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TunesKit

How would you rate TunesKit?
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Austria
1 review
1 helpful vote
Follow Christian Z.
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TunesKit support answers within a day and sometimes even faster.

The products are in great quality and I am glad that I can make a backup copy of my purchased books, music etc. now.

There was a challenge. TunesKit M4V Converter only works up to macOS Sierra. I think that could have been marked a bit better.

I solved the problem by installing Sierra on a second Mac. On hackintosh I found an image file. Maybe you can also install Sierra on a second partition.

Now I can backup movies too. Even only rented movies.

Because of the dilemma the TunesKit support was generous.

Because it simply works I bought other software. On e-mail request I also got a discount.

Conclusion: The software works great and the support is great! I recommend TunesKit in any case!

Date of experience: December 17, 2018
Andres G. TunesKit Rep
over a year old

Dear Christian,

Thanks very much for your kind praise. We will keep improving our products and services.

Sincerely hope our software can help you better and better in future.

Have a nice day.

China
1 review
1 helpful vote
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Great App
May 10, 2017

It took me too long time to find such a professional iTunes video converter, once I found it from a forum then I try its free trail version. I was surprised at the fast speed of conversion and the HD quality. Now, I have purchased its three items, including M4V Converter, Audible Converter and iBook Copy, both work well. Thanks for the continually upgrading, currently all features can meet my requirement.

Date of experience: May 10, 2017
Israel
1 review
0 helpful votes
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With this tool you can download and convert songs to many formats, lossy and loseless. As a stating music editor, I love the ability to choose the quality of the audio. I can set it to be exactly as I want, to the level of Hertz and bits rate. It converts fast, and It also comes in handy when you have the dilema of quality over file size, you can change the setting to match exactly what you need. I highly recommend.

Date of experience: December 1, 2021
China
1 review
0 helpful votes
Follow Gorden G.
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TunesKit Spotify Music Converter is very charming software. Great job. I download all my favorite songs from Spotify to MP3 and listen to my device without a network connection. Love it very much.

Date of experience: May 28, 2020
Ghana
1 review
0 helpful votes
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The software is easy to use, power user friendly interface, just some few click and youre good to go, unlock your phone with Tuneskit now and see!

Date of experience: March 17, 2023
RU
1 review
0 helpful votes
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I ABSOLUTELY LOVE THIS APP CAUSE MUSIC IS MY LIFE AND I LIKE TO LISTEN TO IT ON MY OLD SCHOOL IPOD. UNFORTUNATELY NOT ANY APP ON MARKET
CANNOT PROVIDE ME WITH THE ABILITY TO CONVERT MY APPLE MUSIC LIBRARY INTO FLAC FILES/ EXCEPT THIS MARVELOUS APP/ THANK YOU DEVELOPERS!

Date of experience: July 23, 2021
Canada
1 review
0 helpful votes
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Very simple UI. I love that it connects directly to my Spotify app. It is as easy as dragging/dropping songs and playlists - and the sound quality is top notch! Highly recommend

Date of experience: March 31, 2022
Maryland
2 reviews
0 helpful votes
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I purchased this supposed fix and it completely disabled my phone. Then, the only customer support method they provide is an email address that they do not answer. This company and its product are a joke. I've stopped my subscription and requested a refund. I won't hold my breath.

Date of experience: September 10, 2021
California
1 review
4 helpful votes
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Horrible company false advertising. They said money back guarantee. I tried the 30$ software for my iPhone in 20 min it failed to restore the firmware. Which was done for free later and they only refunded half of the purchase. Even though the software didn't work and they advertised money back guarantee. Scam software do not get roped into buying this. It's useless and completely false advertising on the product. 100% dissatisfied customer.

Date of experience: May 23, 2021
Maryland
2 reviews
0 helpful votes
Follow Albert A.
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The customer service was nonexistent. The software failed the first day and I immediately aske for a refund. They didn't respond until 30 days later and stated that it was beyond their 5 day return policy. If they would have responded when I requested a refund then it would have been on time. They have a very deceptive way of doing business. They'll just take your money and run. Buyer beware.

Date of experience: October 25, 2021
Brazil
1 review
6 helpful votes
Follow RODRIGO D.
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Purchase iOS System Recovery, thinking it could help me, as I could not get recover from iTunes. Tuneskit behaved same way. I wasted my money. It says can repair up to 50 kinds of iOS system issues on iPhone/iPad/iPod touch. But in fact, any problem you mark result the same process, reinstalling the firmware. And it can't install unsigned ones. Purchased the 1-Month License, with auto renewal. I want to cancel, but cannot find where... If you do not want to lose money and time, do not buy it.

Date of experience: November 8, 2020
California
1 review
0 helpful votes
Follow SHAH H.
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I purchased a 1 month service. After trying to use the software on my phone, unfortunately it did not work due to an issue with the phone. I believe the software is good and very handy for those who need to recover their phones. HOWEVER i would highly recommend that you read the agreement before purchasing the product. If you only need it for a one time use, then please make sure too cancel your services after the software is successful. If you don't cancel the services, then you will billed every month after your 1st initial purchase. If you do cancel it too late then you will never get a full refund.

