• Tire Rack

2024 SITEJABBER AWARD

Tire Rack

Ratings On Other Platforms

Trustpilot
4.8 / 5
ResellerRatings
4.8 / 5
Better Business Bureau
4.8 / 5

Overview

Tire Rack has a rating of 4.9 stars from 29,437 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Tire Rack most frequently mention fast delivery, customer service, and next day. Tire Rack ranks 1st among Tires sites.

  • Service
    2904
  • Value
    25659
  • Shipping
    25621
  • Quality
    26196

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 97.1%
Positive
1,981
Neutral
32
Negative
27

Instant Feedback

458,723 reviews

77
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How would you rate Tire Rack?
Top Positive Review

“Benchmark”

Don D.
10/21/24

I tried tire rack around 2016. Haven't looked back. Confidence is knowing that, when a sudden downpour hits you in the highway exit. (And, you are a "spirited" driver who enjoys turns) Tirerack.com suggested a tire with a wet tread pattern. (And gave video tests & customer feedback for additional input) Or, when you move back to the mountains, and it's snowing. And, Tirerack.com recommended an all season tire with outstanding winter characteristics, before the move. You're going to make it, to the top. Tires & that little moving contact patch, can make big performance & safety differences. Tirerack.com has never steered me toward something more expensive. And, they will answer ever question you have. Without, being salesmen. Though, they are internet based. They have an old school, look you in the eye, and shake your hand kind of feel. They are more than ok with, earning your trust.

Top Critical Review

“Perelli scorpion active weather tires are very loud”

John P.
9/25/24

The Perelli scorpion, active weather tires have a very loud drone when driving at high speed. I read all the reviews and everyone said that they were quiet, but unfortunately they are not. I do not like to tire at all. I cannot return them because I've already put them on the car so I will be purchasing another set of tires from the dealer and taking these off.

Reviews (29,437)

Rating

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Reviews that mention popular keywords

tire rack (29118) customer service (5962) web site (4169) shopping experience (3935) delivery time (615)
Thumbnail of user johno2955
1 review
0 helpful votes
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October 25th, 2024
Verified purchase

Tire rack specialists are brilliant! Very patient and accommodating, esp Gill

Reason I chose this business:

Needed the Vredesteins up front that I got last time. And I needed them quick. Done, and done.

Thumbnail of user lionela51
1 review
0 helpful votes
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October 26th, 2024
Verified purchase

Excellent service and products. Will always use your platform

Reason I chose this business:

Great service

Thumbnail of user georgel1633
1 review
0 helpful votes
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October 22nd, 2024
Verified purchase

Good selection.

I gave 4 stars because the Site may have forgotten my Account.

Reason I chose this business:

I have a Gift Certificate.

Thumbnail of user craigt582
1 review
0 helpful votes
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October 21st, 2024
Verified purchase

Great customer service! Prices seemed reasonable and delivery time is relatively quick.

Reason I chose this business:

Prices seemed reasonable.

Thumbnail of user kevina2133
1 review
0 helpful votes
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October 21st, 2024
Verified purchase

Have bought from Tire Rack before. Good experience. Thank you!

Reason I chose this business:

Previous user.

Thumbnail of user jamesk5291
1 review
0 helpful votes
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October 30th, 2024
Verified purchase

Ordered tires, delivery was later than initially expected.

Reason I chose this business:

Ordered pror

Thumbnail of user tomc2486
1 review
0 helpful votes
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October 25th, 2024
Verified purchase

Tire Rack has delivered previously, and that's why I'm ordering again.

Reason I chose this business:

Positive experiences.

Thumbnail of user stevenm3744
1 review
0 helpful votes
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October 25th, 2024
Verified purchase

Very user friendly site, easy to navigate. Clear pricing and deals!

Thumbnail of user stephenm3431
1 review
0 helpful votes
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October 24th, 2024
Verified purchase

We shall see how tirerack handles the transaction. I'm skeptical!

Thumbnail of user jeremiaha81
1 review
0 helpful votes
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October 21st, 2024
Verified purchase

Very easy, good selection, pod prices, was extremely simple and quick

Thumbnail of user howardm505
1 review
0 helpful votes
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October 25th, 2024
Verified purchase

Good experience with tire rack I have ordered from the two times now

Thumbnail of user jenniferl3856
1 review
0 helpful votes
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October 21st, 2024
Verified purchase

Ok. A way to make sure/verify these are the correct pads would be nice

Reason I chose this business:

Just because

Thumbnail of user sarahw2661
1 review
0 helpful votes
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October 25th, 2024
Verified purchase

Easily navigated tire availability is acceptable. Thank you

Reason I chose this business:

Convenience

Thumbnail of user victoriaa1217
1 review
0 helpful votes
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October 30th, 2024
Verified purchase

Order tires and parts in past for multiple vehicles good value.

Thumbnail of user carstens21
1 review
0 helpful votes
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October 27th, 2024
Verified purchase

Easy to order - free shipping - good selection - pricing is fair.

Reason I chose this business:

Easy to order - free shipping

Thumbnail of user corneliusg34
1 review
0 helpful votes
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October 21st, 2024
Verified purchase

Tirerack is great. Installers are a mixed bag. Would use again.

Thumbnail of user patrickm3760
1 review
0 helpful votes
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October 30th, 2024
Verified purchase

It would be beneficial for me as a customer if you had phone sales on sundays

Reason I chose this business:

Price, availability

Thumbnail of user lorenzow82
1 review
0 helpful votes
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October 21st, 2024
Verified purchase

Never had a problem with this location I've been buying from here for years

Reason I chose this business:

I buy all my tires from here

Thumbnail of user frederickg220
1 review
0 helpful votes
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October 24th, 2024
Verified purchase

Simple Process. Easy to shop. Great prices. Quick delivery

Thumbnail of user henryt594
1 review
0 helpful votes
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October 26th, 2024
Verified purchase

Easy ordering &check out four tire needed for my car also i did save some bucks

Reason I chose this business:

Return customer

Thumbnail of user donalds2644
1 review
0 helpful votes
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October 27th, 2024
Verified purchase

You make it easy to compare and pick the best tire for your condition

Thumbnail of user jamesn2946
1 review
0 helpful votes
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October 29th, 2024
Verified purchase

Just a little hard to order tires without vehicle info. Thank you

Reason I chose this business:

It’s where I found the right size

Thumbnail of user antoniom868
1 review
0 helpful votes
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October 28th, 2024
Verified purchase

Pretty good service. I ordered several times from tire rack

Reason I chose this business:

Always use.

Thumbnail of user antonioh229
2 reviews
0 helpful votes
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September 19th, 2024
Verified purchase

Great price. Not so easy finding closeout deals on the site.

Value
Shipping
Quality
Thumbnail of user edwardm2199
1 review
0 helpful votes
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September 14th, 2024
Verified purchase

I always buy tires from Tire Rack, you team and website is great.

Reason I chose this business:

Prices and easy to use plus the best comparison system

Value
Shipping
Quality

Sitejabber for Business

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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.

Company Representative

Thumbnail of user timj140
Tjoines
Typically responds within 2 days

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