website thubmnail of Truelancer

Truelancer

How would you rate Truelancer?
grey star
grey star
grey star
grey star
grey star
India
1 review
0 helpful votes
Follow nayan k.
Unfollow nayan k.
Send Message
Share Review
Report Review

Typing
December 26, 2022

Aaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa

Date of experience: December 24, 2022
Florida
2 reviews
17 helpful votes
Follow Tristan L.
Unfollow Tristan L.
Send Message
Share Review
Report Review

THIS IS 100% SCAM! Half star is even too much
August 11, 2023

What to say about it? Just scam, or half scam! Cannot tell you anything else. It's a copy of freelancer.com which I also have bad experience but well.
Truelancer works like that, all the profiles are at least 98% fake, this is a company behind that works like a freelancer platform but ridiculous. I think they could finish a job, but haven't decided to stop because I've got very same writing from different people, same wording and so on. The first person offers $1.500, when I started talking and let them hung a while, another came in with a lower price.and so on a few. I started questioning the so-called freelancer, but the replies were copy and paste literally. I just spent 10$ and it's ok.
Bombarding of emails after purchase with so-called offers, see.

Date of experience: August 11, 2023
Cambodia
1 review
0 helpful votes
Follow Peter J.
Unfollow Peter J.
Send Message
Share Review
Report Review

I asked for a design, I was happy, chose one and authorised the payment; which has been taken from my account, Now I am getting inundated with weird requests to verify my card as their systems have decided; We have found risk in the card you have used. Hence, for the further security you are requested and required to complete the card verification process.

Kindly verify your recent payment to Truelancer for Hiring the Freelancer as per process below. http://www.truelancer.com/blog/credit-card-verification

With instruction - you need to follow this process...

They asked me to send photos of my debit card, my ID and the account paid page showing the payment to them, which had been processed days prior/

That was the end of our relationship

Date of experience: March 11, 2024
Nigeria
1 review
0 helpful votes
Follow Sunday E.
Unfollow Sunday E.
Send Message
Share Review
Report Review

A very good site
April 11, 2022

Without writing any story truelancer is a very good platform that develops good relationship between a client and a freelancer.
I recommend this for anyone that's looking for freelancing site to work.

Date of experience: April 11, 2022
India
1 review
4 helpful votes
Follow Pardeep K.
Unfollow Pardeep K.
Send Message
Share Review
Report Review

Poor company Truelancer
September 8, 2021

I had written a few contents for one person using truelancer, he said it's not fine and truelancer refunded him. Without any reminding me.

One thing more Truelancer defend the client from Freelancer and if you are a freelancer then don't come in this platform because it's only for clients not for freelancer.

I highly recommend the Upwork, Guru and Freelancer.

Thank you!.

Date of experience: September 8, 2021
Morocco
1 review
3 helpful votes
Follow dinaoui m.
Unfollow dinaoui m.
Send Message
Share Review
Report Review

I have completed a work for a client and the client has accepted the order and now it's i can't even see the money in my wallet and the support when i'm try to call them the hang up on me and they don't respond to my emails

Date of experience: January 7, 2021
India
1 review
3 helpful votes
Follow rajni j.
Unfollow rajni j.
Send Message
Share Review
Report Review

The team of Trulancer -Sandip Adhikary, rahul has promised and convinced me about the high end service of trulancer.com but ones I paid and took the membership these people had not shown any interest in our profile. No clients, no leads, no business. My hard earned simple got looted by this Trulancer.com
This site-company-team is big scam, I have tried to communicate with the support team but no response from any of them. Big Scam please be safe.

Date of experience: August 18, 2023
India
2 reviews
3 helpful votes
Follow Nancy M.
Unfollow Nancy M.
Send Message
Share Review
Report Review

----Stay Aware from This Website---- Scam Alert! Better Say It Scamlancer. I was an employer on Truelancer. I had almost ******* Indian Ruppee in My Truelancer wallet and then without any notice which mistakenly i added to to truelancer during paying to one of my freelancer working for me. I tried to withdraw my money to bank account which were mistakenly deposited but as soon as i requested withdrawal they suspended my account. I am going sue these scammers.

Stay Away

Customer support not responding. They are messaging me on my phone to unlock my account i have to pay ******* INR more and then i will be able to withdraw my money. They are calling me from different different numbers.

Date of experience: September 12, 2020
GB
4 reviews
11 helpful votes
Follow Amit D.
Unfollow Amit D.
Send Message
Share Review
Report Review

After reporting the copied designs their support staff mailed me and said "They are not copied. Freelancer has taken the images and modified it.

Which one can do to make a logo."

They really don't care about stock imagery rules and almost every design is copied. As per their Customer Success Specialist(don't want to ruin his name) copying images from stock image and modify it with logo is legal and can be use to sell on their website by their freelance users. This site is supporting illegal actions and supporting copiers. It's a fraud for employers who are posting projects and contests on their websites.

Date of experience: November 16, 2019
Italy
1 review
0 helpful votes
Follow Guido M.
Unfollow Guido M.
Send Message
Share Review
Report Review

I was looking for a website with industry professionals because here in Italy we have very high costs and little skill compared to prices.

