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TN NurseryReviews 895

4.1

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From the business

TN Nursery, family-owned since 1959, is one of America’s largest and most trusted online suppliers of bare-root trees, shrubs, perennials, and native plants. We grow, pack, and ship directly from our Tennessee farm to gardeners, landscapers, and restoration projects nationwide. Every order is backed by our full one-year warranty for healthy, thriving plants.
Specialties include native wildflowers, flowering trees, privacy hedges, wetland plants, mosses, and erosion control vegetation.


tnnursery.net
Founded in 1926
Altamont, Tennessee, United States
+89
How would you rate TN Nursery?
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TN Nursery Reviews Summary

TN Nursery has a rating of 4.1 stars from 895 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TN Nursery most frequently mention bare root, good condition and great shape. TN Nursery ranks 2nd among Trees sites.

value
219
shipping
217
quality
364
This company responds to reviews on average within 14 days

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3,245 reviews

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Maryland
2 reviews
0 helpful votes
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That's Customer Service!
December 30, 2021

I made a mistake recently regarding an earlier special that the Tennessee Nursery was running. Candy was a big help in helping me resolve my issue. This was a great example of customer service.

Galen Hopkins

Date of experience: December 30, 2021
Amy B. — TN Nursery Rep
over a year old

Taking the time to leave such a great review about our customer service, has really made our day, Galen! We always aim to delight our customers with our customer service and our attention to detail. It is great to hear we delivered on our promise. We are looking forward to making your day once more when you shop with us again.

North Carolina
2 reviews
0 helpful votes
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Thanks
December 29, 2021

On time, very easy to order and the package came very neat, and professionally packaged. Thanks y'all!

Date of experience: December 29, 2021
Amy B. — TN Nursery Rep
over a year old

Thank you for the awesome review about our product, Gary. We are so pleased to hear it is working just as it should and that you are enjoying it so much! We have passed your kind words on to our product team. If there is anything else we can do, please let us know. We hope to see you shopping with us again!

Georgia
1 review
0 helpful votes
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Awesome Company!
December 29, 2021

Love these guys, they always have great selections at great prices! I've gotten several plants from them and all have been healthy.

Date of experience: December 27, 2021
Amy B. — TN Nursery Rep
over a year old

Dear Jana, we have passed your wonderful review on to our team. Thank you so much for taking the time to leave a review about our company. Our customers' feedback guides our business and helps us keep improving the service we provide. We look forward to delivering another excellent experience to you next time you purchase from us. Thank you for choosing to shop with us!

Arkansas
3 reviews
0 helpful votes
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TN Nursery
December 29, 2021

Everything we have ordered over the past 2 years is still thriving and growing strong! Whether plants, trees or shrubs, all specimens were shipped in great packaging allowing them to arrive ready to plant. Great prices and a wide variety of options to choose from. You will NOT be disappointed in any order you place. We are very pleased with each and every item. THANKS!

Date of experience: December 27, 2021
Amy B. — TN Nursery Rep
over a year old

Ronda, thank you very much for your great review of our service and products. We have passed your kind words on to our team. We are passionate about providing all of our customers with outstanding experiences and our whole team will be delighted to know they hit the mark with you. We hope that in the future we will be able to provide a similarly excellent experience. Please let us know if there are any areas we can improve upon in the future, we value our customer’s feedback for helping us to keep improving our business.

Tennessee
1 review
5 helpful votes
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Undersized overprices sedge
December 27, 2021

Ordered 120 sedge plants for $365, received box 12 x 10 x 8 of plugs so small you could count the blades. Expectation was 3" - 4" size that other nurseries had. Chose because I like to buy tennessee local.

Difficult getting complaint through to main office. Call center contracted to other site. Said they would resolve. Shipping manager called again to say wanted to get it right. Nothing done.

Date of experience: December 27, 2021
Amy B. — TN Nursery Rep
over a year old

Hi Lloyd - Thank you for bringing this to our attention. I would like to sincerely apologize for the experience you had with our company. We strive for excellence in customer service, but it is clear we missed the mark in your case. As a result of your feedback, we are providing our team with additional customer service training to prevent similar situations from happening in the future. That being said, if there is anything else that I can help you with at the moment, please feel free to reach out at customerservice@tennesseewholesalenursery.com and I would be more than happy to help. We do appreciate your business and hope to earn back your trust.

