DANGEROUS SELLER!
I purchased a battery from them in January 2013 and at first everything seemed great until this morning... My husband turned his laptop on and immediately smelled burning. He picked his laptop up to find flames coming out of the battery! This has completely damaged his computer, which is no longer useable!
Worse still if he had been using the laptop on his knee, I hate to think what would have happened, or if a child had been using the laptop. This could have easily escalated to something more serious. Luckily my husband was there when it happened so was able to act quickly, the next person might not be so fortunate.
Neither trading standards nor PayPal seem to be able to do anything about it as they are not a UK company as they claim, so I have now reported it to Watchdog. Someone needs to alert the public about these corrupt foreign sellers!
A week after this first happened, I have finallly got some of my money back, but only £15, less PayPal costs, making a total of £14.06. When I asked top-battery why so little, their reply was bacause I can't send it back! It was supposed to be guaranteed for 3 years and I have provided photographic evidence of the burnt out battery and reminded them of the seriousness of this incident. Thank goodness no-one was seriosuly hurt of worse. As it is, it has cost us £420 to replace the laptop! I have now resorted to reporting this to the Chinese Embassy as I don't know what else to do. It is so wrong that these foreign companies can trade under the pretence of being UK based and offering full guarantees, etc, when in reality they are not, and no one has the power to stop them. Maybe we need to wait until someone is seriously injured or killed. Perhaps then someone might stop and listen to us!
Top-battery.co.uk has a rating of 1.7 stars from 43 reviews, indicating that most customers are generally dissatisfied with their purchases. Top-battery.co.uk ranks 152nd among Batteries sites.