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The company has garnered a positive reputation for its reliable product quality and efficient service, with customers frequently praising fast shipping, excellent communication, and competitive pricing. Many reviews highlight satisfaction with the welding machines purchased, particularly for both novices and professionals. However, there are notable concerns regarding inadequate documentation for beginners and inconsistent updates from the courier service, leading to anxiety about delivery times. Overall, while customer satisfaction is high, addressing communication issues related to shipping and enhancing instructional materials could further improve the customer experience.
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Order packed, shipped and delivered fast. Products exactly as advertised
Ordered my new welder online and was delivered at my door.
Very impressed with the little machine I got still need to try TIG welding with it but otherwise very impressed and the welding helmet that came with it flippen good quality really good. The earth clamp is a little flimsy but it's changeable..
I am happy with delivery being quick and the machine is as described and perform well. The manual that the manufacturer supplied should have be clearer though as some pages seemed to relate to a different
Machine.
Works every well and at a good price with prompt delivery.
Good and friendly sevice on enquiry and quick dispatch of well packed item.
Package received in good order. General query on item not answered.
I purchased a Pinnacle welder from you for flux core work. Documentation that comes with welder is useless. You might find that some of your customers are DIY persons not familiar with the welder and its processes. I phoned and mailed TSA and obtain proper instructions/guidance.
I accidentally stepped on the torch cable which caused a bad connection. The replacement torch solved the problem
The best service I had in a long time. Will definitely recommend them to all my friends. Thank you 👍
I am very satisfied tig the service delivery as well as the product and the way it was packaged.
Being a first time buyer from this supplier, the purchasing process was quite comforting. The service was quite professional and the feedback was timeous. The packaging was done properly and product is perfect and in good working order.
Will definitely buy from this supplier again. This
Experience was good. Unfortunately TSA didn't have stock of what we needed in the time we needed it in and we had to compromise and purchase an alternative. Good service none the less
Items ordered was delivered the next day. Prices was better than any other store I could find.
On time and everything as per order.
The manual is not very helpful to the novice craftsman.
Good product, fast shipping and delivery. Will order it again from this supplier.
The product is as advertised and the processing and shipping was extremely quick
Answer: Hi, please send me your address, you chose to collect your order from our store in Johannesburg.