TreeHugger

January 28, I ordered a bracelet and still haven't received it nearly 3 months later.
When I contact them they email me very quickly with apologies but nothing happens.
Later I received a message that it would have been sent to my home address. I got a number from UPS. But they don't know anything about that. The number does not provide any information there. Now they respond as if nothing is wrong and that I have to be patient. That medical equipment takes precedence when shipping from UPS
I do not believe in it anymore. I have lost my money and I am very, very disappointed:(

Recently I was banned from their Facebook page Treehuggers because I was too critical of the delivery of their bracelets. Now it also appears that the same bracelets that Treehuggers sells for 17.95 euros are also for sale at AliExpress for a fraction of the price. $ 1.79. Who's the scammer here now? A lot of people still haven't received their bracelets after months of waiting. They respond immediately to your question where the bracelet is. That all seems very nice and customer-friendly. You will then receive a UPS code and you will receive all kinds of answers that are of no use to you. I would have loved to support burning Australia. But now it turns out that the owner just lives in Florida.
(United States) and 4 people manage the page. 2 people in the United States, 1 person in Israel and 1 person in the Philippines. No Australia, I am very curious where all that money goes.

I ordered three bracelets from Tree Huggers on 25th February 2020 and I have just received them today. 29th May 2020. To make matters worse, I was also presented with a bill for £17.25 customs duty! This is not made clear at the time of ordering. I only ordered these to try and help the koalas in Australia but I would have rather given the money direct to a charity. My advice to anyone is - DON'T ORDER FROM TREE HUGGERS. IT IS A RIP OFF.

Ordered a bracelet Jan 29th, still hasn't arrived despite several emails which initially weren't responded to.
Then about a month ago I received an email thanking me for purchasing a bracelet and notifying me that a tree had been planted.
I immediately responded saying I was very surprised to receive the thanks when I hadn't even received the product nor had the decency of replies to my previous emails and wanted my money back.
Interestingly I got an immediate response saying they were sorry for the delay, demand was high and the Coronavirus was having a massive impact but rest assured my bracelet would be on its way shortly.
A week or so later I received a message to say the bracelet had been shipped, then nothing.
Until today when I get a card from the post office to say they can't deliver an item as there is a customs charge to pay of £11.40, more than the cost of the bracelet!
I echo what all the other reviews say and warn people not to be taken in by this scam.
Its very sad that there are people out there preying on people's good intentions at time of crisis. I wish I had just donated to charity direct.

So disappointed. Ordered 6 bracelets in Feb for myself, 2 daughters and a couple of birthday presents. Was told there would be a small delay of 3 weeks as everyone was so concerned about the plight of the koalas. After 6 weeks the bracelets were finally dispatched. Did not arrive. Treehuggers customer services were TOTALLY DISINTERESTED. Told me to contact the postal company myself. Finally they sent me a tracker number. This did not exist. Then they sent me another tracker number so I could still try to find my parcel myself. They basically told me it was no longer their problem as they had dispatched it. Finally I was told my parcel had a further charge to pay before Royal Mail would deliver it. This was £30! I queried this with Treehuggers, who with their usual total distain for the customer said it was quite clear on their website. I would suggest that they need to make it clearer that the customer is to be charged x10 the postage price in duty, not just say that there may be an extra charge. THIS IS MEANT TO BE A CHARITY doing good, not conning unsuspecting people. THEY ARE A DISGRACE.

I bought a bracelet and absolutely love it! I also love that a tree is planted for each purchase!

So after months if waiting to receive a bracelet i ordered in order to help the fires which happened in Australia a few months back ( help restore koala habitats) after multiple emails and asking for a refund, so i could donate it to a charity which i know is legit and it will actually help. After asking for a refund it finally arrived in the post a week later.
Do we know they are helping the environment when we purchase the bracelet? Anyway so the bracket finally came, great i dont think its amazing quality so i dont know why it took so long to find the "materials" its a piece of plastic holding the bracelet together which is as thick as dental floss...
Also theyre supposed to be raising awareness of environmental issues. Plastic does not decompose so why is the bracelet made from plastic...

Please just save your time, patience and money and donate the money which you are going to spend on a bracelet and donate it too a charity, please. One that will take all of your donations.

TREE HUGGERS ONLY DONATE $1 OF YOUR PURCHASE AND KEEPING THE REST! SCAMMM