• Tire Rack

2024 SITEJABBER AWARD

Tire Rack

Ratings On Other Platforms

Trustpilot
4.8 / 5
ResellerRatings
4.8 / 5
Better Business Bureau
4.8 / 5

Overview

Tire Rack has a rating of 4.9 stars from 29,437 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Tire Rack most frequently mention fast delivery, customer service, and next day. Tire Rack ranks 1st among Tires sites.

  • Service
    2904
  • Value
    25659
  • Shipping
    25621
  • Quality
    26196

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 97.1%
Positive
1,981
Neutral
32
Negative
27

Instant Feedback

458,724 reviews

77
See all photos
How would you rate Tire Rack?
Top Positive Review

“Benchmark”

Don D.
10/21/24

I tried tire rack around 2016. Haven't looked back. Confidence is knowing that, when a sudden downpour hits you in the highway exit. (And, you are a "spirited" driver who enjoys turns) Tirerack.com suggested a tire with a wet tread pattern. (And gave video tests & customer feedback for additional input) Or, when you move back to the mountains, and it's snowing. And, Tirerack.com recommended an all season tire with outstanding winter characteristics, before the move. You're going to make it, to the top. Tires & that little moving contact patch, can make big performance & safety differences. Tirerack.com has never steered me toward something more expensive. And, they will answer ever question you have. Without, being salesmen. Though, they are internet based. They have an old school, look you in the eye, and shake your hand kind of feel. They are more than ok with, earning your trust.

Top Critical Review

“Perelli scorpion active weather tires are very loud”

John P.
9/25/24

The Perelli scorpion, active weather tires have a very loud drone when driving at high speed. I read all the reviews and everyone said that they were quiet, but unfortunately they are not. I do not like to tire at all. I cannot return them because I've already put them on the car so I will be purchasing another set of tires from the dealer and taking these off.

Reviews (29,437)

Rating

Timeframe

Other

Reviews that mention popular keywords

tire rack (29118) customer service (5962) web site (4169) shopping experience (3935) delivery time (615)
Thumbnail of user jakev106
1 review
0 helpful votes
  • Send Message
October 26th, 2024
Verified purchase

Great, timely delivery and best pricing on tires. Easy choice when it comes to tires.

Thumbnail of user jerryj837
1 review
0 helpful votes
  • Send Message
October 21st, 2024
Verified purchase

Fast & easy
Product reviews are good to have. Also the product evaluation ratings help

Reason I chose this business:

Because I have used Tire Rack before.

Value
Shipping
Quality
Thumbnail of user derekc206
1 review
0 helpful votes
  • Send Message
October 21st, 2024
Verified purchase
• Updated review

I love what Tire Rack has to offer if you know how to select tires.

Reason I chose this business:

Replacement of a new tire that unfortunately failed

I was able to compare various tires
August 19th, 2024
Verified site experience
• Previous review
Reason I chose this business:

I needed to purchase tires for my daughter's car

Always great dealing with Tire Rack
December 24th, 2020
Verified site experience
• Previous review
Reason I chose this business:

Excellent service

Thumbnail of user johnw8689
1 review
0 helpful votes
  • Send Message
October 6th, 2024
Verified purchase

Very easy to do. Good service. Will do it again when I need new tires

Reason I chose this business:

Could review many manufacteres

Value
Shipping
Quality
Thumbnail of user jamest4044
1 review
0 helpful votes
  • Send Message
July 15th, 2024
Verified purchase

So far my experience was good and smooth. I'm of the older generation so I can get easily confused, but I was able to navigate and get what I was looking for.

Reason I chose this business:

Convienience and ease of getting rims and tires together.

Value
Shipping
Quality
Thumbnail of user dionnem84
1 review
0 helpful votes
  • Send Message
October 27th, 2024
Verified purchase

My Dad introduced me to this website years ago and I still use it! The site is easy to use.

Reason I chose this business:

Fast delivery and fair prices

Thumbnail of user ryanc1971
1 review
0 helpful votes
  • Send Message
October 23rd, 2024
Verified purchase

Shipping on time every time good prices can't beat that I'm a big fan

Thumbnail of user christopherj1323
1 review
0 helpful votes
  • Send Message
October 21st, 2024
Verified purchase

The product was late to the facility. That's why I am shipping it home.

