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Topwear Shop Reviews Summary
The company's reputation reflects a mix of commendable customer service and significant product quality concerns. While some customers praise the efficiency and responsiveness of the support team, others express frustration over delays in order fulfillment and a lack of communication regarding shipping issues. Additionally, discrepancies between product appearance and expectations have led to dissatisfaction with specific items, impacting perceived value. Overall, while the company demonstrates potential through its customer service, it must address product consistency and improve communication to enhance customer satisfaction and loyalty.
This summary is generated by AI, based on text from customer reviews
I finally received my sweatshirt, and I was happy to get it, until I opened the package. To my surprise, it did not look like the one I saw online. The graphics are blurry, and the red color is more of an orange red rather than a bright red like it was online. Was not worth the $35 I paid. I won't be shopping from this company anymore!
Ordered on 12th October, apparently the order was shipped on 22nd October. The tracking site just says in transit. On emailing them to get an ETA, they do not respond. Its 14th November and I have no idea what's happening with the product
Topwear has a greate customer service and are very efficient in solving what the client needs. I easily can recommend you to buy at Topwear, they have really nice design for clothes and the price is very accessible.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
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