• Tire Rack

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Tire Rack

Ratings On Other Platforms

Trustpilot
4.8 / 5
ResellerRatings
4.8 / 5
Better Business Bureau
4.8 / 5

Overview

Tire Rack has a rating of 4.9 stars from 29,437 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Tire Rack most frequently mention fast delivery, customer service, and next day. Tire Rack ranks 1st among Tires sites.

  • Service
    2904
  • Value
    25659
  • Shipping
    25621
  • Quality
    26196

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 97.1%
Positive
1,982
Neutral
32
Negative
27

Instant Feedback

458,723 reviews

77
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How would you rate Tire Rack?
Top Positive Review

“Benchmark”

Don D.
10/21/24

I tried tire rack around 2016. Haven't looked back. Confidence is knowing that, when a sudden downpour hits you in the highway exit. (And, you are a "spirited" driver who enjoys turns) Tirerack.com suggested a tire with a wet tread pattern. (And gave video tests & customer feedback for additional input) Or, when you move back to the mountains, and it's snowing. And, Tirerack.com recommended an all season tire with outstanding winter characteristics, before the move. You're going to make it, to the top. Tires & that little moving contact patch, can make big performance & safety differences. Tirerack.com has never steered me toward something more expensive. And, they will answer ever question you have. Without, being salesmen. Though, they are internet based. They have an old school, look you in the eye, and shake your hand kind of feel. They are more than ok with, earning your trust.

Top Critical Review

“Perelli scorpion active weather tires are very loud”

John P.
9/25/24

The Perelli scorpion, active weather tires have a very loud drone when driving at high speed. I read all the reviews and everyone said that they were quiet, but unfortunately they are not. I do not like to tire at all. I cannot return them because I've already put them on the car so I will be purchasing another set of tires from the dealer and taking these off.

Reviews (29,437)

Rating

Timeframe

Other

Reviews that mention popular keywords

tire rack (29118) customer service (5962) web site (4169) shopping experience (3935) delivery time (615)
Thumbnail of user rafaela302
1 review
0 helpful votes
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September 27th, 2024
Verified purchase

Best website to find the best tire deals. It's easy, friendly and affordable, you have many options to get all kind of tires depending on your budget.

Reason I chose this business:

Because is better than physical stores

Value
Shipping
Quality
Thumbnail of user brannonz1
1 review
0 helpful votes
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October 30th, 2024
Verified purchase

I dont have to check a shop on if they have what I want. I dont need to pay any upcharge after theyve bought from their supplier. I get what I want, I pay almost the absolute best price, and I bring them to the shop to have them installed. This of course only matters if you care too much on what youre driving on beyond normal daily driving. Just an absolute better way to get what youre looking for.

Reason I chose this business:

Because I always do.

Thumbnail of user larryh1869
1 review
0 helpful votes
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August 1st, 2024
Verified purchase

I had an unexpected blowout and my mechanic said I need 4 new run flat tires. Ouch!
Then he told me it would be 3-4 days to get them. I looked on Tire Rack, saw they were in-stock and could arrive in 1 day, and the price was very competitive.

Reason I chose this business:

Previous positive experience and fair prices

Value
Shipping
Quality
Thumbnail of user evank210
1 review
0 helpful votes
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September 28th, 2024
Verified purchase

Tire Rack has an expansive selection of tires, fast shipping, and they partner with discount tire for quick and easy installation. I cannot recommend them enough.

Reason I chose this business:

Because the tires I wanted were at a good price here compared to Walmart and Discount Tire's websites.

Value
Shipping
Quality
Thumbnail of user kendram268
1 review
0 helpful votes
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October 23rd, 2024
Verified purchase

Great pricing, many options to choose from via tires and possible services. Everything is very descriptive and very detail. It makes your decision making easier.

Reason I chose this business:

Better pricing and options/ brands that I know I can trust.

Thumbnail of user douglasg797
1 review
0 helpful votes
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September 12th, 2024
Verified purchase

I went on a 4-hour highway and fast two-lane trip yesterday and the Falken Sincera SN250 A/S SL seems much quieter than my previous Yokohama Avid(?) tires. The Mazda 3 iSport has minimal sound insulation so tire noise can be a factor. I was expecting some tire squirm with the new tires compared to my well-worn ones but the car handled great with the new Falkens!
One caveat is the local recommended installer. The Mazda is my "daily-driver" but I keep it clean and shiny. Discount Tire was careless with my alloy rims, leaving all four rims pretty scratched up. I won't be using Discount Tires for a tire install next time.

