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TravelersHavenReviews 5

1.9
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TravelersHaven Reviews Summary

TravelersHaven has a rating of 1.9 stars from 5 reviews, indicating that most customers are generally dissatisfied with their purchases. TravelersHaven ranks 213th among Apartment Rental sites.

service
3
value
2
quality
1
Minnesota
1 review
4 helpful votes
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Absolute Worst!
June 2, 2021

Worked with their rep. A month ahead. Got in town to learn that the 3-month rental was double booked and we could not have it, due to their failure to confirm with the apartment management. They obtained a substitute, but after delays were told we could move in without internet or cable for another 4 days. Unable to reach any representatives by phone - only voice mail every time we called three different phone numbers.

Date of experience: June 2, 2021
California
12 reviews
48 helpful votes
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Travelers Heaven is a great site if you are looking for affordable furnished apartments
They are plenty of options, if you are looking to rent longer that 30 days they are the ones to contact
Many places were you can stay all across the country, the staff is friendly, helpful
And provide plenty of options the prices are very reasonable. I have never been disappointed this is a five star service and such a great idea.
I recommend this services to all of my friends, thanks guys keep up the good work! Suave

Date of experience: April 18, 2012
Sara D. TravelersHaven Rep
over a year old

Hello Eddie,
Thank you so much for your kind words. I loved reading that you enjoyed your stay. Since 2012 we have worked with our partners, vendors, and internal team to get our guests' the best experience. If you are in need of a furnished suite again, we would love to house you.
Best
Travelers Haven

New York
1 review
5 helpful votes
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Travelers Heaven are composed of bunch highway muggers, disorganized, fraudulent, who take your money and don't provide you the service they promise. They some times take your money and don't pay the landlord. Do not use these over priced muggers, because they will not provide thexservice, and actually will not care about you once they take your money or sign an agreement with them. They took my money and put me in a half furnished apt, with not all they utities connected for 4 days, while still charging me $200 to put me across the street from a factory.

Date of experience: August 26, 2016
Sara D. TravelersHaven Rep
over a year old

Hello,
Thank you for your feedback. I can assure you that our team's goal is always to put our customers first. We have had some incredible internal changes since 2016 that have improved our guests' experience. This was made possible by reviews and feedback like yours.
Please do give us another chance if you need a furnished suite.
Travelers Haven

New York
1 review
0 helpful votes
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Horrible experience
March 23, 2023

We used Traveler's Haven and found them to be unresponsive, contradictory, and worse. Don't use them! You'll regret it. I've never had such a bad experience renting.

Date of experience: March 23, 2023
North Carolina
1 review
1 helpful vote
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CONFIRMED RESERVATIONS FOR 7 PEOPLE IN 2 DIFFERENT APARTMENT COMPLEXES. WAS ADVISED LONG AFTER BOOKING THAT BACKGROUND CHECKS WERE REQUIRED FOR ALL OCCUPANTS. BACKGROUND CHECK INFO INCLUDED DOB, SSN, DL # AND FULL HOME ADDRESS YET THERE WAS NO WAY TO SUBMIT THIS INFORMATION SECURELY. SOUNDED QUITE FISHY TO BE SO I CANCELLED ALL BOOKINGS. VERY GRATEFUL I HAD NOT YET GIVEN BANKING INFORMATION. BE WARY OF THIS OPERATION.

Date of experience: June 16, 2022