the item let alone a single response from someone.
My suggestion to anyone is not to waste your time and money. At this stage I believe they may be just a scam.

Do not do business with this company. The person running the show is liar and if they make a mistake you will be sorry you did business with them. I sent them an bracelet to engrave. All they had to do is engrave the back of bracelet. When I received the finished item I discovered that they engraved the front of the bracelet. This is where the problem really began. He told me three times that they shipped the corrected bracelet. I found that he never even ordered the replacement bracelet from Amazon. He has the ability to create postal tracking #'s on his end. He used this ability to basically lie about shipping the item to me.

I did finally receive a refund for everything after I applied enough pressure to do so. I understand that people make mistakes but why he just didn't correct the mistake in the first place is beyond me. So, you've been warned stay clear of this business at all costs.

I asked if they could make a custom ring and * (customer service) said yes. I paid a premium price and was sent a standard item that cost half the price and the size wasn't even correct.
I sent it back and it took me a whole month of chasing up to get reimbursed for shipping. After 50 emails back and forth over 5 months, I have not received my order and * is not responding.
The tracking numbers they give have no name/address and stops updating after it leaves the shipping facility. I was following a false tracking number for a month and after chasing up again, I was given a second tracking number which was probably fake as well. They could give the same tracking number to multiple customers within a certain time frame of making a purchase and nobody would know.
Don't be fooled by * politeness.

*Personal information redacted by admin

If you're thinking of buying anything from this company, don't... there's a very good chance that you'll regret it like I did.

I bought a ring... had it shipped to me express... it arrived and it didn't fit. Thinking I calculated the wrong size I sent it back, asked them to send me the next size down and once again had it shipped express, and once again the ring didn't fit. I went to a jeweller and had them size my ring finger and discovered that I gave Tungsten Fashions the right size in the first place and they just sent me the wrong size... so when I asked for a size smaller the second time they sent the right size I asked for which of course didn't fit. From that point on I was ignored when I brought the issue to their attention. They advertise that they make it right if there's an issue with the wrong size... this is a lie. I'm out the cost of the ring plus two express shipping charges and still don't have a ring that fits. Rather than deal with these people I just threw away the ring and decided it just wasn't worth the trouble... I had put this incident out of my mind until I just started seeing ads for Tungsten Fashions all over the internet and it jogged my memory of how crappy an experience I had with this company...

TungstenFashion's quality ring is great, better then I could imagine. The reason I only gave 4 not 5, I sent a? To c/s trying to understand what they were talking about on the shipping for my order. 1order 3 screen's, 3 different dates. I rcv'd a response from a Brad that night, I took as rude. The next am there was a new response from Damien responding the correct way.
I ordered the Rasoret 7mm Tungsten Carbide Ring in a size 16.5 for my husband's sausage fingers. He is a thin, tall guy but has been a mechanic for over 40 yrs. He is now "retirering" after umpteen years. His 1st ring he left it on his tool box and one day grew legs. Very, very reasonably priced. They do have other things there too. They do give points now that I think of it. I need to check it out.

I felt compelled to write a review after receiving the ring and was blowin away when I called to return it for a larger size, from date of order to re sending and receiving larger size the time was approximately one an a half weeks. I spoke with Damien and was just amazed at the customer service and the quality of the ring is unbelievable. I would definitely recommend Tungstenfashions; very well pleased with the entire transaction, the whole ordering and returning process was easy and convenient. AND the ring is outstanding! John, NM

I ordered 2 rings from Tungsten fashions, but never having worn a comfort ring I was concerned about getting the right size so I cancelled my order. After some research I was confident about the size and reordered. Tungsten fashions sent me the rings that I ordered, plus one that I didn't. I returned two of the rings, and kept one. I noticed they had charged me for four rings. I brought it to their attention, and they said they would refund the charges for the 3 rings they over charged me, but it would take a week because of the 4th of July holiday. This went on for a couple of months. They kept telling me they would refund my money, but they never followed through on the promise. I turned the matter over to my credit card companies. It is almost December, and I have only gotten one of the three refunds. They sent me a email to review my purchase, but they never published it. It is a shame. They have nice rings, and I would like to order another one, but at this point it's unlikely.

First order i paid for over night shipping did not get for a week later. I ordered the wrong size so i ordered again and i paid for over night shipping yet again over a week to get it to me. Again I ordered the wrong size so i ordered again paying over night shipping and this time it took over 2 weeks for the to ship and they again did not ship over night. Each time they had some excuse why it didnt ship. I will not order from here again.

From: "Tungsten Fashions Support" <*******@tungstenfashions.com>
To: "V-TWIN thumper" <*******@comcast.net>
Sent: Wednesday, May 11,2016 10:28:58 AM
Subject: Ring Replacement!

Hi Mark,

Sorry for the delay in getting back to you, these emails are not monitored very often.

You can always reach me right away at *******@tungstenfashions.com

We will ship this ring to you and call it even if that is okay with you.

Thank you,

Damien C.

Tfsupportlogo 319 Centre Avenue Suite 161 Rockland MA ******* PH. *******320

http://www.TungstenFashions.com

Buyer Beware... here it is June 7th, 2016 still have not received the ring they suggested to replace the 7339 Black Marvo Tungsten Carbide Ring Z******* that I initially ordered on November 26th, 2015... NOW HERE IT IS... June 7th, 2016
SOME 7 MONTHS LATER still no ring replacement from Tungsten Fashions.com
Business sham buyer beware...

Ordered a ring for my husband for our wedding day. I paid for 2 day shipping and it took just over one week to arrive. Then the ring was 1/2 size too small. They swore that it was the right size. I took it to 5 local jewelers and they all showed that the ring was a 1/2 a size smaller than what I ordered. I then returned the ring and 2 months later I am still waiting for my refund.
Customer Service has been no help. They have unclear communication by phone and e-mail.
I will never order from this site again and I suggest that you do not either.