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    Travelgenio.es

Corporate Values

Overview

Travelgenio.es has a consumer rating of 1 star from 1 review indicating that most customers are generally dissatisfied with their purchases.

Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
1
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How would you rate Travelgenio.es?
Top Critical Review

“AVOID!”

Anna M.
6/3/20

Any company can make a booking Any company can make a booking, where you can judge the company is when something goes wrong, how much support they provide? How fast they respond? This company does NOT respond EVER, does NOT provide ANY support. I have been waiting 3 months for the money return for the cancelled ticket, can I count on ANY updates? NO! Can I understand where my case is? NO! If you people think I will leave it, you are very wrong, I am just about to give my case to the doubt collecting company, you can be sure. And I WILL NEVER EVER AGAIN use your services! Thanks god the competition on the market is huge. AVOID!

See critical reviews

Reviews (1)

Rating

Timeframe

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annam707
2 reviews
0 helpful votes
June 3rd, 2020
Any company can make a booking
Any company can make a booking, where you can judge the company is when something goes wrong, how much support they provide? How fast they respond?
This company does NOT respond EVER, does NOT provide ANY support.
I have been waiting 3 months for the money return for the cancelled ticket, can I count on ANY updates? NO! Can I understand where my case is? NO! If you people think I will leave it, you are very wrong, I am just about to give my case to the doubt collecting company, you can be sure.
And I WILL NEVER EVER AGAIN use your services! Thanks god the competition on the market is huge.
AVOID!
travelgenioc
Customer S.
Thank you Anna for your comment. Please send an e-mail to customer.service@travelgenio.com, from the e-mail address you used to make the reservation and indicating the Booking ID in the subject (8-digit code that appears in the confirmation e-mail), and you will receive instructions to contact one of our specialised agents.
travelgenioc
Customer S.
Thank you Anna for your comment. Please send an e-mail to customer.service@travelgenio.com, from the e-mail address you used to make the reservation and indicating the Booking ID in the subject (8-digit code that appears in the confirmation e-mail), and you will receive instructions to contact one of our specialised agents.

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  • Where is the company located?

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