TrueCarReviews 7

The U.S. News Best Price Program Powered By TrueCar gave me a VIN number and Stock number for a car along with the quoted price. The quoted price was $755 lower than the listed sales price on the dealer's web site. When I went to the dealer, they said the car was not available because it had benn assigned as a loaner car, and the quoted price was not honored by the dealership on an identical car with the same sticker features and MSRP. The dealership did not seem to recogize the TrueCar service as a valid representation of their sales price.

They advertise cars they don't even have. A total Scam
I tried to buy this "great deal", well after the run around for days, then weeks, true car said it was sold. The dealership actually told me they didnt even have that car as it was sold 3 months earlier...

Hello,
I would like to say that TrueCars is the worse place to buy a car.
Beware the Vin #'s are wrong the car broke down as soon as I left the place. They will only give you 20 mins.to test drive the car so you can't tell what's wrong with it they hook up the battery@ the last minute. They are lying putting them on BBB. I was being nice to give 1 star.
Do Not Buy The Car

Like bringing a toddler to speed dating -- as your interpreter, across a double-blind. My excellent credit union offers "streamlined" financing of TrueCar "purchases" -- which is a fail. TrueCar offers non-realtime ads from actual sellers, as well as what is apparently a one-way inquiry forwarding service to those sellers. I wasted a full business day searching for and finding a specific, hard-to-find car in a hot market, initiated a purchase, and found the seller (Carvanna, whose shortcomings I'll leave for elsewhere) was already processing the sale of this car for another buyer. In short, there's no way to tell you're actually purchasing a car (that's there at the other end) or communicating with a seller. (Less significant: loss of information fidelity. The car was listed in TrueCar as in my city, but on Carvanna's site is in fact half the continent away.) As useless as a football bat, or a bag of horse phalluses with no handles.

As the resident car guy among my friends and family, I've used this site quite a bit to research car prices. I love the zip-code specific info they give, and they even have listings of dealers nearby that have cars listed for fair prices.

While I haven't had the chance to personally test out the Price Guarantee feature at a "TrueCar-Certified Dealer" (whatever that means), I have successfully used the pricing information on the site to save several thousands off sticker price on my mom's most recent car purchase with much less drama. Car dealers seem to know and trust the info on TrueCar, so bringing a printout of the average transaction prices for your area can quickly get the salesman to bring his starting offer down. What a great resource!