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Trust Wallet

How would you rate Trust Wallet?
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New York
3 reviews
0 helpful votes
Follow Stephanie P.
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It's nothing but a Ponzi scheme! They stole several Bitcoins from us, forcefully converting them into their worthless token without any authorization. The whole operation was built on deception, and when things started falling apart, their main promoter conveniently disappeared.

Thankfully, I had to reach out to my title—they really helped. These kinds of schemes need to be exposed before more people fall victim.

Date of experience: March 4, 2025
Netherlands
1 review
0 helpful votes
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They hacked
February 6, 2025

They hacked into my wallet but I was able to get my money bac by using the information in the attached photo. Search for the user name

Date of experience: February 6, 2025
GB
3 reviews
0 helpful votes
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Withdrawal not granted
February 10, 2025

I was refused payment for months, stay away from these scammers. We appreciate that coup; gate came to our rescue and was able to charge back cash

Date of experience: January 2, 2025
New Zealand
1 review
0 helpful votes
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Avoid these con artists; I was denied payment for months. We are grateful that Torr/ecit. Saved us and was able to reimburse the money.

Date of experience: January 7, 2025
Australia
2 reviews
4 helpful votes
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Stay awaaaaay
December 3, 2024

Beware of investment scams! They often promise high returns with little risk, but can lead to significant financial loss. Always research thoroughly, avoid offers that seem too good to be true, and never share personal or financial information with unverified sources. Protect yourself and stay vigilant!

Date of experience: October 1, 2024
Belgium
1 review
0 helpful votes
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Dit bedrijf heeft me een moeilijke les in het leven geleerd, wat een vreselijke ervaring was. Gelukkig kon ik hulp krijgen van GLOBAL EMERGENCY RECUPERATION AGENCY
Bij het terugkrijgen van mijn verloren geld.
Bereik ze via hun website [ 0999.io]

Date of experience: January 6, 2025
California
1 review
0 helpful votes
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As i work directly with the recovery team expert, i have been seeing reviews about people who lost their crypto currency to trust wallet and impersonators claiming to work under trust wallet. You can reach out to me on here and aswell upload a comment to enable me get in touch with you and assist you in recovering all your lost cryptos.

Date of experience: October 3, 2024
Brazil
1 review
0 helpful votes
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Around $50k crypto stolen from my wallet. I personally did not click on an suspicious links, emails, etc. The hacker somehow got into my account for reasons unknown. I contacted Trust Wallet for support, then I receive an automated email asking for several documents. I send those documents responding to there email and get NO response. Then 4-5 days later they close the case. I tried this method 5-6 times and the only way to get in touch with them is through email. They take no consideration of victims that experience this kind of theft. Horrible customer support and horrible platform to store crypto. They must hav some kind of on going security glitch that doesnt always go public. I'll be filing reports to as many higher authorities as possible against this company. They had a class action law suit around a year ago I am also trying to join.

Date of experience: August 15, 2024
Canada
1 review
0 helpful votes
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There is no support. No accountability, no attempt resolution. No guidance. They are thieves and should be held accountable support takes days or weeks to get back to you. That stays and weeks after you couldn't pay your mortgage or your hydro bill. They keep sending me this message
This is the content of the email I keep receiving from Trustwallet support.
' You may have been busy and may have inadvertently missed our last email asking you for more information regarding your request. Please let us know how we can be of further assistance!
There was no assistance in the first place. All they wanted to do is fluff you off till you give up. They need to be held accountable. They need to be shut down

Date of experience: August 26, 2024
Italy
1 review
1 helpful vote
Follow Seraphina W.
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I lost sixty thousand dollars on this platform with no hope of recovery.
Every time I contact them they tell me that I'm trying to harass them, but no, it's my money, I want it. I contacted a friend and he helped me get most of my money back. He specializes in this type of scam. Finance(at)fast-recovery.io. Thank you from the bottom of my heart

Date of experience: December 18, 2023
Nigeria
2 reviews
0 helpful votes
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If not for RECLAIM 001 COM who helped me recover my 15BTC back from Duncan and his team of Crypto Btc I would've been left with nothing in life and maybe a dead woman by now. I initiated a trade with 0.15 Btc sent to their external wallet and Duncan lured me into investing more never knew it's all scam. I woke up to find out they blocked me from their site but thanks to the forensic experts company who got back my lost BTC. I recommend them to all victims out there.

