• Ticket Liquidator

Ticket Liquidator

Overview

Ticket Liquidator has a rating of 3.8 stars from 689 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ticket Liquidator most frequently mention great seats, customer service, and concert tickets. Ticket Liquidator ranks 12th among Tickets sites.

  • Service
    32
  • Value
    32
  • Shipping
    29
  • Quality
    26

Proactively asks for customer feedback

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What reviewers want you to know

Positive highlights

  • It was my first time using Ticket Liquidator and I will definitely use them again.
  • Thank you so much for the exceptional customer service.

Critical highlights

No critical highlights yet

How would you rate Ticket Liquidator?
Top Positive Review

“Grear conditions in tough times”

Christophe G.
12/8/21

It's so convenient to buy tickets on any fest wherever you are. Actually, nowadays it's of course preferable to buy everything from home, because of harsh lockdown and dangerous disease, anyway there are some people who go to offline stores and buy everything they want. I'm for social liability and I understand that it's very dangerous to go somewhere because I easily can be infected or accidentally infect someone. So, I acquire tickets on the fest due to this service, stayed at home. I want to thank this company because it offers great conditions in such tough times.

Top Critical Review

“Horrible experience and zero customer support”

ken k.
7/29/22

I purchased two Adele tickets from this site. It was too be 30 years anniversary present to wife. We have never brought something for ourselves like this. Show canceled and now 6 months later, i cannot get any of my money back - over $5000, which to my family is very painful. I have sent emails and waited on phone for hours. Noone picks up or gets back to me - YOU BASICALLY HAVE STOLEN $5000 FROM ME -HORRIBLE EXPERIENCE

Reviews (689)

Rating

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Reviews that mention popular keywords

ticket liquidator (90) customer service (45)
Thumbnail of user rachelm105
1 review
0 helpful votes
July 21st, 2016
Verified purchase

We had tickets to ColdPlay at MetLife Stadium on Sunday July 17th at 8PM. At 12:30 pm, I received an email saying that the time was changed to 7 PM. We rushed to get there only to have Coldplay come on at 9:15. Why the change? Why the late notification? Why the rush and inconvenience?

Thumbnail of user tanyar24
1 review
0 helpful votes
July 19th, 2016
Verified purchase

The ticket said 4:00 didn't say what time the main fight was, it literally took to long, when the main event started, everyone was tired,

Thumbnail of user suzannek19
1 review
15 helpful votes
December 15th, 2016
Verified purchase

Was expecting a bit more Christmas music (even if hard rock). The loudness obsecured the words when man narrating the Christmas portion of the program. People in front of me had 2 kids (approx 5 and 11)-- they only lasted for 2 songs. Volume was insane. Actually hurt my ears-- unpleasant overall. Extremely disappointed. Saw Mannheim Steamroller last year and the show was somewhat the same-- but didn't break your eardrums.

Thumbnail of user jenniferh277
1 review
0 helpful votes
June 12th, 2017
Verified purchase

I thought the service fees were high and i had to call to and wait on hold forever to get my email sent with my tickets that I purchased for a same day event a few hours away. Which caused me even more money due to having to go somewhere to print them out.

Thumbnail of user tlt1
TL T. – Ticket Liquidator Rep

Sorry if the service fees felt a bit high for you. Those fees help to cover the costs of operating in the secondary ticket market and are standard to the industry. Our fees are competitive with other ticket resellers and allow us to provide great customer service and the technology that makes the transaction smooth and simple. I hope you still enjoyed your show! Thanks for your review!

Thumbnail of user barryc45
1 review
1 helpful vote
February 21st, 2017
Verified purchase

Didnt get tickets emailed until the day of the show, which was unnerving and inconvenient since we drove seven hours and stayed overnight before the show. Part of the problem was the venue's policies.

Service was cordial, but long phone waits and a lack of specifics once contacted left me less than satisfied.

Thumbnail of user tlt1
TL T. – Ticket Liquidator Rep

Sorry to hear you had a less than satisfactory experience with our service. I'm glad in the end that you did manage to get your tickets. We guarantee that you will get your tickets, and I hope that we get the opportunity to provide a better experience for you in the future.

