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Total Sports Shop has a rating of 1.8 stars from 274 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Total Sports Shop most frequently mention customer service, football kit, and trading standards problems. Total Sports Shop ranks 55th among Basketball sites.
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Football is my life. I spend a lot of time with friends and football. Your store helps me buy everything I need for this. Thank you for that.
Ordered an Arsenal kit for my son. When we got it the quality was terrible, and it didnt look genuine at all. One wash and all the lettering was peeling off. Requested a refund on Jan 4th, and despite lots of chasers I have never received any reply. They are a total rip off, selling fakes and £50 lost. I would advise you to avoid these guys. PS - got him a new shirt for his birthday from the Arsenal shop - washes fine and difference in quality is amazing!
Very good overall service and products. The pricing is very competitive which makes up for the slower delivery times. Would use again
Once the order arrived I was very happy, however in the days of amazon the delivery times for totalsports are just too slow.
I will use again but allow extra time if it's for a special occasion
Ordered 2 Liverpool kits for a birthday present. Arrived promptly and everything is good including the printing. Will definitely be using again in the future
Delivery could have been quicker, but with the saving on the kit with the free printing it was worth the wait.
Kid more than happy, and a good quality kit.
I bought 4 kits for my 2 kids. After I had ordered I read some of these reviews and started to worry. I contacted TotalSports for some assurance that I would receive what I had ordered.
They arrived last week, and after my kids wearing them for a week solid, I am more than happy. Delivery was in line with what they say on the website, so just allow 2-3 weeks for delivery and it will all be ok.
I will be buying some more for xmas!
Tip for consumers:
Great site, allow a little extra time for delivery.
Very good site with good prices. The only negative I have, like others, is the shipping time. If you can wait an extra few days then their prices make it worth while, but if you need in a hurry maybe better to try a different site.
Great kit. Delivery as others have said, could be quicker.
Customer service werevery helpful when contacted.
Tip for consumers:
Allow extra time for shipping/delivery, especially if you want printing
£25 for an Arsenal Home Kit (excluding socks) this would be around £75 direct from Arsenal or another 'legit' company. And free printing. How are people complaining. The site points out that they are not genuine kits and really people, do you think you will get the same quality for a third of the price? Quality is good, not perfect but another 'genuine' kit direct from the Arsenal shop is starting to peal on one of the logos so for a third of the price can't go wrong. My son knows its not the real thing and isn't bothered about it. It looks good.
Tip for consumers:
Remember if you want it in a couple of days then pay full price, if you can wait for around 30 days then go here.
The item arrived promptly, I was able to check the progress and delivery time online.
Had the exact kit I was looking for and at a good price. Fast Shipment! Thanks!
I too ordered a real Madrid kit for my sons birthday about 4 weeks before his b`day in April. Unfortunately it took about 6 weeks to come but if Id read their Ts&Cs I should have allowed 8 weeks. Anyways kit arrived with personalised name and has been worn every other day since. Now in August its still in great condition unlike the official real Madrid socks which cost over £25 alone which have holed. I will defo order more kits but will allow 12 weeks in future just to be sure
Reliable website with very good prices. Order delivered within guides they give and my children were thrilled to get their new kits.
Having purchased 2 kits for my kids half term holiday I was a little worried they would not arrive in time after reading some of the reviews on here. I was wrong to worry. The order arrived (with printing on both kits) within 1 week of ordering and I am delighted with the football shirts.
Only reason I did not give 5 stars was they didnt answer my email query within the 48 hours they say they would.
Ordered chelsea top on the 17/7/13 must admit did not read the reviews before hand but the the top arrived 6/8/13 and does look great so dont know what all the fuss is about with this company its good quality and fit great.
Ordered a chelsea kit for my son 2nd Feb, didn't come within the delivery time frame, emailed them, they asked to wait a further 5 more days and it's arrived today, my son loves it, happy child. Be prepared to wait 8 weeks if personalised.
Had a slight delay with delivery but very happy with service
Bought a kids kit from TotalSports due to the price advertised and the free shirt printing they offered. I looked at some reviews about the site after I purchased and was a little worried due to the comments 1 or 2 people have made about orders not arriving, but the kit arrived today. My son will love it!
Communication very good, delivery times good, and price excellent. No problems.
I bought 2 kids kits from totalsportsshop.com. Delivery was the quickest I have had but the kits were good and my kids loved them. Dont use if you need next day delivery, but if you don't mind waiting for a week then I would recommend.
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