Date of experience: December 27, 2020
Arizona
1 review
1 helpful vote
Follow Jason S.
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I placed an order on their website says 24/7 customer service. Most FAQ on their website say software delivered in less than 1hr but usually within minutes. Well we are sitting and 24 hours and never got an email to my multiple attempts to contact via email and twitter. Never got response. So I can not give you a review of their software. BUYER BEWARE!

Date of experience: April 22, 2019
Andres G. TunesKit Rep
over a year old

Hi, Jason, I am sorry, I checked there is not email sent from you. Did you contact us by the right email address support@tuneskit.com?

If you didn't get the code, would you please check if you wrote a wrong email address?

Please check again and let's do our best to help you first.

We really appreciate your kind understanding and consideration.

Sincerely,

Tuneskit support

Utah
1 review
2 helpful votes
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Junk Product
September 26, 2019

Do NOT buy this product. It doesn't work. I asked for a refund and all I got was told to provide a log to prove the software didn't work. Every direction I received was incorrect and did not provide the needed log. When I finally found a page with a history, there was nothing to report because the software NEVER worked.

Date of experience: September 26, 2019
Netherlands
1 review
0 helpful votes
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My parents iPad Mini 6 couldn't boot up, so I decided to try TunesKit iOS System Recovery. It seemed that the program could not recognize all parameteres, but it tried to install the firmware. That didn't work and I went to the Apple Store with my laptop and iPad. Through iTunes they recovered the iPad completely within 30 minutes. I had 30 day moneyback guarantee, and I aske for a refund and provided screenshots. I will only get 50%, it's a complete SCAM. The company takes no risks in refunds whatsoever. If the tool works you are in luck, if not than you are screwed. The consumer takes all the risk, and Tuneskit takes advantage of consumers in distress of a broken Apple product. Stay clear!

Date of experience: April 11, 2022
New Jersey
1 review
3 helpful votes
Follow Gardo B.
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I ordered this service thinking it would work for my iphone XS, because the screen kept looping on the apple logo and wouldn't turn on, but I was wrong. At first, the software told me to use the "Volume up, volume down, power button" trick to put the phone on recovery mode, that didn't work, then they told me to install a new update for iOS, (14.1) that didn't work either, lastly they told me to put my phone on DFU mode (whatever the h*ll that means) that didn't work as well. So when I explained this to the support person, and requested a FULL refund, all I was told was...

"Sorry for the inconvenience.

We have description of the 30-day Money Back Guarantee, we could only refund the half of money to you."

Complete waste of time and money, please for the love of god, DON'T uses this service, they deserve to be sued!

+1
Date of experience: November 5, 2020
California
0 reviews
0 helpful votes
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Didn't work for me, said I want a refund, made me download another thing with a log so team can see why it wasn't working for me. Told me it would take 3 days for them to come up with a solution, never heard from them. Went to apple, got it fixed and then asked for a refund and they had the audacity to say they would only give me half because it was after the 5 days, when they were supposed to email me solutions and never did. I waited which they make you believe there is a solution only to tell you to go to FACTORY RESET! WTF! They won't give you a refund. You have to file with your bank because they ARE A SCAM!

Date of experience: January 19, 2022
Missouri
1 review
2 helpful votes
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A Waste of money and time
September 20, 2018

It's simple. I bought their software, it didn't work, I contacted support and never heard back. Don't be disappointed - save your money and try something else.

Date of experience: September 20, 2018
Andres G. TunesKit Rep
over a year old

Dear Doug A.,

Sorry for the inconvenience you encountered. We replied emails of all our customers everyday. If you didn't hear back, maybe there is something wrong with the email settings.

Would you mind telling us your email address and we will check it again for you here? Or you can try to use another email address to contact us. We will do our best to solve the issue for you as soon as possible.

Also, please don't worry, we offer 60 days money back policy.

We really appreciate your kind understanding and consideration.

Georgia
1 review
6 helpful votes
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I purchased this software to fix my IPhone 8. After multiple attempts of trying to use this software, which NEVER WORKED... I contacted customer service for assistance via email since they don't even offer customer service by phone or chat. It took them 6 days to reply to my concerns! I wasted my time and money on this software and ended up having to take my phone to the Apple store anyway! The customer service is horrible. Not only did they not help me with the issue they didn't even offer me a full refund as ADVERTISED ON THEIR WEBSITE. That's the least they could have done since there software DID NOT WORK! DO NOT PURCHASE THIS PRODUCT IT IS A SCAM! Below are all the screenshots with proof that their customer service is $#*!ty! CARLOS ZULETA

Date of experience: May 12, 2020
Canada
1 review
0 helpful votes
Follow Saeed B.
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I wish I would have read the reviews before it is the worst scam. It rips you off doesn't work don't waste your money and the customer service doesn't help

Date of experience: May 7, 2021
Andres G. TunesKit Rep
over a year old

Hi Saeed B, we are deeply sorry for your negative experience with the program. Would you please provide us with the Ticket Number at your earliest convenience? If you encounter any problem when using the program, please contact our technical support team for help at the first time. We'll help you out asap.

Overview

TunesKit has a rating of 3.2 stars from 61 reviews, indicating that most customers are generally satisfied with their purchases. TunesKit ranks 66th among Software sites.

service
37
value
40
shipping
3
returns
29
quality
39