Thumbnail of user fredricka43
1 review
0 helpful votes
  • Send Message
October 21st, 2024
Verified purchase

So far so good need more variety of installers the ones left are expensive

Thumbnail of user amandah2636
1 review
0 helpful votes
  • Send Message
June 23rd, 2024
Verified purchase

Transaction is fine so far, but I am sure the 6mo interest free will be a problem like the last set i bought a few months ago. It's still not corrected, and I got charged interest that was never refunded. Kerry was helpful, but not enough to save me from the hassle and the expense.

Reason I chose this business:

Prices, shipping to my dealership.

Value
Shipping
Quality
Thumbnail of user tristanl99
1 review
0 helpful votes
  • Send Message
October 29th, 2024
Verified purchase

Great experience, easy sight to navigate, great prices and good mixer of companies

Thumbnail of user keithb2374
1 review
0 helpful votes
  • Send Message
October 29th, 2024
Verified purchase

Good, priced well. I usually check Tire Rack when making a tire purchase

Reason I chose this business:

Price, free shipping

Thumbnail of user franklinj103
1 review
0 helpful votes
  • Send Message
October 21st, 2024
Verified purchase

Options were limited but the agent shared concerns while providing the best option.

Reason I chose this business:

Previously used them

Thumbnail of user wendya616
1 review
0 helpful votes
  • Send Message
October 23rd, 2024
Verified purchase

Good, trying a different tire as we had a blow out yesterday on the NYS thruway with the last tires we got from Tirerack.

Reason I chose this business:

Convenience and price

Thumbnail of user maryoryl
1 review
0 helpful votes
  • Send Message
October 21st, 2024
Verified purchase

Good service always and good quality products I love it thank you

Reason I chose this business:

Good service

Thumbnail of user ericr2035
1 review
0 helpful votes
  • Send Message
October 24th, 2024
Verified purchase

Good products and price. Website text and web parts are too large

Reason I chose this business:

Price. Warranty

Thumbnail of user simok3
1 review
0 helpful votes
  • Send Message
October 24th, 2024
Verified purchase

Pain to checkout, way to many options and offers, allot of literature just to buy some tires

Reason I chose this business:

Got the tires I was looking for

Thumbnail of user lancer217
1 review
0 helpful votes
  • Send Message
October 21st, 2024
Verified purchase

I chose tire rack,because when I did my research nobody came close to you guys thank you

Reason I chose this business:

You guys are the best period.

Thumbnail of user markm6826
1 review
0 helpful votes
  • Send Message
October 21st, 2024
Verified purchase

Excellent prices and selection. Ease of web site
And quick service

Thumbnail of user jasonk1776
1 review
0 helpful votes
  • Send Message
October 29th, 2024
Verified purchase
• Updated review

They got the install completed quickly, plus they were pleasant!

Reason I chose this business:

Previous experiences brought me back

It even more thrilling than expected
November 21st, 2023
Verified site experience
• Previous review
Reason I chose this business:

Past experience

Thumbnail of user shamsb
1 review
0 helpful votes
  • Send Message
October 22nd, 2024
Verified purchase

Good quality and good service and accurate info on your website

Reason I chose this business:

I ordered before

Thumbnail of user craigt582
1 review
0 helpful votes
  • Send Message
October 21st, 2024
Verified purchase

Great customer service! Prices seemed reasonable and delivery time is relatively quick.

Reason I chose this business:

Prices seemed reasonable.

Thumbnail of user alanf798
1 review
0 helpful votes
  • Send Message
October 21st, 2024
Verified purchase

Had my first road hazard claim this year. I thought the process went smoothly. Thanks, AL

Reason I chose this business:

Price and Service.

Thumbnail of user kevina2133
1 review
0 helpful votes
  • Send Message
October 21st, 2024
Verified purchase

Have bought from Tire Rack before. Good experience. Thank you!

Reason I chose this business:

Previous user.

Thumbnail of user jeremiaha81
1 review
0 helpful votes
  • Send Message
October 21st, 2024
Verified purchase

Very easy, good selection, pod prices, was extremely simple and quick

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.

Company Representative

Thumbnail of user timj140
Tjoines
Typically responds within 2 days

How do I know I can trust these reviews about Tire Rack?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about Tire Rack?