Reason I chose this business:

Good experience in the past.

Value
Shipping
Quality
Thumbnail of user luiss929
1 review
0 helpful votes
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October 21st, 2024
Verified purchase

About the 5th time ordering from Tirerack, great selection, super fast shipping and prices in line with everyone else or less expensive, ordering made easy and love reading the test.

Reason I chose this business:

Bought from before

Thumbnail of user sumans92
1 review
0 helpful votes
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August 2nd, 2024
Verified purchase

Great experience; I like that I could select my preferred local installer and schedule an installation date/time with them directly through the Tire Rack website. The tires arrived at the installer promptly and seem to be performing well so far.

Reason I chose this business:

Tire Rack has not only an amazing selection of tires at good prices, they also have a wealth of information and reviews on each one as well. I was able to find a set of tires that will hopefully give me the combination of tread life, handling, fuel economy, and low road noise that I've been looking for.

Value
Shipping
Quality
Thumbnail of user lunellb
1 review
0 helpful votes
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October 23rd, 2024
Verified purchase

This is an easy and great way to purchase tires, I check the reviews and then place an order. My entire family uses Tire Rack to get new tires, we have never been disappointed,

Reason I chose this business:

Great value and easy to order

Thumbnail of user mikem5555
1 review
0 helpful votes
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October 25th, 2024
Verified purchase

All good easy to find what I needed at good prices customer service was great and very helpfull I forgot the gentleman who helped me but he deserves a raise

Thumbnail of user thomasm6813
1 review
0 helpful votes
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October 31st, 2024
Verified purchase

Previously I ordered tires for a Tesla that were the wrong weight limit. Someone called me to verify and changed the order without any shipping delay. I was floored!

Reason I chose this business:

Because I've been a 30+ year customer and keep coming back for the service that is unequaled in the market.

Thumbnail of user davidb12545
1 review
0 helpful votes
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September 21st, 2024
Verified purchase

The ease of finding the right tires, ordering them and arranging for reliable delivery and installation always amazes me even though I've been doing this for over ten years.

Reason I chose this business:

Long-term customer, always happy to shop here again and tell my friends and family to as well.

Service
Value
Shipping
Quality
Thumbnail of user wayneh1217
1 review
0 helpful votes
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October 26th, 2024
Verified purchase

Great selection and wonderful ratings and test reports. Put the same tire on my Jeep Grand Cherokee, quiet and comfortable ride still like new after 12k miles.

Reason I chose this business:

Expertise of products unbeatable.

Value
Shipping
Quality
Thumbnail of user joshs1026
1 review
0 helpful votes
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August 13th, 2024
Verified purchase

I appreciate TireRack being linked with Discount Tire. I'm a professional and was just planning to mount and balance these myself, but having the ease of roadside paired with Discount Tire's locations made this installation cost a no brainer.

Reason I chose this business:

Ease of research and I'm aware of their reputation as a technician myself.

Value
Shipping
Quality
Thumbnail of user aaronq26
1 review
0 helpful votes
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October 23rd, 2024
Verified purchase
• Updated review

Been buying from TireRack for more than a decade. Always the same good experience and service! Transparency of selection, reviews, and huge selection always makes my decision easy.

Reason I chose this business:

Past customer experience.

Excellent website
December 6th, 2023
Verified site experience
• Previous review

Excellent website. I keep returning as a customer. Almost 20 years now.

Reason I chose this business:

Easy, lots of selections

Would like to know installation schedule before purchase
September 11th, 2021
Verified site experience
• Previous review

Would like to know installation schedule before purchase. I took a chance with this with ASAP Tire

Thumbnail of user michaelc10555
1 review
0 helpful votes
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September 25th, 2024
Verified purchase
• Updated review

It was relatively easy to build a wheel and tire package. If Tire Rack showed only options, other than OEM sizes, that would fit the vehicle selected, that would be great

Reason I chose this business:

I chose Tire Rack for availability and delivery of products selected.

