We're the original no-fee ticket site that guarantees the best prices on tickets to live events.
TickPick generally enjoys a positive reputation among customers, particularly for its competitive pricing, user-friendly app, and transparent, no-hidden-fee policy. Many users appreciate the smooth purchasing process and timely ticket delivery, contributing to overall satisfaction. However, concerns arise regarding customer service, particularly in cases of ticket transfers and cancellations, where some customers experienced frustration due to delays and insufficient support. While many expressed willingness to use the platform again, enhancing communication and support during critical transactions could further improve the customer experience and address recurring issues.
This summary is generated by AI, based on text from customer reviews
Not even a Magic or Kings fan but love sports. And it was my wife's 1st NBA game. Had great seats and our 2nd time at Amway/Kia Center (Jo Koy in Dec 2023).
I had the app on my phone for Seat Geek. My friend and I were planing on going down to watch the hockey game between the San Jose Sharks and the Chicago Blackhawks. I'm a big Blackhawks fan, and haven't been to a hockey game in awhile. But the experience with Seat Geek, some how turned to Ticket Master. I couldn't navigate, when they sent a code to my phone, when it was sending it to my email. I needed 2 tickets, and there was a fee added to each ticket that I was buying. But that wasn't the problem. My friend found TickPick on his Apple phone, so I downloaded the app, and found some tickets for the March 23rd game., plus saving some money. My friend and I were able to attend the game. Thank you. Robert
We decided to go see VGK at the last minute. Was able to get in for $100/ea at the last minute. Tickets came over quick. Was super simple. Could not be happier with the experience.
Great seats, no fees and simple process! Will definitely use this site whenever possible. Wish I had found it sooner!
No issues. All went we'll. Good experience. Will buy from you again.
Never made it into the venue. The tickets didn't work. Wasted my day and night and had to go home
Awesome Concert from start to finish. All three Groups really did a outstanding job. I walked away just saying " WOW that was Great".
The tickets arrived quickly and were easy to access after purchase.
I quickly downloaded to my Apple Wallet for the event shortly after purchase.
The seats where perfect and I look forward to using the service again
The app makes picking seats easy. All in pricing works well. Great delivery and communication.
When we decided to go to a March Madness game on the "day of," my son suggested we use the app. We're glad we did. It was easy to use-easy to see locations of seats, to retrieve tickets, etc.
Excellent experience - easy ticket buying process, great seats to a fabulous show.
It was a great first time experience buying tickets through TickPick. Thank you.
Decided to buy tickets at 6:45pm before an 8pm start time (NY Rangers game). Amazing seats, got the transfer instantly. My boyfriend was skeptical as he had not heard of the site, and is now telling me "we should check TickPick before all the games." Perfect experience!
Absolutely amazing seats were great I had no problem downloading my tickets or entering the event what so ever Tickpick is my goto from now on
Tickets for our event were greatly priced and we didn't have to worry about added fees in the budget which is a huge win. We received our tickets promptly from the seller and had no issues with that process. Will absolutely use TickPick again.
I really loved almost everything! The only issue I had was that there was a little mix up with the seller giving me the tickets, and I got a little nervous, but other than that everything was so good! The price was amazing, I could add it to my wallet, and I got a great view! I plan on buying Kane Brown and Zach Bryan tickets really soon!
Not bad seats for the price I don't think I wish they would have month old events there to be able to find where we where we were going
The best concert I've ever been to! Awesome venue as well!
I ordered NCAA First/Second Round tickets in mid February. I received the tickets immediately and I saved $75-150/per ticket over other sites for comparable tickets.
Seats were amazing!
Answer: Hi there, Great question! So as a secondary marketplace where sellers are listing their tickets for sale, the tickets are typically sent electronically via a primary platform such as Ticketmaster, AXS, Account Managers, or SeatGeek (just to provide a few examples). Of course, this is dependent on the venue/event organizer.
Answer: Yes, you would want to list your tickets for a delivery date (In-Hand date) which would directly reflect the day the tickets are available for transferring, listed on Ticketmaster.
Answer: Yes, you would want to list your tickets for a delivery date (In-Hand date) which would directly reflect the day the tickets are available for transferring, listed on Ticketmaster.
Answer: Hi there, You are free to list your tickets on as many platforms as you wish. Please keep in mind, if your listing sells on TickPick you are locked into fulfilling the order. If your listing sells on another platform, you will need to remove the listing from TickPick ASAP to avoid it selling there as well. If they sell on TicketMaster and you do not remove your listing, and then the listing sells on TickPick you will be held responsible to provide tickets to fill the order as well. You will need to monitor your listings/sales very closely to ensure you do not end up with what is called a double-sale.
Answer: Thanks for reaching out! The delivery of the tickets depends on the venue and if there are any delivery delays. We guarantee they will arrive in ample time, 24 hours prior to the event being the latest. Once your order is confirmed, you will get an email with the expected delivery date.
Answer: Hi there, Account surrender means the seller has setup an account that houses the tickets, they would then provide you with the login credentials and you would need to login to the account to view and access the tickets using the login credentials from the seller. It is a valid and safe form of delivery and only used when the event organizer has turned transfers off for that particular event. All sales are backed by our Buyer Trust Guarantee so even with Account Surrender orders, your order is safe and protected by our guidelines.
Answer: Yes, all of our orders have a buyer trust guarantee. If you have any issues with the validity of tickets on your order, you can contact our customer support and we will work with your seller to ensure you have valid tickets for entry at no additional cost to you.
Answer: Hi there, I apologize for the delayed response from our team. Sometimes, if your delivery date isn't until 24/48 hours before the event takes place would be because the tickets are being held and not transferable yet by the venue itself. It is very common for the venues to hold a delay on releasing barcodes to prevent fraudulent tickets from hitting the marketplaces. This is an added security measure out of our control. One of the many reasons you can rest assured with our Buyer Trust Guarantee! We have a dedicated fulfillment team monitoring all orders as they get closer to their "In-hand" date and we will offer replacements whenever possible if the seller misses their deadline to deliver. You may get the tickets before 10/29 so continue to keep a close eye on your emails and let us know if you have any questions.