Tire Rack has a rating of 4.9 stars from 29,437 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Tire Rack most frequently mention fast delivery, customer service, and next day. Tire Rack ranks 1st among Tires sites.
I tried tire rack around 2016. Haven't looked back. Confidence is knowing that, when a sudden downpour hits you in the highway exit. (And, you are a "spirited" driver who enjoys turns) Tirerack.com suggested a tire with a wet tread pattern. (And gave video tests & customer feedback for additional input) Or, when you move back to the mountains, and it's snowing. And, Tirerack.com recommended an all season tire with outstanding winter characteristics, before the move. You're going to make it, to the top. Tires & that little moving contact patch, can make big performance & safety differences. Tirerack.com has never steered me toward something more expensive. And, they will answer ever question you have. Without, being salesmen. Though, they are internet based. They have an old school, look you in the eye, and shake your hand kind of feel. They are more than ok with, earning your trust.
The Perelli scorpion, active weather tires have a very loud drone when driving at high speed. I read all the reviews and everyone said that they were quiet, but unfortunately they are not. I do not like to tire at all. I cannot return them because I've already put them on the car so I will be purchasing another set of tires from the dealer and taking these off.
Your software is not quite smooth in that the "place order" button is not at the bottom of the payment page. I had to scroll back up to the top of the page to find out how to do the final step. I hope that you did not have PayPal bill me twice for this order, as I had to run through the order twice. I only desire ONE set of four tires. Later: looks like all is well. My cart now has zero items. Thank You Oh no! Now when I press "SUBMIT" it says please agree to check box, but I scroll all the way up or down and find no check box! This is difficult. I asked George to keep my chat window open, so I will reconnect with him.
Tire Rack's on;ine ordering tools are easy and effcient.
Service through Discount Tire was frustrating and their attention to detail was lacking. Set my appointment on-line, as directed but the whole process took over an hour to get into the service bay. Diver's side of car had to be cleaned, then ultimately brought back for leaks and re-work.
Because they are owned by Discount Tire a brand I trust.
I ordered wheels recently, didn't add tires because i figured I'd get those in person. 2 companies couldn't find anything I was looking for in a 17 inch rims. I was told no one made such tires. Not 5 minutes on the phone with customer care which thankfully are real people, gave me a proper tire size and a bunch of options I was looking for. These people are great 👍
My cousin uses the site a lot
Nate in customer service found the rims that fit my car perfectly. I knew what tires I wanted, Tire Rack mounted and balanced them - and I received them not only quickly but in perfect condition. Excellent packing job, which is normally the weak link. They make most other companies look bad..
Repeat customer, you are the first place I check - usually the only place I need to visit...
It's been a minute since I bought, so I checked a few other places but seems like I didn't need to bother, as ya'll had the best deal. I like that you install the sensors and balance them, allowing me to install in my garage and know I'm set.
Best price, free shipping, confidence I'm buying the right package for my vehicle.
Tire Rack always delivers. This is my second purchase and the shopping experience couldn't be easier. From searching to comparing to shipping, all the options are there at very competitive prices. I will continue to come back for all my car needs!
Previous experience.
From website use, to comparison, selection and transaction processing it all worked out super smooth. The price was great but then the delivery speed was even better!
Because of their reputation, good prices and wide range of options.
Because they were the OEM option which I had a great experience with.
Here Locally a lot times it is slim pickings to what is readily available, Also prices tend to be inflated some. I will usually default to getting wheels from tire rack for new vehicles personally and for work. I like to have summer and winter wheels.
New wheels for a couple new work trucks
I always buy my tires and wheels from tire rack. Awesome shopping experience, excellent service, great quality. My old Mercedes is really picky on the wheel balance, especially on aftermarket wheels. When wheels are balanced by Tire Rack or Discount Tire, I have no issues at all. Awesome business tandem!
I blew a tire, from a set recently purchased from Tire Rack. I am so happy they still have the brand/model and size in stock
No problems ordering and having them shipped to an installer. However, one of the tires was damaged with the bead broken. Called Tirerack and they asked for a pic, sent it to them and the replacement arrived the next day. Nice! I would recommend and buy from them again.
Had the product I wanted
I was charged incorrect sales tax on my order and was swiftly corrected. Also received a phone call to verify my purchase and fitment for my vehicle. That extra step was appreciated. I later learned that heat cycling these tires is highly recommended and that is a service they provide for a fee. I wish I would have know this prior and would have opted for that service because there are few tire stores where i will get them mounted that offer this.
Professional and courteous.
I always bought my tires from Discount Tire Direct, now merged.
Was looking for a high performance tire as an upgrade to OE.
