business logo of Tomade

Tomade

How would you rate Tomade?
grey star
grey star
grey star
grey star
grey star
Thailand
1 review
4 helpful votes
Follow Helen W.
Unfollow Helen W.
Send Message
Share Review
Report Review

Poor quality
January 5, 2023

The site has a huge selection of jewelry - more than 50,000! As you understand, it is impossible to maintain such a large warehouse of high-quality jewelry. They just collect photos from various Chinese suppliers.

And then they send jewelry without even checking the quality. Although they promise a quality product.

But is it quality when broken jewelry arrives? Dropped crystals, a few goods just broke in the hands, scratches everywhere.

Very disappointed!

Date of experience: January 4, 2023
TW
1 review
1 helpful vote
Follow paul r.
Unfollow paul r.
Send Message
Share Review
Report Review

Very Good Quality
February 7, 2017

It is a great website. Style we offers super high quality products at affordable price. I am very happy, shopping in to made, all product very good and
Quality, quantity is very good, fast service I love to made yet.

Date of experience: February 7, 2017
Greece
1 review
13 helpful votes
Follow Mary T.
Unfollow Mary T.
Send Message
Share Review
Report Review

I made a purchase, a big one. I dedicated hours to find the things that I want to order. The shipping costs was high (about 30+ €) but I paid and made the order anyway. The next day I found an email from them that said their shipping company is DHL and have extra import taxes that was also high(20-30% of order amount). Obviously, I couldn't afford this high shipping costs and extra import taxes, so I told them I want to cancel the order and get a refund. Their answer was "Yes but there is a fee about 4.5% of order amount". Of course I asked them why but I didn't get a satisfied answer.
So, I wasted hours for finding the things that I wanted, I paid them, they didn't even prepare my order and charged me for something that their site should mention before the payment was complete.
I lost my money for no reason.
Don't recommend it!

Date of experience: March 1, 2022
Philippines
1 review
7 helpful votes
Follow Divine M.
Unfollow Divine M.
Send Message
Share Review
Report Review

Missing order
January 4, 2021

The customer service is good because they always reply about my inquiries. The problem is I didn't receive the jewelries I ordered from them.

Date of experience: January 4, 2021