Total Sports Shop has a rating of 1.8 stars from 274 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Total Sports Shop most frequently mention customer service, football kit, and trading standards problems. Total Sports Shop ranks 55th among Basketball sites.
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Football is my life. I spend a lot of time with friends and football. Your store helps me buy everything I need for this. Thank you for that.
Ordered an Arsenal kit for my son. When we got it the quality was terrible, and it didnt look genuine at all. One wash and all the lettering was peeling off. Requested a refund on Jan 4th, and despite lots of chasers I have never received any reply. They are a total rip off, selling fakes and £50 lost. I would advise you to avoid these guys. PS - got him a new shirt for his birthday from the Arsenal shop - washes fine and difference in quality is amazing!
We needed a kit for a birthday but could not find it anywhere is his size. Came across totalsports and ordered without reading the delivery times. Customer services were so helpful and they have made a little boy very happy.
Excellent service from start to finish, along with excellent prices and quality products.
It has taken six weeks to get a personalised football kit with stick on name and number, which looks like is already starting to twist even though its just been opened. Such a cheap-looking replica. I only saw reviews after Id placed my order and my gut feeling made me order another from lfc store, which arrived within 6 days and fantastic genuine product. Was worth a little extra to get my son's present in time. Ill put the TOTAL SPORTS kit down to a very bad experience and warn others to please please stay clear!
Ordered on Monday and received on Saturday. Kids love them and the names and numbers are just as ordered. I will be back again!
Website very efficient and easy to use. Ordering was rapid. Packaging and Shipping were excellent. I Am a very satisified customer and will be using TotalSports again.
Bought 4 kits for my Chelsea mad kids. All had their names printed free.
Will buy again. Just allow a little extra time for delivery.
Ordered delivered this morning as promised. Very helpful customer service team. Will be using again in the future
I must admit I was sceptical too due to the reviews but in my experience I have had nothing but prompt and caring customer service. The kits with the printing do take longer to come then ordering from the football club shop but look at the price you are paying. The kits wash really well. Clare was professional throughout. The messi kit received today before 1pm as she said. I have had a good experience and would use again without hesitation.
Ordered 2 printed football kits. I am very happy with my purchase.
Excellent service. Excellent product and the price.
I've used TotalSports on three occasions so far(6 kits) and have had no issues at all.
Price is very good and delivery very quick.
I ordered two kits, one Real Madrid and the second a Arsenal away kit. After the placing my order I received an email to say please allow upto 28-35 days for delivery and money would not be taken until the order was shipped. I only reviewed the comments after ordering and was worried I would be stung for the money and never receive the kits. I can not fault their communication, I got an email when it was being processed/packing/shipped/delivered. My kits were delivered on Friday 23rd October and can not be happier and just wished I had ordered a couple more.
Great kits, excellent customer service and quick delivery. I would have no problem recommending TotalSports to other people.
Very good customer service and the children's kits I ordered and received are perfect. I would use again and have told family and friends. Thanks
All good. Good kit and the printing was spot on. Will be back in a few months for the new season kits!
I am really very happy with the quality of the product and the delivery. I have had experienced nothing but such a prompt and caring customer services. I have recently ordered a football shirt for my brother from this site. The shirt was properly packed and I really had a great experience and will for sure use this site to buy many more products!
I ordered a children's football kit along with a hoodie as the prices were too good to be true. I started to worry after reading some online reviews but thought I would give them the benefit of the doubt and wait.
My ordered arrived within the time Billy stated and I am delighted. Excellent quality and the printing on the football kit is perfect.
I would have no issue recommending TotalSports.
Tip for consumers:
Add some extra time if you want printing.
Delivered this morning as promised. Excellent service. Excellent product and the price was even better.
Received our kits just in time for Christmas. The kids loved them!
Great customer service, emails answered promptly.
Delivered today as promised by Billy. Excellent customer service and great kit. Will be using again from Christmas.
Bought 3 football kits for my kids for Christmas. Received in time and they loved them with their own names printed on the back which was free!
Have told all my friends and family to buy from TotalSports in the future.
Well Done!
Good kit for the price. Would happily purchase again
Tip for consumers:
Add the shirt printing, its free!
Kits came well within the time stated, and are better than expected. The printing is fantastic aand free.
Will be back next year!
Ordered 4 printed football kits. Although I allowed extra time for delivery the order actually arrived within 1 week.
Excellent service and quality.
My son loved the Rooney t shirt. High quality and quick delivery.
I would use again and not hesitate recommending to others.
Excellent quality of clothing and is a vintage item for any Chelsea fan. The value is excellent, Thanks Total Sport Shop!
Definitely recommend.