Michigan
2 reviews
0 helpful votes
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December, 2021
December 27, 2021

As always, the plants arrived looking healthy and the corms also appear healthy. Great company to do business with; quick response and quick shipping.

Date of experience: December 26, 2021
Amy B. — TN Nursery Rep
over a year old

We spotted your 5-star review, Robert. Wow! Thank you so much for trusting us, and we can’t wait to help you again in the future.

Georgia
1 review
0 helpful votes
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Healthy dogwood trees from Tenn
December 27, 2021

After seeing the pitiful dogwood trees at the local big box stores, I found this nursery in my childhood state of Tennessee. I ordered a pink and a white dogwood tree. It took a while to receive them but well worth it. Although dormant, the trunks and branches were healthy and very sturdy. I also like the cool innovation of gel on roots to retain moisture until ready to plant. Can't wait to see these in a year or two.

Arley, Al

Date of experience: December 25, 2021
Amy B. — TN Nursery Rep
over a year old

Thank you for the awesome review about our products, Zena. We are so pleased to hear it is working just as it should and that you are enjoying it so much! We have passed your kind words on to our product team. If there is anything else we can do, please let us know. We hope to see you shopping with us again!

Pennsylvania
2 reviews
0 helpful votes
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Pine spruce
December 27, 2021

My plants are doing great there snuggled in soil waiting to find there new home thank you service was excellent. And at this time of year deleviey was fast

Date of experience: December 25, 2021
Amy B. — TN Nursery Rep
over a year old

Hearing how much you love our products and service has brightened up our day at Tennessee Wholesale Nursery! Thank you for the great review you left us, Kathleen, and for choosing to shop with us!

Massachusetts
1 review
0 helpful votes
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Awesome experience!
December 25, 2021

This is my first time ordering with you, but I'm impressed with you, especially your customer service rep. Tina! I had placed my order and realized that I wanted to add to my order. She was kind and responsive to my desire. She added to my order and quickly sent a confirmation to show the change. When the bare roots arrived they were both packaged well and looked healthy. Now I wait for spring to see them prosper!

Date of experience: December 25, 2021
Amy B. — TN Nursery Rep
over a year old

Taking the time to leave such a great review about our product and customer service, has really made our day, Zella! We always aim to delight our customers with our customer service and our attention to detail. It is great to hear we delivered on our promise. We are looking forward to making your day once more when you shop with us again.

California
1 review
0 helpful votes
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Came as expected
December 24, 2021

Purchased an elderberry and came a expected. I've had no issues with TN Nursery, I live in CA and sometimes things are hard to find out here. Thank you!

Date of experience: December 24, 2021
Amy B. — TN Nursery Rep
over a year old

Dear Steven, we really appreciate you taking the time to leave us your four-star review. It means a lot to the whole team, and we’d love to have you back very soon.

Oklahoma
1 review
0 helpful votes
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My order process was very easy. My plants arrived within a week.The plants appear to be in great shape. I am excited to plant them and watch them grow. Overall my experience was very positive.

Date of experience: December 24, 2021
Amy B. — TN Nursery Rep
over a year old

Thanks for the 5 stars, Michael! Our review is a great way to let us know we’re on track for making our customers smile! We appreciate you taking the time to give your feedback and look forward to serving you again in the future.

Michigan
1 review
0 helpful votes
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Pawpaw trees
December 24, 2021

Shipped quickly and came packaged nicely. Trees were in great shape upon arrival. Great prices and a wide variety of products.

Date of experience: December 24, 2021
Amy B. — TN Nursery Rep
over a year old

Thank you so much for your feedback, Brett! It makes our day hearing about how much our customers love our products. We have passed on your review to our team and look forward to you purchasing from us again.

Alabama
3 reviews
0 helpful votes
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Good Crepe Myrtles
December 24, 2021

Purchased 2 white Crepe Myrtles to frame the entrance to our new driveway. Got here quickly and undamaged. Price was good. Would recommend thus nursery.

Date of experience: December 24, 2021
Amy B. — TN Nursery Rep
over a year old

Hi William, Your kind words about our company are really appreciated. We love making our customer’s days and we cannot wait to have the opportunity to make you smile again! Thank you for choosing us!