Reason I chose this product:

I was looking for more of an old school wheel to go on a 1994 Chevy C1500. The I selected the tires for their warranty and wear (plus previous experience with them).

Value
Shipping
Quality
It was relatively easy to build a wheel and tire package
September 19th, 2024
Verified site experience
• Previous review
Reason I chose this business:

I chose tire rack for availability and delivery.

Thumbnail of user ryanf346
1 review
0 helpful votes
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October 26th, 2024
Verified purchase
• Updated review

I've always had a pleasant experience with TireRack. It's always simple to find what I need and the prices are reasonable. I also love the Road Hazard is included with every tire.

Reason I chose this business:

Ease of finding what I need and the availability of the tire I was looking for.

Very easy as always
February 20th, 2024
Verified site experience
• Previous review
Reason I chose this business:

It's easy and usually the tire I want is in stock.

Great as always
May 12th, 2022
Verified site experience
• Previous review
Reason I chose this business:

Great prices

Tire Rack has always been great and this experience...
September 3rd, 2020
Verified site experience
• Previous review

Tire Rack has always been great and this experience was no different.

Reason I chose this business:

Tire Rack is my go-to for convenience!

Thumbnail of user cleol33
1 review
0 helpful votes
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September 27th, 2024
Verified purchase

Went on line to see about purchasing new rims and tires for my car. The web site was easy to navigate and price friendly. The delivery was exceptional.
Can't thank you enough

Reason I chose this business:

Price and creditability

Value
Shipping
Quality
Thumbnail of user michaelk6060
1 review
0 helpful votes
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September 26th, 2024
Verified purchase

Easy to find tire selection for my car. Free shipping is a big plus as well. Customer ratings influenced my decision as well. Tires were delivered a day earlier than projected! Nice!

Reason I chose this business:

I've ordered tires here before. Plus...
Easy to find tire selection for my car. Free shipping is a big plus as well.

Value
Shipping
Quality
Thumbnail of user jong755
1 review
0 helpful votes
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October 28th, 2024
Verified purchase

Ordered a set of Michelins for my Taco, they were delivered promptly and expertly installed by a Tire Rack approved shop near my home. They have been great tires. Highly recommended!

Reason I chose this business:

I expect the same excellent product, price and installation.

Thumbnail of user jamesm11454
1 review
0 helpful votes
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October 25th, 2024
Verified purchase

Rudy was excellent.I was lost with the add on for the tpms system for my wifes car with the chrome stems.He was patient with me and i had an excellent experience with him.Glad i got the credit card will never shop at auto zone,oreillys or advanced auto again.thany you rudy.

Reason I chose this business:

Wasnt sure if the product was right.

Thumbnail of user kiral65
1 review
0 helpful votes
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October 30th, 2024
Verified purchase

I always have trouble finding this tire and tire rack hasn't failed me yet. I also appreciate that they provide an alternate option that is comparable and the cost is fair market price. Thank YOu
P215/70R-17 Bridgestone Dueler H/L 400 SL

Reason I chose this business:

Coworker suggested it

Thumbnail of user jamesr5779
1 review
0 helpful votes
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September 27th, 2024
Verified purchase

Easy to use website, second time using tire rack.Website easy to use and guided you right through the whole process. Quick delivery and very happy with installation at a recommended auto center.

Reason I chose this business:

Used before

Value
Shipping
Quality
Thumbnail of user jeffp1758
1 review
0 helpful votes
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October 22nd, 2024
Verified purchase

I've been using tire rack since the late 1990's. Always a smooth and pleasurable experience. There is a lot to be said for keeping a website simple and easy to understand.

Reason I chose this business:

For my 2015 Chevrolet Malibu struts

Value
Shipping
Quality
Thumbnail of user jamesp5970
1 review
0 helpful votes
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October 21st, 2024
Verified purchase

My tire warranty claim was handled in a timely manner. Also was recommended a new tire at a good price for replacement. I would recommend tirerack to anyone that needs tires.

Reason I chose this business:

Replacement tires

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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.

Company Representative

Thumbnail of user timj140
Tjoines
Typically responds within 2 days

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