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Ticket Liquidator

How would you rate Ticket Liquidator?
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Wisconsin
1 review
0 helpful votes
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Very pleasant experience
July 26, 2016

I bought the tickets to see Coldplay for my fiancés birthday cuz it was one of the items on her bucket list and I was well informed to the time change which was awesome and the tickets were very readily available I didn't have to jump through hoops to download them.

Date of experience: July 24, 2016
Massachusetts
1 review
0 helpful votes
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*** BUYER BEWARE! *****
August 13, 2016

Ticket bought directly from the Cape Cod Melody Tent are MUCH MUCH cheaper! $58/ticket! We were charged over $100/ticket through ticketliquidator! Total SCAM! Save $$$ buying tickets directly from the place that is having the concert. VERY DISAPPOINTED! Will never purchase tickets from TicketLiquidator again!

Date of experience: August 11, 2016
Illinois
1 review
0 helpful votes
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Holly Joel has still got it.
August 29, 2016

His voice may not be the best but it never was. What he does perfectly is tell a story with his songs and Billy Joel nailed it during his concert at Wrigley Field on August 26.

Date of experience: August 27, 2016
California
1 review
1 helpful vote
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FANTASTIC CUSTOMER SERVICE
August 30, 2016

My husband forgot our printed out tickets. The help line stayed on the phone until we got in the venue. They helped us navigate their website to download them on our phones.

Thank you!

Date of experience: August 28, 2016
TL T. Ticket Liquidator Rep
over a year old

Great! Glad we could help you figure it out and get your tickets!

New Jersey
2 reviews
0 helpful votes
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Ripped off
August 17, 2016

You moved my tickets then put me behind a pole so I couldn't see the pitcher pitch or batter hit. I've waited for a long time to go and it was terrible that is so hurtful

Date of experience: August 15, 2016
TL T. Ticket Liquidator Rep
over a year old

I'm really sorry to hear you couldn't fully enjoy the game. Unfortunately, since we do not own or price the tickets, information such as visual obstructions is often difficult for us to know of with 100% certainty. What we can always do it put you in contact with the seller of your tickets who may have that information. Sorry again that your experience was tainted by a visual obstruction.

Idaho
1 review
0 helpful votes
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FRAUD & NO COMMUNICATION
April 30, 2017

I did not order tickets, and tehy wont cancel them or refund my card. I have been working on removing an unauthorized charge of over $300 for days now.

Date of experience: April 28, 2017
TL T. Ticket Liquidator Rep
over a year old

Hey, Brittany. I took a look at your order and I see that your order was shown to be fraudulently made and you were issued a full refund. Thank you for your patience in dealing with a difficult situation. I'm glad we got it all resolved. :)

California
1 review
1 helpful vote
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GOT CHARGE 300% OF THE REAL TICKET VALUE. FOUND OUT WHEN I RECEIVED TICKETS. WEB SITE SAYS "BUY CHEAP TICKETS"... I BELIEVE THIS IS FALSE ADVERTISEMENT... TICKET MASTER PRICE FOR SAME TICKET 84 $. THESE GUYS 205 $...(6X)

Date of experience: May 4, 2016
TL T. Ticket Liquidator Rep
over a year old

Hello Luis! We are sorry to hear about your disappointment with the price you paid on your tickets. We here at Ticket Liquidator would be a resale market where, at times, our tickets could be listing above or below the printed value on the tickets. Our goal is to have lower price tickets then other resale market site. If you would like, please reach out to us next time you are interested in ordering event tickets and we can assist you with getting the best available tickets for the price, based on what we would have available from our resale market.

Washington
1 review
0 helpful votes
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Louchia
August 2, 2016

I had the worst experience. I will never buy ticket from your site or another third party, and tell that to all my friends. Tickets were otherprice, 300$ for 2 tickets. We came from another state, I dont know how it happened, but tickets got lost and those tickets can not be printed from the website or replicated. "Pageant of the Masters" told us, its not their tickets and thhy can not dublicate them.We couldn't get in, despite we paid for the tickets. Yes, its was my falt, but things can happeed with anybody. Its 21 century, all tickets has to be available on line, like a plane ticket. Please take me off your mail list.

