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TicketmasterUK has a rating of 1.1 stars from 39 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about TicketmasterUK most frequently mention customer service problems. TicketmasterUK ranks 345th among Tickets sites.
My email was lost, my credit card had been cloned so I had destroyed it. I could not get access to my concert tickets. I rang their helpline and they very quickly sent me an email attaching the tickets. Excellent service.
After waiting 3 weeks for a refund on a ticket that I never received, the customer service rep told me I had to email the venue and figure it out for myself. Again, I had to wait three weeks of emailing these people back in forth with them continuously telling me they "are working on it" or "looking into it". Any message I would receive would essentially be scripted with a line or two of grammatically error-ridden text from the "customer service rep" I was supposedly working with. Insane
My email was lost, my credit card had been cloned so I had destroyed it. I could not get access to my concert tickets. I rang their helpline and they very quickly sent me an email attaching the tickets. Excellent service.
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Ticketmaster: All your entertainment needs under one virtual roof with tickets for theatre, concerts, sport, family events, clubs and more.
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