business logo of Truthfinder.com

Truthfinder.comReviews 674

2.1

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Truthfinder.com?
grey star
grey star
grey star
grey star
grey star

Truthfinder.com Reviews Summary

Truthfinder.com has a rating of 2.1 stars from 674 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Truthfinder.com most frequently mention credit card, email address and background check. Truthfinder.com ranks 9th among Background Check sites.

service
64
value
65
shipping
21
returns
29
quality
52
This company responds to reviews on average within 20 days

We monitor reviews for authenticity

Tennessee
1 review
0 helpful votes
Follow Jamie B.
Unfollow Jamie B.
Share Review
Report Review

Thank you
August 3, 2023

I am tired. Glad I was able to see him for what he is. I don't want to see more about him. He belongs behind bars

Date of experience: August 3, 2023
Chris E. — Truthfinder.com Rep
over a year old

Hello,
Thank you for taking the time to leave us feedback. We are delighted to see that you enjoyed your experience with TruthFinder, and we look forward to providing you with our services again in the future.

Thank you,
TruthFinder Support

New York
1 review
1 helpful vote
Follow Phyllis L.
Unfollow Phyllis L.
Share Review
Report Review

I only planned on paying the one time which I did and then cancelled the service right away. The service continued to get charged and after contacting twice and getting the run around the first time and absolutely no reply the 2nd I am still being charged. I would recommend against using them unless you feel like shelling out close to $40 a month. "Orlando" said he was personally handling my request. I guess that means he personally tossed my request for a refund and to stop charging my account in the trash. I see a new one just came through.

Date of experience: August 3, 2023
Chris E. — Truthfinder.com Rep
over a year old

Thank you for taking the time to leave us with your feedback. If you feel that you have been charged in error, please call us at (855) 921-3711, or email us at help@truthfinder.com, so we can investigate and rectify the issue as soon as possible. Thank you for bringing this to our attention. If you would like to see our pricing page, please visit https://www.truthfinder.com/pricing/

Thank you

Minnesota
1 review
0 helpful votes
Follow Gloria S.
Unfollow Gloria S.
Share Review
Report Review

…
August 2, 2023

Truthfinder is the ONLY info finding software I use. It is dependable and amazingly accurate! Keep up the good work!

Date of experience: August 1, 2023
Chris E. — Truthfinder.com Rep
over a year old

Hello Gloria,
Thank you for taking the time to leave us feedback. We are delighted to see that you enjoyed your experience with TruthFinder, and we look forward to providing you with our services again in the future.

Thank you,
TruthFinder Support

Iowa
1 review
0 helpful votes
Follow Verneta S.
Unfollow Verneta S.
Share Review
Report Review

Good information had to correct some of the information but in the end is a good report thank you so much

Date of experience: July 26, 2023
Chris E. — Truthfinder.com Rep
over a year old

Verneta,
Thank you for taking the time to leave us feedback. We are delighted to see that you enjoyed your experience with TruthFinder, and we look forward to providing you with our services again in the future.

Thank you,
TruthFinder Support

Arizona
3 reviews
0 helpful votes
Follow Elbert B.
Unfollow Elbert B.
Share Review
Report Review

No thanks, not now
July 27, 2023

I dislike being forced to make a review. You don't like my first sentence. Repeat it to yourself 10 times.

Date of experience: July 26, 2023
Chris E. — Truthfinder.com Rep
over a year old

Hello,
Thank you for taking the time to leave us feedback. We look forward to providing you with our services again in the future.

Thank you,
TruthFinder Support

Louisiana
2 reviews
0 helpful votes
Follow Verna S.
Unfollow Verna S.
Share Review
Report Review

If you like outdated information, and on top of that, if you enjoy watching the app buffer, you have to uninstall and reinstall it every two searches then this is the app for you.

Date of experience: July 25, 2023
Chris E. — Truthfinder.com Rep
over a year old

Verna,

We are constantly working on and updating our records and we appreciate you taking the time to give us constructive feedback. We apologize you were unhappy with some of the information in our reports. Since we rely on third-party data sources, we can only display the information that we were provided, which could potentially include incomplete or inaccurate data. We hope to continue to improve our services to make them better for you and future customers. Please feel free to contact our dedicated Customer Care Team at (855) 921-3711 or email us at help@truthfinder.com and we will try to make this right. If you would like more information about how TruthFinder works, please visit https://www.truthfinder.com/help/heres-how-truthfinder-works/

Thank you

Texas
1 review
1 helpful vote
Follow Susan M.
Unfollow Susan M.
Share Review
Report Review

Got one thing right about person I was searching & that was birth year. Of course, I had already entered his age, so it was pretty much a given. They missed public records information like two marriages and two divorces. Listed two events that would have been impossible because they gave his age as 41 and with correct birth year he would have been in his sixties. A waste of my time and my money which, of course, they kept even though I cancelled less than 30 minutes on the web site. Lots of useless information like neighborhood sex offenders in neighborhoods he MIGHT have lived in. Why would I need that? Any 'hood in the States has sex offenders, what does that have to do with the person I'm looking for? I cannot recommend this service and I'm sorry I fell for it.