Date of experience: July 31, 2016
Missouri
1 review
0 helpful votes
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Over priced
June 21, 2017

Locating the seats was cumbersome and imprecise. Extremely high priced fees. Complete rip-off.

Other services are cheaper and going to pick up tix at will call even cheaper

Date of experience: June 19, 2017
TL T. Ticket Liquidator Rep
over a year old

Thank you for the feedback on finding tickets on our site!
Service fees are a standard in the ticket resale industry and these fees go towards maintaining our website and customer service department so we can keep connecting customers with tickets to the events they want to see.
We appreciate you taking the time to leave a review!

New York
1 review
0 helpful votes
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Got fabulous seats!
August 27, 2016

Within a week of the Wicked musical in Columbus, Ohio, I was able to purchase tickets, seats were 7th row orchestra, for a fantastic price! I will be returning for any other ticket needs!

Date of experience: August 25, 2016
TL T. Ticket Liquidator Rep
over a year old

Great to hear! Thanks Andrea! :)

New York
1 review
0 helpful votes
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Amazing
August 15, 2016

Cheapest tickets I could find on the Internet for the best seating. General Admission 1 week before the concert at Madison Square Garden for only $140! Other websites were asking for over $200.

Date of experience: August 12, 2016
TL T. Ticket Liquidator Rep
over a year old

Glad we could get you some good seats at the best price!

Colorado
1 review
0 helpful votes
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Great game!
November 11, 2018

It was great! Steelers is the team to watch. Super Bowl bound! Can't wait til Feb. I want to go to that game

Date of experience: November 9, 2018
Tennessee
1 review
0 helpful votes
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Concert great. Redeeming tickets terrible. Had to run all over Nashville to find someone to print them. Then got caught in the rain. What happened to will call

Date of experience: February 15, 2017
TL T. Ticket Liquidator Rep
over a year old

Sorry the delivery process was difficult for you. The delivery methods are detailed when you first select the tickets you're interested in. If will call is your preferred method of delivery, you can always select tickets that offer that as a delivery method. I hope it's easier for you next time.

Texas
1 review
2 helpful votes
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I bought tickets to the 49ers vs Broncos 2014 Preseason game at Levi stadium. I got awesome tickets and had a blast but when I was ordering the parking pass over the phone the lady I was speaking with told me I would be buying a pass for a tailgating parking lot. Excited I made the purchase only to get my verification email and find out there was no tailgating. Unhappy I called the management team and told them what had happened being I was sold the wrong tickets by their worker and I wanted me money back but they told me all they could do is sell me another pass. Because it was a Father's Day present I had already told my dad about I bought the other parking pass so I could tailgate with my dad and I didn't get my money back for their mistake. I will never buy from this site again because of the 50$ I wasted after buying a pass I couldn't resell because I didn't have it in my possession until the week of the game.

Date of experience: August 18, 2014
California
1 review
1 helpful vote
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I would strongly advise against purchasing tickets from Ticket Liquidator as they do not qualify their sellers before listing. I purchased 2 Club Level tickets at a price of $52 per ticket, with service fees & delivery charges this came to a total of $145. However these were only passes to a supposedly VIP area within the Pepsi Center NOT tickets, and DID NOT include entry to the venue or the event. This was definitely not clear when I made the purchase nor was it on any subsequent confirmation correspondence which clearly stated tickets, rather than passes only. They basically gave us access to the club level bar, and better restrooms. Although I ordered these almost 4 months in advance, they didn't send them until two days prior at which point I realized they were not tickets and had to buy last minute tickets at a premium. The Pepsi Center confirmed you are not allowed to sell these passes independent of tickets and they should not have put them on their site. They provided me a 3% discount on the new tickets and a 15% discount on future orders, which will not make up for either the cost or inconvenience this caused as the tickets were a birthday present.

09/30 Ticketliquidator gave me a voucher code (valid for one year) to the value of these tickets/passes. I considered this a satisfactory resolution.

