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Tomade has a rating of 2.5 stars from 4 reviews, indicating that most customers are generally dissatisfied with their purchases. Tomade ranks 125th among Custom Jewelry sites.
It is a great website. Style we offers super high quality products at affordable price. I am very happy, shopping in to made, all product very good and Quality, quantity is very good, fast service I love to made yet.
I made a purchase, a big one. I dedicated hours to find the things that I want to order. The shipping costs was high (about 30+ €) but I paid and made the order anyway. The next day I found an email from them that said their shipping company is DHL and have extra import taxes that was also high(20-30% of order amount). Obviously, I couldn't afford this high shipping costs and extra import taxes, so I told them I want to cancel the order and get a refund. Their answer was "Yes but there is a fee about 4.5% of order amount". Of course I asked them why but I didn't get a satisfied answer. So, I wasted hours for finding the things that I wanted, I paid them, they didn't even prepare my order and charged me for something that their site should mention before the payment was complete. I lost my money for no reason. Don't recommend it!
I made a purchase, a big one. I dedicated hours to find the things that I want to order. The shipping costs was high (about 30+ €) but I paid and made the order anyway. The next day I found an email from them that said their shipping company is DHL and have extra import taxes that was also high(20-30% of order amount). Obviously, I couldn't afford this high shipping costs and extra import taxes, so I told them I want to cancel the order and get a refund. Their answer was "Yes but there is a fee about 4.5% of order amount". Of course I asked them why but I didn't get a satisfied answer.
So, I wasted hours for finding the things that I wanted, I paid them, they didn't even prepare my order and charged me for something that their site should mention before the payment was complete.
I lost my money for no reason.
Don't recommend it!
Tip for consumers:
Be careful!
It is a great website. Style we offers super high quality products at affordable price. I am very happy, shopping in to made, all product very good and
Quality, quantity is very good, fast service I love to made yet.
The customer service is good because they always reply about my inquiries. The problem is I didn't receive the jewelries I ordered from them.
The site has a huge selection of jewelry - more than 50,000! As you understand, it is impossible to maintain such a large warehouse of high-quality jewelry. They just collect photos from various Chinese suppliers.
And then they send jewelry without even checking the quality. Although they promise a quality product.
But is it quality when broken jewelry arrives? Dropped crystals, a few goods just broke in the hands, scratches everywhere.
Very disappointed!
Tip for consumers:
Lots of low quality jewelry
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