California
1 review
0 helpful votes
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Only positive thoughts!
December 24, 2021

Great selection at great prices and the plants arrive healthy and in good shape. I will definitely order from them in the future!

Date of experience: December 24, 2021
Amy B. — TN Nursery Rep
over a year old

Your review made our day, Ilse. We have passed your comments on to our team so they can enjoy the good vibes too. Comments like yours make our work worthwhile. We could not provide the products that we do without great customers like you! Thank you for choosing us, we cannot wait to help you again!

South Carolina
1 review
0 helpful votes
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Slow Delivery
December 23, 2021

The plants looked good, I ordered them in October. I received them at the end of November. A sooner delivery on my plants would have been better

Date of experience: December 23, 2021
Amy B. — TN Nursery Rep
over a year old

Hi Dan, thank you for your review. We would love to hear more about your experience, so that we can use your valuable feedback to deliver an even better experience next time. Please reach out to customerservice@tennesseewholesalenursery.com with any further comments or suggestions you wish to share. Again, thank you for taking the time to review our business!

Texas
2 reviews
0 helpful votes
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Excellent plants and amazing selections. I've made several purchases through them and I have never been disappointed.

Date of experience: December 23, 2021
Amy B. — TN Nursery Rep
over a year old

Dear Nathan, we really appreciate you taking the time to leave us a review. These are the stories that keep us so motivated to continue doing what we are doing, and we are so happy to hear that you had a great experience. Let us know if we can do anything else for you.

Pennsylvania
1 review
0 helpful votes
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Great customer service
December 24, 2021

I've ordered 3 trees so far. 2 two foot trees and on 4 foot tree. 2 of them are doing well. I had one die in the summer/fall heat. I submitted a request for a replacement on Thanksgiving day and to my surprise, received prompt responses within an hour. A replacement is due to ship this spring. It was a pleasant experience.

Date of experience: December 23, 2021
Amy B. — TN Nursery Rep
over a year old

Thank you, Jake, for your great review. We have passed your kind words on to our team. We are passionate about providing all of our customers with outstanding experiences and are delighted to know we hit the mark with you. We hope that in the future we will be able to provide a similarly excellent experience. Please let us know if there are any areas we can improve upon in the future, we value our customer’s feedback for helping us to keep improving our business.

South Carolina
2 reviews
0 helpful votes
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Great plants!
December 24, 2021

Everything I've received from here have been great - ordered moss, spiraea, hydrangea, wisteria and viburnum. Everything was packaged well and arrived quickly, and they are all thriving. Will definitely be ordering more plants in the future!

Date of experience: December 22, 2021
Amy B. — TN Nursery Rep
over a year old

We have passed your wonderful review on to our team. Tamara, thank you so much for taking the time to leave a review about our products. Our customer feedback guides our business and helps us keep improving the service we provide. We look forward to delivering another excellent experience to you next time you purchase from us. Thank you for choosing to shop with us!

Missouri
1 review
0 helpful votes
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Amazing!
December 22, 2021

Received the Lavender Crepe Myrtle so surprisingly fast! I also couldn't believe how large the dormant starter was! Amazing deal! I planted it once it arrived and cannot wait to watch it grow come Spring! Thank you so very much!

Date of experience: December 22, 2021
Amy B. — TN Nursery Rep
over a year old

Taking the time to leave such a great review about our Lavender Crepe Myrtle, has really made our day, Nicole! We always aim to delight our customers with our customer service and our attention to detail. It is great to hear we delivered on our promise. We are looking forward to making your day once more when you shop with us again.

Tennessee
1 review
0 helpful votes
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Excellent Experience
December 22, 2021

I stumbled on this nursery while I was surfing the internet for alternatives for grass which despite my best efforts will not grow in certain areas of my yard. I noticed that moss comes up naturally in some of the areas but I just need to add more. Was able to find really helpful info about moss on there website. Then purchased sheet and carpet moss at a decent price. Arrived with a couple days and in great condition. Can't wait till spring so I can buy more

Date of experience: December 22, 2021
Amy B. — TN Nursery Rep
over a year old

Dear Dawn, hearing how much you love our product has brightened up our day at Tennessee Wholesale Nursery! Thank you for the great review you left us and for choosing to shop with us!