I posted my project and I met a very professional team, they did a fantastic job, on time and with excellent support, they met all our needs. I will definitely work with them again!

Date of experience: November 15, 2019
AE
1 review
1 helpful vote
Follow S K.
Unfollow S K.
Send Message
Share Review
Report Review

Truelancer is a Scam Company. Taking Freelancer Money illegally. Please don't waste your time on truelancer. Untrustable company. Run by bunch of scammers. Customer Support doesn't exist!

Date of experience: November 6, 2023
India
1 review
6 helpful votes
Follow Casteillan S.
Unfollow Casteillan S.
Send Message
Share Review
Report Review

They really don't have a system to make partial payment in case only half the work is done by the freelancer. When you are really in need the admin would not respond. If you want to outsource your work to someone, try freelancer, upwork or other sites. But definitely do not come to Truelancer

Date of experience: March 24, 2017
Singapore
1 review
2 helpful votes
Follow Chels i.
Unfollow Chels i.
Send Message
Share Review
Report Review

Horrible and disgusting management
April 14, 2022

Co-ordinator misunderstood my job requirement and then blamed me for it even though the project details were so clear. I never wanted a refund but i wanted a change in project co-ordinator. Because I wrote in about this, they refunded me on the money. FOR WHAT? This is just hush hush money. It's $#*!ing ridiculous.

They miscommunicated it to the freelancer and i found out 2 months later that they were never paid or refunded on their subscription. I released 50% for partial work and they should have at least gotten that, regardless.

Had to recreate a job post and then send the freelancer another sum of money.
Even as a hirer, TRUELANCER DOES NOT PROTECT ITS FREELANCERS.
If you're a hirer and they do this, YOUR BRAND IS AT STAKE just being related to such ridiculous practices.

They should just close down already.

Date of experience: April 14, 2022
kashmira m.
India
1 review
5 helpful votes
Follow kashmira m.
Unfollow kashmira m.
Send Message
Share Review
Report Review

Cheating case
April 1, 2019

I have work for client .and client also agree to give me money but truelancer company cheat people when i ask for payment that time truelancer company not released my payment and block my id . i have work for two more project where i have spent 5000 rs that also company eat. This is cheating company need to remove from google and take action for company fraud . do something for goverment and take action

Date of experience: April 1, 2019
India
2 reviews
1 helpful vote
Follow Yatin A.
Unfollow Yatin A.
Send Message
Share Review
Report Review

Scam site
March 30, 2023

Support is not responding! Fully useless website complete waste of time! Fully client oriented as if you completed the order and client doesn't like that they cancel the order!

Date of experience: March 30, 2023
New York
1 review
3 helpful votes
Follow Vikram s.
Unfollow Vikram s.
Send Message
Share Review
Report Review

Posted a project it was not completed and MY Money is struck.
I am filing my complaint with CBI, Delhi police, PMO, Delhi Govt and my attorney will will go to court.

This is a Scam and Fraudulent company, do not post any project. File complaint with CBI, PMO and Delhi police.

Date of experience: May 20, 2021
Australia
1 review
3 helpful votes
Follow Mandy S.
Unfollow Mandy S.
Send Message
Share Review
Report Review

Absolutely crap freelancers, no quality check on freelancers joining the portal and poor customer service, no protection for delays and blackmailing of clients

Yes the freelancers here are blackmailers!

Date of experience: September 7, 2019
Florida
1 review
9 helpful votes
Follow Jimmy M.
Unfollow Jimmy M.
Send Message
Share Review
Report Review

I had a problem with my freelancer that part got resolved. I had a problem retrieving 10 dollars back to my PayPal from a milestone. It took over a week and 13 emails later wow! Terrible site in terms of handling your disputes or services. This is a waste of time because I choose someone and they didn't do what I wanted them to do. STAY AWAY FROM TRUELANCER.

Date of experience: October 1, 2016
Cambodia
6 reviews
15 helpful votes
Follow sun t.
Unfollow sun t.
Send Message
Share Review
Report Review

When you see detail truelancer.com show you based is USA, is not true just adress postal USA for not show is are not legitime website INDIA.

Also i get bad experience with bad developer delay 71 days i cancel complaint paypal and admin make difficulte for come back me money. So is are not honest and scam website do not give any job to truelancer.com you lost your money and your time.
truelancer.com fis the hive of scam

Date of experience: April 23, 2018
Switzerland
1 review
7 helpful votes
Follow nizza n.
Unfollow nizza n.
Send Message
Share Review
Report Review

I was an employer on this site, when my client completed the job and I wanted to release the payment my account was blocked and the money stolen, I could not contact the worker as exchange of email is not allowed. They were too coward to admit my account was blocked but I could not get in, could also not access the work of previous workers I paid for. Customer service promise to revert back, but they never did. THESE ARE CHEATS

Date of experience: November 2, 2019

Overview

Truelancer has a rating of 1.3 stars from 31 reviews, indicating that most customers are generally dissatisfied with their purchases. Truelancer ranks 102nd among Freelancing sites.

service
14
value
14
shipping
11
returns
13
quality
13