Thumbnail of user robertb362
1 review
0 helpful votes
August 9th, 2016
Verified purchase

This would have been an awesome show had it been in a venue with good acoustics. NRG (Reliant Stadium) is the worst.

Thumbnail of user marym360
1 review
0 helpful votes
July 14th, 2016
Verified purchase

Kiss concert, floor 1 row b seat 5, the band was awsome.

Thumbnail of user loisr7
1 review
0 helpful votes
September 30th, 2015
Verified purchase

Our ticket/seats were not the best. People around us were so crowded and noisy we had to give up our seats and go find other seating. We have gone to Disney events for years to celebrate a birthday. It was a disappointment.

Thumbnail of user brianav
1 review
0 helpful votes
March 21st, 2017
Verified purchase

A day after i bought the concert tickets i got called by your representative. I was told the tickets i bought originally were not available, they have me different seats in their place. The seats were worse than the originals. Not too pleased.

Thumbnail of user tlt1
TL T. – Ticket Liquidator Rep

Sorry to hear you had a displeasing experience! Hopefully we can provide a more solid experience in the future.

Thumbnail of user sandyf20
1 review
0 helpful votes
August 2nd, 2016
Verified purchase

The concert was absolutely amazing. They put on a great show! The only thing that was disappointing was that when I purchased my tickets I did not realize that we were in the very last row at the top of the stadium... the show was still very enjoyable but I could have purchased closer tickets for what I
Paid for mine, which I also paid almost twice as much as the face value. I'm
Pretty sure that I will not be purchasing tickets through your sight again.
Sandy Fisher

Thumbnail of user karlees1
1 review
0 helpful votes
May 5th, 2017
Verified purchase

Great tickets but why the hell do you need $40 per ticket to process the tickets then charge an additional $8 to email me a ticket. EMAIL, doesn't cost $#*!. There's no stamps, no envolopes, we are the ones that have to have it on our phones or r print them off, not you so why do we have to pay for you to send it. Unbelievable. You guys are worse then Michigan insurance prices in Detroit.

Thumbnail of user allisons78
1 review
0 helpful votes
March 13th, 2018
Verified purchase

I love using ticket liquidator. Only thing this time was told in one email I had to download my tickets to take with. Then on another it said use this QRO code. It was numerous emails and calls giving different info that was extremely frustrating.

Thumbnail of user tlt1
TL T. – Ticket Liquidator Rep

Sorry about that confusion, Allison. I hope you were able to enjoy the rest of the process and the show. Thanks for your review.

Thumbnail of user dianeb100
2 reviews
0 helpful votes
July 4th, 2016
Verified purchase

Seeing Jackson Browne andJames Taylor, same night, same venue, was like a dream come true. However, our tickets said 8:00 pm and Jackson started at 7:00. We were not alone in our disappointment. Some people had received emails about the mix up. We did not. To fly to Chicago and miss most of Jackson's opening concert was such a downer. We have loved him for over 40 years. The rest of the evening was fabulous and seeing the two of them do a few songs together was great fun

Thumbnail of user edaj1
1 review
0 helpful votes
February 16th, 2017
Verified purchase

L thought the $25 service fee was too high and you had to pay it for each ticket. And next time l will just go downtown and buy my tickets.

Thumbnail of user laurai21
1 review
0 helpful votes
May 20th, 2017
Verified purchase

Purchase was easy. Did not hear from anyone right away but finally got a call back and notification that ticket is on its way. Hoping for the best.

Thumbnail of user terih11
2 reviews
0 helpful votes
September 1st, 2017
Verified purchase

The tickets were amazing! However I was astonished when I was told I had to arrange to pick up the tickets from a bartender at a hotel somewhat near the venue. Traveling In NYC can be daunting if you don't know where you are and a police office told us not to walk from the us open to the hotel. I have never purchased tickets from a broker and had to do something so shady. Couriers would have been much preferred.

Thumbnail of user rond125
1 review
0 helpful votes
June 30th, 2016
Verified purchase

I went to see Stevie Windwood. I bought his t shirt and he would not sign my record album. Upset me tremendously. I will turn against him.
Was not impressed with Steely Dan, Too theatrical. I wanted to see them as they were in their prime.

