Trailer Parts Depot has a rating of 4.6 stars from 1,041 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Trailer Parts Depot most frequently mention customer service, good quality and next day. Trailer Parts Depot ranks 5th among RV sites.
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Always good customer service and the website is very easy to navigate. I recieved the part 4 days after placing my order. That part fit perfect.
Shipped from MA out to Ca then back to Il. Don't think that there is a more wasteful and indirect route. Don't know if I will be using your "service" again due to round-a-bout routing.
One of the best customer service there is. I had a problem with my order and it was handle quickly and professionally. Parts recieved within two days. Great service.
Received the exact trailer parts for my 2004 boat trailer four days after ordering from Toronto Canada. Just a note as a sixty something and Canadian born want to thank you for being the country that you are. Never have an issue ordering south of the border. Thank you for your service and keeping the world a safer place. Your Canadian friend,
Michael
Toronto, Canada
The order placement was very easy, and the order was delivered on time. The fenders are very sturdy and fit exactly to specifications. The only glitch was they only sent 4 bolts for a pair of fenders. Each fender needed 4 bolts.
A little slow shipping out…. This experience box requiring a minimum of 100 characters sucks. This experience box requiring a minimum of 100 characters sucks.
Fast shipping of a quality item. Highly recommended. It's more than I need. I need a smaller winch for a kayak and trailer. Thanks!
They have many parts i will be needing for future maintenance. Haven't installed seals yet but they have the same factory numbers, so im sure they will fit and work just fine.
Bearings were roaring on a unique axle made by Knott for Karavan. TPD had it in stock at a decent price. Best of all, ordered late on Friday afternoon and it arrived Monday afternoon, Fed Ex ground… great service. Hub/Bearing were a little extra trouble to replace, but worked great.
Order shipped incredibly fast and accurately. No complaints at all and will definitely use their services in future.
Lost a caliper pin for my trailer which was a hard to find part. Quick search and found it here! Was exactly the item described and shipping fast. Thanks!
Happy with the product, it was a factory blemish as advertised. Its keel rollers, does not have to be pretty. Great cost savings. Installed and ready to go. Thanks,
Rich
Indiana
Customer service personnel were friendly and shipping was prompt. As to the winch, the hook on the end of strap which attaches to the eye on my jet skis was too small. The hook needs to be bigger. I had to use my old straps with the correct size hook.
I received the wrong part. The part ordered on the paperwork was not the part number on the part received. I sent an email on Saturday as to the issue.
Great selection of items. Shipment has been fast but FedEx freight to Canada is too expensive. On the top of it FedEx couldn't deliver one of 2 packages after 2 attempts, so I drove to their warehouse to pick-up.
Parts description in Internet shop could be better.
Otherwise, I would recommend Trailer Parts Depot.
A set of good quality (heavy gauge) fenders for my single axle trailer. These should last many years.
Fast shipping in environmentally friendly packaging and arrived great condition.
The person I spoke to on the phone was helpful about the products and order shipped quickly. I would definitely recommend this company and will use it again for future needs.
Everything I ordered fit and was shipped fast. I ordered as pleased at how fast I received the order and how it was packaged.
On line order and I was notified when it was shipped out and provided a tracking number. Great experience!
Hi Mark,
I'm sorry that the shipping did not meet your expectations. Unfortunately, we do not have any control over how USPS, FedEx, or UPS route our packages to their destination; however, I agree with you that the USPS routed this shipment in an unusual and inconvenient way.
-John