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TirebuyerReviews 475

4.5

From the business

Tirebuyer will help you find the right tires for your vehicle in just a few minutes at a great price. You can choose to have your new tires delivered to your doorstep or a nearby installer of your choice. We have a nationwide network of 18,000 trusted mobile and in-store installation partners, all pre-qualified by our team. Your tires will be delivered fast and free to one of these tire shops – in some cases the same day you order!


tirebuyer.com
Huntersville, NC
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Tirebuyer Reviews Summary

Tirebuyer has a rating of 4.5 stars from 475 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Tirebuyer most frequently mention next day, fast delivery and good price. Tirebuyer ranks 6th among Tires sites.

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2,348 reviews
Washington
1 review
0 helpful votes
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Fast & Free shipping right to your local installers. Quick and no sales hassle process. Click & Buy.

Date of experience: August 24, 2017
Arkansas
1 review
0 helpful votes
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Reviews seem to be 50/50 for this site so naturally I was a little skeptical ordering from them. They were nearly $30 cheaper per tire (5 tires, each $275) so I decided I'd give them a shot. They list all the installers near you and their price to install so I got to pick who the tires were sent to. I called a few local companies to see what they could order/install the same tires for. Long story short, I saved over $400 going through these guys. Maybe I was one of the lucky ones who got their order right? The right tires came in, delivered quickly, and the install price was correct that was listed on the site. I also dealt with customer service, (5 stars to them) not sure why so many negative reviews against them. My email I received after purchase had a place for a tracking number but the number wasn't there. So I emailed them asking what it was. I received an automated email immediately stating I would be contacted within two business days... Well, I was emailed less than 10 minutes later with the tracking number and they also went out of their way to go ahead and look up the estimated arrival day/time of the tires and added that to the email as well.

Flawless transaction, I recommend at least trying them out once regardless of the reviews. Like I said, maybe I got lucky? But I'll definitely be going through them again. I couldn't find anybody online or local that could even come close on price!

Date of experience: August 10, 2017
Judith B. — Tirebuyer Rep
over a year old

Thank you for your kind words. We do thousands of transactions a month with a 99=% on time delivery and an A+ rating from the BBB. I am glad everything worked out for you and we look forward to serving you again.

New Jersey
2 reviews
2 helpful votes
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I bought I tire from there and one day I was driving with my children in the car. I parked in front of my house and got out the car. I hear hissing coming from my tire. I looked where the hissing was coming from and it was a piece of an object coming out my tire on the side of the rim. I called tire buyer and not only was the representative talked yo me badly I asked to speak to a manger and he hung up on me. I called back at this point in I little tick off so I finally spoke to a manager and when I told him how HIS representative was talking to me he proceeds to read what the rep. Said I said which was totally false. I was told to send the tire back attached with paper work. (Receipts). To some it up this is the WORSE business I have ever ordered something online. They don't stand by they warranty; they need to RETRAIN all of they staff on how to talk to customers I wish they had a ZERO rate. I can't see how they still in business. I wouldn't refer the to save my life they business is NOT a business it's a joke. They can keep that money for the tire cause in the future I don't see it lasting.

Date of experience: June 8, 2017
Michigan
11 reviews
6 helpful votes
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Tire Sale
December 4, 2016

I bought a set of tires for my roto-tiller; and they work great. The sale was great, and the timely service was excellent. I would definately buy from them again, and would refer them to other buyers as well. (i want to thank the salesman that replyed back to my question about the tires as well) Thank you tire buyer!

Date of experience: December 3, 2016
Alabama
1 review
2 helpful votes
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WARNING - THIS COMPANY HAS A LONG HISTORY OF SENDING YOU THE WRONG SIZE OR DEFECTIVE TIRES AND THEN WHEN YOU CONTACT THEM TO RETURN THEM THEY WONT SEND PAPER WORK FOR EXCHANGE OR REFUND. PUSH YOU PAST THE 30 DAY RETURN PERIOD AND REFUSE TO WORK WITH YOU! RIP OFF COMPANY THEY ARE SCAMMERS AND HAVE TONS OF BBB COMPLAINTS! BEWARE DO NOT BUY FROM THEM

Date of experience: September 16, 2016
Judith B. — Tirebuyer Rep
over a year old

Hello, we have an A+ rating with the BBB. I am sorry you had issues with your order.

Massachusetts
1 review
0 helpful votes
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No INFO about LACK OF POSSIBILITY OF WARRANTY. I had a nail in the side of the tire and it was destroyed. NO WARRANTY. FULL LOSS.

Date of experience: September 7, 2016
Washington
1 review
2 helpful votes
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After selecting the tires the work begins. Tires were going to be delivered in 5days. Checked tracking number each day and nothing was shipped. Called them on the 5day and the service person said he had never seen this before but would get them shipped from a different warehouse. So about 2 weeks after ordering the tires arrive at the tire shop. My father takes the truck down and has the tire installed then calls me saying that they charge him $104 not the $68quote on Tirebuyer. TireBuyer says you had the lifetime balance put on not the standard. Do you think they asked which mounting you want? Just a pain thru the whole process, go somewhere else. Buy from a one stop shop and save yourself a headache of dealing with these people.

Date of experience: August 30, 2016
Texas
1 review
2 helpful votes
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Never again
October 19, 2015

"Bought 4 new tires from them in July... less than 2400 miles on them and one shreds completely! Keep in mind i do constant tire pressure checks on my vechile. Instead of doing the right thing and replacing the tire as a defect... IT IS MY FAULT AND I HAVE TO PAY FULL PRICE FOR A BRAND NEW TIRE AGAIN... NEVER AGAIN WILL I USE THIS COMPANY... I THINK THEY R THE PERFECT SCAM ARTIST AND OUT TO MAKE FAST CASH... SHAME ON YALL! WILL SALE THE OTHER 3 TIRES I PURCHASED FROM YALL AND FIND A LOCAL TIRE COMPANY THAT WILL STAnD BY THEIR PRODUCT"

Date of experience: October 19, 2015