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TownhouseLinens has a rating of 1.5 stars from 47 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about TownhouseLinens most frequently mention customer service, next day, and tracking number problems. TownhouseLinens ranks 49th among Bedding sites.
No positive highlights yet
Best price and great customer service. I was not sure about townhouse liniens after seeing all the bad reviews-worked out great for me.
I would have given zero stars as a rating, but this site won't let me. I purchased curtains, my credit card was charged, it went through just fine. Next day I get an email that the order was cancelled. I wrote to their "customer service", I got a one sentence reply, "sorry, discontinued". This should have been known prior to taking my payment. I will watch my credit card for the refund, but I get the feeling it will be a battle after reading the other reviews.
I rated this website as cool primarily for the low prices. I had a promo code HOL9 that took off 10%, paid no taxes or shipping on my JOJO designs Madison comforter set. I haven't been able to find a comparable price. That being said, the whole Madison line was on backorder and it took about 3 weeks to get my merchandise. They did charge my card up front, which made me very nervous, but I took a chance since I knew I could dispute the charges if I didn't receive the merchandise. I called several times and the customer service is not really warm and fuzzy, but if you want their prices, be patient and it should work out for you. I also had to call and change my order and they did not give me a hard time at all.
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Shower Curtains, Bathroom Accessories, Children's Bedding and Comforter Sets at the lowest prices from Townhouse Linens
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