Date of experience: July 24, 2023
Chris E. — Truthfinder.com Rep
over a year old

We are constantly working on and updating our records and we appreciate you taking the time to give us constructive feedback. We apologize you were unhappy with some of the information in our reports. Since we rely on third-party data sources, we can only display the information that we were provided, which could potentially include incomplete or inaccurate data. We hope to continue to improve our services to make them better for you and future customers. Please feel free to contact our dedicated Customer Care Team at (855) 921-3711 or email us at help@truthfinder.com and we will try to make this right. If you would like more information about how TruthFinder works, please visit https://www.truthfinder.com/help/heres-how-truthfinder-works/

California
1 review
0 helpful votes
Follow Rick M.
Unfollow Rick M.
Share Review
Report Review

P i
July 23, 2023

Some of the information is repeating.
But overall pretty accurate. I would use this service for all backgrounds reports.Thank you for your help.

Date of experience: July 23, 2023
Chris E. — Truthfinder.com Rep
over a year old

Hello,
Thank you for taking the time to leave us feedback. We are delighted to see that you enjoyed your experience with TruthFinder, and we look forward to providing you with our services again in the future.

Thank you,
TruthFinder Support

Colorado
1 review
0 helpful votes
Follow Stephen A.
Unfollow Stephen A.
Share Review
Report Review

Great service
July 22, 2023

You can look up everyone in your life or potentially in your life and get instant, up to date and accurate information. This is an invaluable tool when navigating this world full of crazy people. You know people wear a mask. Who knows who you're talking to and this tool levels the playing field. I can never be too careful because I never want to be too late to know. Stay safe out there.

Date of experience: July 20, 2023
Chris E. — Truthfinder.com Rep
over a year old

Hello,
Thank you for taking the time to leave us feedback. We are delighted to see that you enjoyed your experience with TruthFinder, and we look forward to providing you with our services again in the future.

Thank you,
TruthFinder Support

Kentucky
1 review
4 helpful votes
Follow Tricia R.
Unfollow Tricia R.
Share Review
Report Review

Yes, the info is relatively thorough but your questions asked of us, as you "process" and "gather" information about the individual we are seeking, also GIVES you a LOT OF INFO! THEN, to add insult to injury, charging separately (1) for email and (2) for phone numbers is a blatant greedy ploy (fraud?) and much like the very misleading "bait and switch" games. AND this is a truthful review based on my experience

Date of experience: July 16, 2023
Chris E. — Truthfinder.com Rep
over a year old

Although we are happy you gave us this feedback, we are sorry to see that this happened. If this issue has not been resolved, please call our dedicated Customer Care Team at (855) 921-3711 (our team is available from Monday - Friday 7:00am to 4:00pm PST, excluding some Holidays) or email us at help@truthfinder.com and we will try to make this right. If you would like, please feel free to view our Help Page at https://www.truthfinder.com/help/

Thank you

GB
2 reviews
2 helpful votes
Follow AR M.
Unfollow AR M.
Share Review
Report Review

Hello my name jr Maghsoudi from military congress president House senate republicans and I lethally my dear with me being a member of queen my mum?

Date of experience: July 16, 2023
Chris E. — Truthfinder.com Rep
over a year old

We think this review may be for the wrong business.

Colorado
1 review
0 helpful votes
Follow Virginia P.
Unfollow Virginia P.
Share Review
Report Review

Very good service
July 16, 2023

Very true and accurate information, looked up my husband and everything is up to date and accurate, honestly would recommend truthfinder to anyone who has need of it.

Date of experience: July 15, 2023
Chris E. — Truthfinder.com Rep
over a year old

Hello,
Thank you for taking the time to leave us feedback. We are delighted to see that you enjoyed your experience with TruthFinder, and we look forward to providing you with our services again in the future.