Please reach out to me to correct. I was charged incorrect sales tax on my order.
Had tires I was looking for.
Easy to order online, customer service was helpful and delivered fairly quickly. The independent tires installation was done pretty smoothly, and online quoted price via S2 Dynamics was accurate. Pat from S2 was honest and easy to work with, will definitely return for future car services besides tires balancing.
Best price and easy to shopped.
Recommended by Mercedes.
Best price and easy to shopped.
Search tool to figure out what tires I need was awesome, and so was being able to compare different tires side by side. I hate car related purchases and want to spend as little time on them as possible, so I really appreciated how easy they make this. Thanks!
I've ordered from Tire Rack before and it really like the company.
Ordering my tires through Tirerack using Affirm is so easy. Just pick tires, sign up with Affirm, choose an installation date, list the information needed to complete the order to pay, wait for the installation date have some coffee then drive home with your new tires.
Price & quality, and ease.
The buying experience was extremely easy, and the financing was very easy & quick.
I Bought a set of snow tires and from shipping a nail from a pallet poked a tiny hole in the sidewall of the tire. I called tirerack customer service and they shipped a new tire out right away no questions asked also the replacement tire showed up the next day very impressed and happy doing business with tirerack
Great deals and excellent customer service!
Good. I'm always ordering non OE tire sizes and the last order I placed I got a call checking to make sure I was ordering the right tire - this is appreciated.
The website can be difficult when searching for non-stick tire sizes though
Cross shopping with Americas tire/discount, Costco, and local tire shops. Chose tire rack for prices + available brands and sizes, and ease of use.
I've been a Tire Rack customer for decades, but this was the first time I did it all online. With multiple addresses, installation options, new installation options, etc.… I pushed the website to its limits with the back and forward buttons on the browser, and Only had to close the window and re-open once to get it all done!
No one else had tires in stock
In the past I got exactly what I need in a timely manner. The quality of the tires and wheels (when I ordered them was excellent. So was delivery. I will continue to do business with for that very reason.
The only on-line automotive tire and wheel facility I will do business with.
Called customer service on a Saturday morning and got the most pleasant and knowledgeable lady on the phone. She confirmed that my issue was covered under the insurance and sent me detailed, easy to follow instructions to get authorization to replace the tire. 15 minutes and I had a new tire on the way to the installer. Best customer service I have had in any venue in the last year. Well done!
Tire failure and replacement
Reasonable price on in stock tires for my Nova but the shipping was a bad experience. Promised next day delivery especially since they were 1 state away but took 2 days for delivery. The tracking was non existent. No update other than the tires were shipped. No notification on why shipping was delayed. The tracking system was terribly flawed.
Only shop that had it in stock
As a repeat customer it is handy that my vehicle was saved. Once again the brand / size I desired was available. I'll complain slightly about the price, though, I know that is NOT entirely Tire Rack's fault.
I am a repeat customer a number of times over and am always pleased with the service and product.
Happy to say I found the size and brand I was looking for immediately. THANKS!
All my previous interactions with Tire Rack have been excellent. I trust this one will be the same!
Customer service will call or email you if your specs are not correct just to make sure your purchase was correct( for those who do not modify their car) to make sure you didn't make a mistake. I appreciated that the most.
Generally the same price but simple to order
I've always been very pleased with Tirerack. They have reviews which have been very helpful with making a decision versus going to a tire company and they just push what they have in stock. Must be forth or fifth purchase from TR.
Previous customer and price
Some of the codes are not straightforward would be nice if it just reported the values the codes represent rather than having a code. The tires ended up being louder than I expected but are still good. Also tire have a more rugged look than I expected, but hey I'm not a designer.
Price, variety of tires available and ability to compare and see individual line items for each performance rating. Free delivery and delivery speed was amazing. Also love that I can see the tires for my vehicle. All the other places had to order my tires anyway!
Price, sound, wet stopping distance, mileage and well known producer name.
Some of the codes are not straightforward would be nice if it just reported the values the codes represent rather than having a code.
Price, variety of tires available and ability to compare and see individual line items for each performance rating.
The tires on my used Bronco had an obtrusive tread noise, so even though they had life left in them I wanted to find the quietest all terrain tire I could. Tire Rack's rating system was invaluable because it's based on real-world experience for hundreds of customers who are rating the exact tire that you're considering. On top of that, the ease of getting advice was surprising and refreshing.
Knowledgeable staff (Gill) and price
Great website, reviews are helpful in making decisions. The convenience getting what you want and scheduling appointment with Discount Tires for installation was great. I was surprised however that Discount Tires employ tried to upsell me on a road hazard Protection when it was already included on the tires from Tire Rack.
Used before and experience was great
At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.