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How would you rate Too Faced?
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Japan
2 reviews
1 helpful vote
Follow Callla P.
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This is such a cool product. It's so pretty and without drying out my lips which i love. I'm not much for liquid lips because they dry me out but I love this and am def going to pick up more colors.

Date of experience: June 18, 2019
GB
2 reviews
0 helpful votes
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If you want to buy an eyeshadow palette, but do not know which one to buy, because there is such one which is quite difficult to work with such as Huda Beauty and Anastasia (both of them I like too, but they are more for a professional makeup artist), but all palettes by Too Faced are quite easy in use even for the beginners. Very pigmented, lovely shadows, a lot of colors and moreover a lot of different types of palettes which can be good as for blonde girls and for brunettes,
My favourites are Chocolate Bar, Pretty Rich, the Natural Nudes and of course natural matter.

Date of experience: December 17, 2021
Georgia
94 reviews
135 helpful votes
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Good
August 20, 2018

Good overall, a bit on the expensive side, but I fairly like their brand. Although many people that have collabed with them have stopped, due to reported low quality and other issues

Date of experience: August 20, 2018
Texas
3 reviews
0 helpful votes
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No complains
June 3, 2019

I have used Too faced products for nearly a year now. All are top in quality and fabulous in results. This is obviously a top class Brand. No complains

Date of experience: June 3, 2019
California
3 reviews
3 helpful votes
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I'm a gigantic fan of this brand and their online store. I absolutely love that the site has a live chat feature and that every time I've needed a question answered or assistance with a product that I was purchasing the customer support team is just the niecest and most helpful people you can encounter and will empress the socks off of you... lol... I know Too Faced is a bit on the pricey side of things HOWEVER their products are extremely high quality and have beautiful and impressive results your likely to fall head over heels IN LOVE and never go back to your drugstore bargain brands again. Too Faced also holds the record for the number one mascara for miles to come, with a sassy name you'll never forget..."better than sex" mascara and it's hands down my absolute favorite. If you're a new customer making your first purchase you'll enjoy the discount wheel offering you a first time buyer discount on your purchase. All in all... Too Faced has quality products and QUALITY customer service you can take to the bank.

Date of experience: July 21, 2021
North Macedonia
2 reviews
2 helpful votes
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Very good and wide range of things you can test and choose from which is a dream for me.\
Good response time too

Date of experience: May 17, 2022
Florida
1 review
0 helpful votes
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Great working with them
February 12, 2023

They are a pleasure to work with and i would go back again. The staff was very helpful and the rooms were clean.

Date of experience: February 10, 2023
North Carolina
1 review
3 helpful votes
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I am a Cancer Patient I Fly to Chicago every three weeks for Chemotherapy I packed my Two Faced Foundation (Chestnut) this Exploded in my suitcase. When I tried to get help from the store in Winston Salem North Carolina where I purchased it I was told it's nothing that they could do, next I called customer service and customer service gave me the run around also with a bunch of question that didn't make any sense after learning this from this company I will never use this product again in life bad customer service. All I wanted was my makeup replaced. The sad part about it this is a good product.
Charmin Krider ‍

Date of experience: June 29, 2021
Nigeria
5 reviews
6 helpful votes
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Good product
July 23, 2019

Lovely product, it blends with your skin, beautifying it through out the day. Even after several hours of applying it on your face, it will seem like you just did. I absolutely love this product

Date of experience: July 22, 2019
New York
4 reviews
1 helpful vote
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Great products
January 29, 2019

I love too faced products. I would for sure give this a 5 star rating but it is quite expensive. That said, i think it's worth it cos it's really good quality. I particular love the mascara.

Date of experience: January 29, 2019
District of Columbia
1 review
1 helpful vote
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So, perhaps I should calm down before writing this response about Too Faced... but while I'm thinking of this company, I will get to the points I want to disclose to others. Issues: Born This Way Foundation (Pearl) & free gift samples for $50+ orders. 1st: shipping was fast and free, 2nd: customer service was lip-service until I spoke with a supervisor, 3rd: supervisor, when encouraged to give me some tips to try to make the foundation even somewhat successful on my skin, was kind but nothing helped, 4th my skin has never looked worse than after using Born This Way (yuck. Using product created.the walking dead. Or. Have I suddenly turned 100 in minutes after lightly applying product?... creepy, craggy, dry & flaky, pores the size of craters (I saw so many pores I'd never noticed before), and I had that made up look seen only in an open casket. 5th: Oh, and after spending $70+ online, no simple little free samples came with my order (which could have generated another purchase & more revenue for Too Faced) and 6th: Despite buying through the website, no help with return shipping was extended. Free Returns? Ha! Really? The product is potentially poor quality... please send me a mailer so your offices can make a gesture of customer satisfaction... unless you have a store which will accept returns. Not happy! And, I so wanted to share great results with all my girlfriends, but that Is a far gone conclusion. I would even welcome an offer to assist me with my dry skin results after using Born This Way by suggesting a more appropriate product formulation. That didn't happen either.

Date of experience: February 10, 2020
Idaho
1 review
0 helpful votes
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Buyer BEWARE! SCAMMERS. Worthless service department. I tried several times to be patient yet nothing was ever done to make me whole

Date of experience: March 5, 2024
RU
44 reviews
190 helpful votes
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The quality is great on par with the assortment. I'd love to buy their products on a regular basis but it turns complicated to do it if you don't live in the US.

Date of experience: March 13, 2020
Belgium
3 reviews
25 helpful votes
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Good site
December 5, 2019

I just wish they could have more brands so we have more choices because their prices are already very good. Also more offers and discounts.:)

All in all this site is very good. Keep it up!

Date of experience: December 5, 2019
Nebraska
3 reviews
16 helpful votes
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Amazing company
November 20, 2019

What can I say, just that toofaced is absolutely amazing. The makeup is so affordable. The eyeshadows are pigmented and the smell of the product is delicious. Overall I would give them 5 stars.

Date of experience: November 18, 2019
India
8 reviews
11 helpful votes
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Early Delivery
January 23, 2021

I purchased some cosmetics products and it is excellent. Quality is superb. Worth the money. Happy customer. Service is fast and helpful. Delivery is early once ordered.

Date of experience: January 22, 2021
South Africa
5 reviews
10 helpful votes
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It is a great product
September 5, 2019

It feels great on my skin, it is not too heavy and it looks natural. Also not too complicated to use, great for people who don't have much time to spend in the mirror. It blends in nicely

Date of experience: September 5, 2019
Ohio
2 reviews
12 helpful votes
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Migraine
December 18, 2021

First time trying their eyeshadow palettes. Got the cinnamon bun. Soon after I got a headache. Went to bed, headache got worse. Wiped off the eyeshadow and headache is getting better.

Date of experience: December 18, 2021
California
3 reviews
1 helpful vote
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Great!
February 2, 2022

I love all two face makeup. And I think I love their customer service just as much. Never a problem with their website, shipping is done quickly and efficiently. Never had one problem.

Date of experience: February 1, 2022
India
8 reviews
3 helpful votes
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Nice Product
December 16, 2020

Too faced is good brand. Quality of product is excellent and the results are amazing. Delivery is fast. Service is good and helpful. Prices are affordable. Recommended to friends.

Date of experience: December 16, 2020

Overview

Too Faced has a rating of 3 stars from 131 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Too Faced most frequently mention and customer service. Too Faced ranks 4th among Cruelty-Free sites.

service
26
value
26
shipping
25
returns
22
quality
26