Thank you,
TruthFinder Support

Massachusetts
1 review
0 helpful votes
Follow Victor M.
Unfollow Victor M.
Share Review
Report Review

Very nice
July 14, 2023

I got what i have asked for, convenient and well organized reporting, will use it ine future as well

Date of experience: July 13, 2023
Chris E. — Truthfinder.com Rep
over a year old

Hello,
Thank you for taking the time to leave us feedback. We are delighted to see that you enjoyed your experience with TruthFinder, and we look forward to providing you with our services again in the future.

Thank you,
TruthFinder Support

Arizona
1 review
3 helpful votes
Follow Dusty M.
Unfollow Dusty M.
Share Review
Report Review

Truthfinder
July 10, 2023

Just wanted to say truthfinder.com is crappy, liars they steady charging more and money
SCAMMERS don't use truth finder.com

Date of experience: July 9, 2023
Washington
1 review
0 helpful votes
Follow John T.
Unfollow John T.
Share Review
Report Review

It takes 29 minutes before telling you that you have to pay in order to see the report. The rating on the BBB is fake.

Date of experience: July 6, 2023
Chris E. — Truthfinder.com Rep
over a year old

We are sorry to see that this happened. If this issue has not been resolved, please call our dedicated Customer Care Team at (855) 921-3711 (our team is available from Monday - Friday 7:00am to 4:00pm PST, excluding some Holidays) or email us at help@truthfinder.com and we will try to make this right. If you would like, please feel free to view our Help Page at https://www.truthfinder.com/help/

Florida
1 review
0 helpful votes
Follow F F.
Unfollow F F.
Share Review
Report Review

Informative, lack some information.
Easy to use and fair pricing, a big help with some things. Enjoy it

Date of experience: July 4, 2023
Chris E. — Truthfinder.com Rep
over a year old

Hello F F.,
Thank you for taking the time to leave us with your feedback. We are delighted to see that you enjoyed your experience using TruthFinder, and we look forward to continuing to assist you in the future.

Thank you,
TruthFinder Support

California
1 review
0 helpful votes
Follow Charles K.
Unfollow Charles K.
Share Review
Report Review

Do you want to learn something about somebody when you find things out give them to Troy they won't disappoint you at all at all but it's good if you want to know something that you don't did nobody knows it maybe they're hiding and it's always good to know who's around you and what they're about recommend this app to anybody

Date of experience: July 4, 2023
Chris E. — Truthfinder.com Rep
over a year old

Hello Charles,
Thank you for taking the time to leave us with your feedback. We are delighted to see that you enjoyed your experience using TruthFinder, and we look forward to continuing to assist you in the future.

Thank you,
TruthFinder Support

New Jersey
1 review
0 helpful votes
Follow Darryl R.
Unfollow Darryl R.
Share Review
Report Review

Quick results
July 4, 2023

I have had about 98% accuracy in the results from my searches on this site. I am new using this site.

Date of experience: July 3, 2023
Chris E. — Truthfinder.com Rep
over a year old

Hello Darryl,
Thank you for taking the time to leave us with your feedback. We are delighted to see that you enjoyed your experience using TruthFinder, and we look forward to continuing to assist you in the future.

Thank you,
TruthFinder Support

Illinois
2 reviews
3 helpful votes
Follow Susana R.
Unfollow Susana R.
Share Review
Report Review

Totally surprised
July 1, 2023

I have found you get more from the phone searches than doing just a name search. While I had a hard time at first with this website and went to cancel they convinced me to stay longer by adding extra perks.
It was much more worth it.

Date of experience: July 1, 2023
Chris E. — Truthfinder.com Rep
over a year old

Hello Susana,
Thank you for taking the time to leave us with your feedback. We are delighted to see that you enjoyed your experience using TruthFinder, and we look forward to continuing to assist you in the future.

Thank you,
TruthFinder Support

Alabama
1 review
0 helpful votes
Follow David M.
Unfollow David M.
Share Review
Report Review

David duo
June 29, 2023

Yes I would like to review driver for my purpose of infirmarion reguard to my driver license in my truck

Date of experience: June 29, 2023
Chris E. — Truthfinder.com Rep
over a year old

Hello David,
Thank you for taking the time to leave us with your feedback. We are delighted to see that you enjoyed your experience using TruthFinder, and we look forward to continuing to assist you in the future.

Thank you,
TruthFinder Support

From the business

TruthFinder People Search provides millions of Americans with easy-to-read background reports, public records, contact information, and more. TruthFinder reports include data sourced from county, state, and federal databases. Truthfinder accesses multiple public records stored on the deep web and presents them to the user in one simple report. You can use TruthFinder to check up on old friends, investigate an online date’s information, reconnect with family members, and even to check yourself.

Help Site: https://www.truthfinder.com/help/
Blog Articles: https://www.truthfinder.com/infomania/


+42