• Tran Ky Nam Software

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Overview

Tran Ky Nam Software has a rating of 2 stars from 1 review, indicating that most customers are generally dissatisfied with their purchases. Tran Ky Nam Software ranks 310th among Software Other sites.

  • Service
    1
  • Value
    1
  • Returns
    1
  • Quality
    1
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How would you rate Tran Ky Nam Software?
Top Critical Review

“Software unregistered itself, and business owner did not respond to emails”

Abigail S.
5/19/16

I purchased aText from this site a few months ago. The software itself worked great. However, after a few months, one morning I started up my computer and got the message that aText's "trial registration had expired," and I needed to purchase the software. I had already purchased it and was using a full, downloaded version of the software, not a trial version. I had never gotten a "serial number" so I couldn't enter it onto the registration page that popped up. I politely emailed the owner of the website to ask for resolution to the problem, and he did not respond. A week later, I tried emailing again. No response. A lot of the reviews of this software on the Apple App store reveal a similar experience. Their product un-registers itself and the owner doesn't respond to emails. (Mine was downloaded directly from his site, not the Apple Store. Also, I did not upgrade my OS, which is what the help articles say causes the problem with unregistration. Anyway, even if I had, he should still support his product.) So I guess he wrote a software that crashes after a few months, and he is not supporting his product. I was ripped off. I lost all my valuable data I had stored in this software. Avoid doing business with this person!

Reviews (1)

Rating

Timeframe

Other

Thumbnail of user abigailr1
4 reviews
3 helpful votes
May 19th, 2016

I purchased aText from this site a few months ago. The software itself worked great. However, after a few months, one morning I started up my computer and got the message that aText's "trial registration had expired," and I needed to purchase the software. I had already purchased it and was using a full, downloaded version of the software, not a trial version. I had never gotten a "serial number" so I couldn't enter it onto the registration page that popped up.

I politely emailed the owner of the website to ask for resolution to the problem, and he did not respond. A week later, I tried emailing again. No response. A lot of the reviews of this software on the Apple App store reveal a similar experience. Their product un-registers itself and the owner doesn't respond to emails. (Mine was downloaded directly from his site, not the Apple Store. Also, I did not upgrade my OS, which is what the help articles say causes the problem with unregistration. Anyway, even if I had, he should still support his product.)

So I guess he wrote a software that crashes after a few months, and he is not supporting his product. I was ripped off. I lost all my valuable data I had stored in this software. Avoid doing business with this person!

Tip for consumers:
Find another product!! Don't deal with this person!

Service
Value
Returns
Quality

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