Trustwallet Inc.
2810 North Church Street
Private Mail Box *******
Wilmington, DE *******
United States

7/6/2022

Re: Notice of impending litigation

Dear Trustwallet

I actually believed your advertising that Trustwallet was a "secure way to handle crypto." I actually believed you had my back. What I didn't expect is your negligence in not protecting your clients back door at all.

Using your Wallet I entered into smart contract with NFTCreat.net Dapp and everything was fine. It was non-pledge wallet mining. So nothing was to ever leave my wallet and didn't. Then I was informed that AMMDEFI.org Dapp that claimed both pledge and non-pledge like NFTCreat.net would mine my same USDT inside my wallet. So I confirmed the smart contract and because it was "non-pledge" and because no one is ever supposed to be able to take anything out of my wallet unless I give Trust Wallet permission to send it, I was totally taken back that suddenly all my USDT just disappeared! Then in order to refinance my NFTCreat.net account I put 875 USDT back into my wallet and suddenly it disappeared as well without me the owner ever needing to verify the legitimacy of the transaction. That is where you Trust Wallet are negligent. How can anyone ever be allowed smart contract or not to grab crypto from a person's wallet without verification needed. How can they be allowed to hijack a wallet that you claim to be secure? I never threw open that door and never expected such a total lack of customer protection and security from a company that sells on the basis of greater security of a person's crypto. I lost 1900 USDT in these two unauthorized unverified sends from my account. I was robbed by a lie non-plege from AMMDEFI.org. Lie or not nothing should have ever been allowed to leave my wallet unless I personally verified it with you via code. That is basic security! In that you were totally negligent towards me your client.

There should never be any send from any secure wallet smart contract or not without specific individual authorization for that send. I had no idea AMMDEFI.org was a fraud. I never expected them to take anything from my wallet through smart contract, my only defense was that my bank would say to me: "they want to drain your account, are you sure you want them to?" if so we need you to verify you are sure. No disclosure, no firewall, no security whatsoever on the back door.

Point: If you were a bank regulated under federal law and technically you are by your own claims, You are my crypto bank. And you allowed withdraws from my account by a third party without me even needing to sign to say, yes I am authorizing this transaction then you would be completely negligent and that is exactly what you allowed. When are all you crypto get-richers going to grow up and realize this is a serious matter. You are claiming a level of security you are not yet willing to provide. I just lost 1900 USDT out of my account without specifically authorizing you to send it. Right now I cannot ever use my Trust wallet again because from my perspective AMMDEFI.org has peranently hacked it, because you allow them to grab out of my wallet whatever they want without my specific authorization per transaction. You have one opportunity to act like a bank, take responsibility for the total lack of transaction authorization security and make me whole. If not we will be litigating for negligence. My wallet is permanently damaged and so is my trust, not in the thieves but in those who could have protected me and just carelessly allowed it to happen. Lawsuits are why banks double triple verify transactions. There doesn't need to be a legal governing authority to prove negligence.

Sincerely