Thumbnail of user robertr273
1 review
0 helpful votes
June 14th, 2017
Verified purchase

Paid over double plus service fees and handling for tickets that were available at box office. Many tickets available at $55. I paid $102 each plus $38. In fees. About $140 more than I should for a event that had many seats available from the box office.

Service
Value
Shipping
Thumbnail of user tlt1
TL T. – Ticket Liquidator Rep

Sorry that the ticket prices were high. The tickets being sold on our site are being resold, meaning they're priced at market value as opposed to face value. That market value is subject to change based on the availability and demand of the tickets, so the price of the tickets will often be above or below face value. As for the fees, they help to cover the costs of providing great customer service and the outstanding technology that allows us to create quick and easy ticket purchasing process

Thumbnail of user katherineb49
1 review
0 helpful votes
September 27th, 2017
Verified purchase

For the price I feel the tickets didn't satisfied what I thought they would be. I expected the seats to be a lot closer. So I'm disappointed because I've wanted to see him for like for 5 years

Thumbnail of user courtneyh55
1 review
0 helpful votes
May 2nd, 2017
Verified purchase

You are holding out on fees until you have filled in all info- pain in the $#*! to go back in and change if you were looking to spend within a certain budget.

Thumbnail of user henrys59
1 review
0 helpful votes
September 13th, 2016
Verified purchase

The original ticket price and the price that we paid was outrageous. Almost 1000% and the price from where we were located at Wells Fargo summer we almost need an oxygen. You lost a client!

Thumbnail of user tlt1
TL T. – Ticket Liquidator Rep

Sorry if the price was high for you. The tickets on our site are resale tickets, and tickets that are being resold are sold at market value as opposed to face value. Market value varies based on availability and demand, and those final prices are set by the ticket sellers who list on our exchange. If you get a chance, you should shop around a bit next time you're looking for tickets. You may find that we're still among the cheapest for tickets, at time being cheaper than the actual face value.

Thumbnail of user ronb112
1 review
0 helpful votes
May 24th, 2017
Verified purchase

Easy site to use.
Shame that no other options available online to purchase tickets. Will probably never use again!

Thumbnail of user susann262
2 reviews
0 helpful votes
June 17th, 2017
Verified purchase

A lot of money with extra fees at the end. The tickets were easy to get, but I'd have liked to have been able to see a chart where my seats are. Fees at the end added another $45 to each ticket which stinks!

Thumbnail of user tlt1
TL T. – Ticket Liquidator Rep

Thanks for your review! Glad the tickets were easy for you to get and to access. Sorry if the fees felt a little high. They help us to cover the costs of providing a great service for our customers. As for the seats, we can't release certain specific information on resale tickets before they're sold because it creates the risk of fraudulent and duplicate ticket production. I'm glad you received your tickets! Enjoy your event!

Thumbnail of user susanh243
1 review
0 helpful votes
May 3rd, 2017
Verified purchase

The only thing I wasn't pleased with was that I had to print my tickets. I felt that was something that I shouldn't have to do. For that reason, I probably will seek out a different venue.

Thumbnail of user tlt1
TL T. – Ticket Liquidator Rep

Sorry you were unhappy having to print the tickets. Different tickets have different delivery methods, and those delivery methods are detailed after you select the tickets you're interested in. For the next time, it might be simpler to find some tickets that are physically delivered to your house or that are digitally accessed on a mobile device.

Thumbnail of user cynthiad45
1 review
0 helpful votes
April 10th, 2017
Verified purchase

While the show was really good, the first third was annoyingly hard to hear. The sound was so sharp my husband actually left.

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From the business

At Ticket Liquidator, we believe that you should have access to the experiences you want to be a part of. Since 2003 Ticket Liquidator has been connecting buyers and sellers to give you the opportunity to attend the most sought after—and often sold out—events across the country. Our nationwide network provides access to one of the largest online inventories of sports, theater, and concert tickets. Our business model helps us to keep our prices lower than most companies in the secondary market and our security policies ensure you can buy with confidence. Our goal is to bring you more tickets, better service and lower prices so that you can be there to witness the best the world of entertainment, culture and sports has to offer. Because we know that seeing a legend bring down the house or watching your team win the championship is about more than a ticket. It’s about being there.

Company Representative

Thumbnail of user tlt1
TL T.

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