Date of experience: June 7, 2024
Israel
1 review
0 helpful votes
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I lost $14,000 on 1st day using them on a transfer. They Do not care that it's their fault and they simply will not refund your lost crypto for any reason. They just want your money and won't give you any support when they're responsible for losing your funds. A total joke. Ayrlp. CO m seized control of the situation and tracked the transaction to my account.

Date of experience: March 12, 2024
Nigeria
1 review
2 helpful votes
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I've been unable to access my account for over a month - getting to speak with a person is difficult but after some 40 minutes on the telephone and after speaking to an automated system that keeps you entangled in continuous loops of nonsense I managed to speak with a real person!
The two part verification notification system is not working correctly! As I do not the receive the texted code to allow me to access my account, NSandI are fully aware of this problem but don't seem to care.
A very unhappy investor I would not recommend anyone to invest here

Date of experience: October 5, 2023
Nigeria
2 reviews
1 helpful vote
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SCAMMED BUY GOT HELPED
February 20, 2024

Everyday I blame myself for falling to this dubious scam, this crooks got me out of my life savings, I lost 60k this nonsensical thieves I was able to get my funds back after I got in touch with. Reach out if you are a victim

Date of experience: February 20, 2024
Austria
1 review
0 helpful votes
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Trust wallet not allowing me to swap or withdraw any money, I've contacted support team and was told I would get a reply within 48hours, which has been and gone! I've put thousands into this wallet, it's scam, the irony is that it's called "Trust wallet". Failed to credit my account. No response to emails, Ramp say they have sent it, trustwallet simply send a holding email and NEVER respond. I think they must be scamming. Either that, or plain incompetent Ayrlp. C o m brought me to safety they took charge of the situation and traced the transfer and it was reversed back to my account

Date of experience: March 12, 2024
Louisiana
1 review
0 helpful votes
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SCAM - Beware
December 17, 2023

Unfortunately I was duped by someone impersonating The Bearable Bull on youTube. I thought it was the owner of the channel. He directed me to a WhatsApps number to chat. He advised opening a Trust wallet account and transfer my crypto to Trust wallet for an airdrop. It never happened and my crypto vanished, with the scammer telling me it was staked on Trust Wallet. No one from Trust wallet has contacted me with info on how to unstake it. I probably will never see it again. BEWARE.

Date of experience: December 17, 2023
Georgia
3 reviews
0 helpful votes
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Liars and thieves
January 25, 2024

I upgraded to a new phone and before I did, I snapshotted my recovery phrase. When I imported the wallet in my new phone with the recovery phrase, all of my tron coin was gone. All of it. I am pissed. And trust wallet refuses to do anything. They blame the customer for their faults and their thievery. Where did the money go? Into trust wallet. And you can, see others have the same type of issue of money disappearing and trust wallet taking no blame for their platform screwing people over.

Date of experience: January 25, 2024
Nevada
1 review
1 helpful vote
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The most unsafe wallet
September 26, 2023

My wallet was hacked and emptied without me doing a thing. I transferred tokens from an exchange and was hacked the next day. I had no indication, no phishing email, nothing that would suggest my funds were being stolen I have all security offered set up this wallet will destroy your life do not use it.

Date of experience: September 26, 2023
California
5 reviews
4 helpful votes
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Always be at alert
February 28, 2022

Whenever you engage in the services of a company, always make sure to perform proper due diligence.If unfortunately you have failed to do this, and you are currently at a loss to any fraudulent service do not be dismayed, there is still hope to get back what has been taken from you. Reach out to Ashley Mara. Ashlmara at outlook com. Guaranteed recovery of all lost and stolen cryptocurrency.

Date of experience: February 28, 2022
New York
1 review
3 helpful votes
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Terrible Wallet
August 9, 2023

I lost over $6000 in coins that were transferred out of my wallet without authorization. I kept the etherscans but their support said there was nothing they could do. They may suggestions on how to improve my security but I was already doing these things. Has anyone recovered any of their stolen cryptocurrencies?

Date of experience: August 9, 2023

Overview

Trust Wallet has a rating of 1.4 stars from 33 reviews, indicating that most customers are generally dissatisfied with their purchases. Trust Wallet ranks 630th among Cryptocurrency sites.

service
20
value
20
shipping
12
returns
16
quality
16
This company does not typically respond to reviews