• TIJN

TIJN

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Overview

TIJN has a rating of 2.09 stars from 11 reviews, indicating that most customers are generally dissatisfied with their purchases. TIJN ranks 114th among Sunglasses sites.

  • Service
    7
  • Value
    7
  • Shipping
    7
  • Returns
    7
  • Quality
    6
14
See all photos
How would you rate TIJN?
Top Positive Review

“Tijn Prescription Glasses”

Nicky J.
7/5/22

The website had a lot of cute glasses to choose from! I ordered these cute hexagon glasses that took a month to arrive which was a little disappointing but It was worth the wait! I received a lot of compliments from others when wearing the glasses.

Top Critical Review

“The worst.”

Susana L.
1/28/22

Bought a pair of glasses that arrived damaged and unwearable. Tried to contact the brand by email (got an automatic reply telling me to not spam them with emails or else they wouldn't take care of my issue) and tried talking to them via chat, in their website. Got NO real answer whatsoever. Buying from them or throwing my money out the window would have been the same thing.

Reviews (11)

Rating

Timeframe

Other

Thumbnail of user susanal51
1 review
1 helpful vote
January 28th, 2022

Bought a pair of glasses that arrived damaged and unwearable. Tried to contact the brand by email (got an automatic reply telling me to not spam them with emails or else they wouldn't take care of my issue) and tried talking to them via chat, in their website. Got NO real answer whatsoever. Buying from them or throwing my money out the window would have been the same thing.

Tip for consumers:
Don't. Just don't.
Try Amazon or Dr. Franklin for better quality and customer service!

Products used:
None. All came damaged (glasses and case).

Service
Value
Shipping
Returns
Quality
Thumbnail of user yasminb32
60 reviews
27 helpful votes
September 3rd, 2021
Verified purchase

I recently bought a pair of 'Saskia' sunglasses from TIJN.
My overall thoughts:
- Good variety of products
- OK quality
- Slow delivery
Watch the video for a more in-depth review!

Thumbnail of user brennans21
1 review
0 helpful votes
March 2nd, 2023
Verified purchase

I really liked the glasses that came to me, but the earpieces were way too large/long. They do not cover return shipping, and it would have been $163 to send back (the glasses were $110). That is a HUGE red flag to me, so make sure you are VERY accurate on your measurements and triple check everything, or else you will be out >$270.

Tip for consumers:
Honestly do not recommend. The return policy is too scammy, will end up paying double the actual cost of the glasses if you don't like them.

Service
Value
Shipping
Returns
Quality
Thumbnail of user elyses10
2 reviews
1 helpful vote
January 18th, 2023
Verified purchase

I can't review their eyeglasses, because I never received them. I can review their "Customer service" between Twitter, instagram, email, and chatting through their website I sent over twenty communications over the course of a week after being notified my glasses were stuck in customs. I sent them what was required. They asked for my SSN and said they were dealing with it, then I received the notification it was being shipped back to China. When I reached out after being told they were going back, I get a bot answer saying if I didn't provide documents to customs, I don't get my items. Don't trust them. Don't waste your money. SCAM

Tip for consumers:
Don't use TIJN

Products used:
None

Service
Value
Shipping
Returns
Thumbnail of user morganj123
1 review
0 helpful votes
May 6th, 2022

The glasses I have from TIJN are very cute and it is a shame I have had an overall bad experience with them. BUT they are the worst quality of glasses I have ever had. I have been wearing glasses for 20 years and have never had a problem like this. They are very poor quality and the material gave me contact dermatitis on my ears. When I reached out to TIJN customer service, they were not empathetic, helpful or proactive. They offered a 10% discount… which I think it terrible. I do not think it is a surprise that they don't allow reviews on their website.

Products used:
Glasses

Service
Value
Shipping
Returns
Quality
Thumbnail of user hoodede
72 reviews
27 helpful votes
July 4th, 2021

TIJN has really cute and affordable glasses! Their frames are very lightweight and have great quality - all their glasses are very aesthetic. Packaging is really cute, would definitely recommend you purchase from them!

Thumbnail of user nickyj11
1 review
0 helpful votes
July 5th, 2022
Verified purchase

The website had a lot of cute glasses to choose from! I ordered these cute hexagon glasses that took a month to arrive which was a little disappointing but It was worth the wait! I received a lot of compliments from others when wearing the glasses.

Service
Value
Shipping
Returns
Quality
Thumbnail of user michelec781
1 review
0 helpful votes
December 16th, 2022

Firstly, the glasses are ugly. Good photography with ads, but glasses are horrible. Poor quality. With me they got the prescription wrong, and wouldn't issue refund, even though at their request, I sent the glasses back at my expense. Do not use. Complete scam.

Tip for consumers:
Under no circumstances use this company. Go with Clearly, they're great.

Products used:
Glasses. Don't have them anymore, had to send them back

Service
Value
Shipping
Returns
Quality
Thumbnail of user kayx13
2 reviews
1 helpful vote
August 8th, 2022
Verified purchase

I've been meaning to write a review on this for awhile, but I forgot all about these glasses until I found them again abandoned in my car. I love the frames that I bought from this site, and everything was going well with my new glasses until I tried to clean them one day. Literally the first time I tried to clean it without my microfiber because I didn't have it one me, the lens scratched immediately (and it was with just my t-shirt). Obviously, using the microfiber is the best way, but a t-shirt scratched the lens that easily? I was very very disappointed. It literally scratched so bad that when I wear them it's just foggy. Really awful, so needless to say, I won't be buying here again.

Products used:
Prescription Glasses

Thumbnail of user chandlerm32
1 review
0 helpful votes
January 27th, 2022

I ordered a pair of cute gold glasses. After a month and a half of waiting, they finally arrived. However, the glasses were silver and not gold. I don't want silver and I didn't want to wait another 30+ days for a new pair of glasses. At first when I messaged the customer service email, they were friendly. But as I began to ask to return the glasses for a full refund, they became rude. I sent in a picture and they told me the color was in fact gold and not silver. This was entirely false. They refused to be helpful and take the glasses back. I do not understand why they are acting like this. All I want is to give them the glasses back and be refunded. It is within the 30 day period and it is not my fault they sent the wrong color. DO NOT buy from here.

Service
Value
Shipping
Returns
Quality
Thumbnail of user polinam5
3 reviews
2 helpful votes
November 11th, 2019

The first pair came too big, and broke too fast, had to order again and the second pair is ok. They sell fast.

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2.1
11 reviews
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