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TonerSelection Reviews Summary
TonerSelection has a rating of 2 stars from 25 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with TonerSelection most frequently mention and ink cartridges. TonerSelection ranks 75th among Printer Ink sites.
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I was sent the wrong ink after using a living social voucher. I have been going around and around with their support about this and have gotten no help. They ignore me for days at a time and have refused to replace my ink or refund my money. They are a scam.
I am ready to post a realistic review. My experience, the most awful service ever had. If this review saves 1 person from losing their time and money I will have won something.
Well, where do I start. Ordered 2 black ink and two color ink cartridges from Tonerselection.com on 8/27/14 using a groupon discount offer. Stated to be in stock, using what they say is "mailed with in two days". Not true. Opened a 'action query' with them on 09/09/14 and was told in transit. Rec'vd order 10/09/14 and both black ink cartridges (sealed in cellophane) had leaked ink inside bag. Removed 1 and wiped clean, then put on paper towel to see if it would continue to leak. It did. Another action opened. Was asked to wipe cartridges clean and check. Told him I already had tried that so he said he would send two replacements immediately. Have had no contact or reply to my many (5 or 6) inquireys, ( e-mails and telephone) since. Never re'cd the two replacement cartridges. Even with indicating I am ready to post a realistic review. Found a few other reviews (after all this) stating that this company has terrible customer service. My experience, the most awful service ever had. If this review saves 1 person from losing their time and money I will have won something.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members