Date of experience: September 17, 2015
TL T. Ticket Liquidator Rep
over a year old

Hello Jake,

Thank you for leaving a review. I apologize for any confusion regarding your order. I see that you placed an order for “VIP Club Passes”. These passes only allow access to the “Club” area of the venue and do not grant access into the event. It’s also important to note that the tickets were listed under a separate section specifically designated for the club tickets listings. Nevertheless, we do apologize for the confusion and have sent you an email to further address the matter and offer a generous discount on a future purchase.

Best Wishes,

Maxine Davis
Quality Assurance Manager
Ticket Liquidator Customer Support
800-456-8499
Monday-Sunday, 7AM-1AM EST

Georgia
1 review
0 helpful votes
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Will NEVER use Ticket Liquidators again!
August 10, 2016

Tickets were not sent until 26hrs before event. Had originally bought 8 tickets thru StubHub for the first night of a two-night show and found that several people could not make it that night. Fortunately I was able to IMMEDIATELY receive and print my tickets and re-sell them for my cost on Craigslist. I then found 8 tickets for the second night on TL and purchased, but did not receive until 26hrs before the event, which would have been impossible to recoup if we had any problems. Was told this was an VENUE regulations - the SAME venue that we got our first-night tickets immediately thru StubHub. Will NOT be using Ticket Liquidators for future ticket purchases!

Date of experience: August 8, 2016
TL T. Ticket Liquidator Rep
over a year old

I'm very sorry to hear about the delivery delay associated with your ticket order through us. The delivery speed for tickets depends substantially on how soon the seller can access tickets from the direct ticket supplier. Different sellers often access tickets at different times, in different ways - hence, delivery time varies.

We've also reached out privately to you!

Illinois
1 review
1 helpful vote
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Awesome customer service
September 7, 2016

The customer service rep helped me understand the seating and price breakdown. Because I was such a novice at the procedure this was extremely helpful. Thank you!

Date of experience: September 5, 2016
TL T. Ticket Liquidator Rep
over a year old

Thank you for the nice compliments. We certainly try our best to provide the best customer service we can give.

Arizona
1 review
1 helpful vote
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Where's my 200% Money Back guarantee?
June 24, 2016

Tickets purchased from you were invalid, could not get into show, MasterCard notified of fraudulent purchase of these tickets. I will not recommend this website to anyone.

Date of experience: June 22, 2016
Florida
1 review
14 helpful votes
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Scam!
October 6, 2015

We have purchased thousands of dollars over the past few years and our most recent purchase of $1700 for a concert was a scam on this site. We got to the venue and were not allowed into the arena due to the fact that people were already in our seats and our tickets had already been scanned. We called customer service, were on hold for over 45 minutes and were told they'd do nothing at all. 10 minutes later we got a call from a rep stating that there was a representative at the venue, that rep was no where to be found, he didn't exist. We will NEVER buy from them again. We were later told IF we could get proof that we did not enter, though we were on the phone with them through the majority of the concert, we would get back 125%. The venue told us they've never given proof of non entry and do not supply customers with anything proving that. Not only did we miss our event, we were not offered anything for the hassle and were given a difficult time because we were not able to get this letter from the venue. Go elsewhere for tickets!

Date of experience: October 3, 2015
Illinois
1 review
0 helpful votes
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Paul mccartney tickets
August 17, 2016

The ticket I got was not good, it was too the left of the stage and I couldn't see all, for the amont of money I spent, it was not worth it. I ask when I got the ticket, if it was a good ticket, and she said it was good, and it wasn't, I don't miind spending the money, but I expected a better seat., its all about the money, I had to pay a extra $85 dollars for each ticket, which was 4 tickets, which total $340.00. Also the $25.00 rebate, that is a RIP OFF, I have to subscribe to a member ship for a$1.00 and then to get the money, I should either cancel the membership or keep it. You just piss of people when you do this, please don't e-mail me and say your sorry, by the way where does the $85 go to, whose pocket does that go to?

Date of experience: August 15, 2016

Overview

Ticket Liquidator has a rating of 3.4 stars from 689 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ticket Liquidator most frequently mention great seats, customer service and concert tickets. Ticket Liquidator ranks 14th among Tickets sites.

service
32
value
32
shipping
29
quality
26