business logo of Thrive Market

Thrive Market

How would you rate Thrive Market?
grey star
grey star
grey star
grey star
grey star
Arizona
1 review
1 helpful vote
Follow Joan R.
Unfollow Joan R.
Send Message
Share Review
Report Review

Perfection
February 10, 2020

Only healthy choices from reputable brands. Always great prices and great saving with Thrive Market brand. Often. Less expensive than amazon.
Best of all delivered to my door with no shipping charge.
Inside of package aways free and clear of perfumes!
Sales helpers very competent.
Love this online store!

Date of experience: February 10, 2020
Thrive M. Thrive Market Rep
over a year old

We're so glad you're enjoying everything!

Massachusetts
1 review
0 helpful votes
Follow Kevin F.
Unfollow Kevin F.
Send Message
Share Review
Report Review

Care and Fair
April 3, 2020

Thrive first puts the the needs of those who need their organic products at a priority! Especially as we care for people hurting during this virus crisis! Fair, because they have not raised prices on any products! This company is an awesome example to other companies who are taking advantage of food shortages, and raising prices to a degree of shame! I am about 1 year old customer, have told so many people about you and will continue! God Bless all who are working to keep us safe and eating healthy

Date of experience: April 2, 2020
Thrive M. Thrive Market Rep
over a year old

Thank you for reaching out! We're glad that you've been enjoying your membership and have found it especially useful during this time. Thrive On!

Wyoming
1 review
6 helpful votes
Follow Shelly L.
Unfollow Shelly L.
Send Message
Share Review
Report Review

Love Thrive Market
April 20, 2020

I live in rural-town Montana, 60 miles away from the nearest organic grocery store. I love being able to get my organic non-perishables online at a better price than what I find in the store. It makes grocery shopping trips less of an ordeal when I only have to shop for fresh items when I go "to town". I see that people are complaining about shipping times right now, but I want to applaud you for working hard during this time and doing your best under the circumstances. You are valued and appreciated!

Date of experience: April 20, 2020
Thrive M. Thrive Market Rep
over a year old

Thank you for your review and for your support during this time! Thrive On!

New York
1 review
0 helpful votes
Follow Karen B.
Unfollow Karen B.
Send Message
Share Review
Report Review

Great experience
May 23, 2020

I love that they have so many choices of organic products and a huge assortment of vitamins. I've been a member since before the current pandemic, so I know that some products sell out quickly now (they carry some things you can't easily find elsewhere), but you can be notified when something is back in stock. They are friendly to work with, ship quickly, and package items carefully to prevent damage in transport. Many of the items I buy from them are priced much lower than my local grocery store. My only gripe is that so many of their Thrive brands are packaged in plastic. I'd be willing to pay a little extra for herbs and seasonings to be sold in small glass jars, or dry beans, sugar, flour, and similar to be sold in paper bags or cardboard boxes. Overall, I shop from Thrive first before looking elsewhere.

Date of experience: May 23, 2020
Thrive M. Thrive Market Rep
over a year old

Thanks so much for taking the time to share your feedback, Karen!

Missouri
1 review
4 helpful votes
Follow Nn N.
Unfollow Nn N.
Send Message
Share Review
Report Review

I was interested in thrive until after my first transaction. These idiots offer 30% off their items, but when you go to their site it's nowhere to be found even going through checkout. Then these idiots promise you $10 "thrive cash" for downloading their app. Nothing. NADA. ZILCH
Dont waste your time, all these idiots want are theirs annual access fee.

Date of experience: March 3, 2020
Thrive M. Thrive Market Rep
over a year old

Thank you for your feedback. Promotions and discounts are something we love to offer our members! If you haven't reached out to us already please do so we can help locate the promotion and address the Thrive Cash addition to your account for downloading the app!

New Jersey
1 review
3 helpful votes
Follow James L.
Unfollow James L.
Send Message
Share Review
Report Review

Their free trial automatically adds you to their 49$ yearly membership. You will not receive an email about it since it will go to your spam like many others. To cancel, unlike a normal businesses where you can click cancel on the site, you can only call them.

Very unethical practices to make money by tricking your customers.
But if it's in fine print I guess nothing you did was wrong especially if you have no morals. Your focus should be making a great service not tricking people to paying a yearly fee they never about. Thrive Market are filled with children in adult bodies I swear.

Date of experience: October 19, 2018
California
3 reviews
13 helpful votes
Follow Renee K.
Unfollow Renee K.
Send Message
Share Review
Report Review

Great Packaging
June 3, 2020

All my items are wrapped and shipped so nicely, never any spills, open or broken products. Loving this site and being able to find vegan items. Although some prices are not the cheapest, there is a good variety to choose from. Quick shipping!

Date of experience: June 3, 2020
Thrive M. Thrive Market Rep
over a year old

Thanks, Renee! If you ever see products that we carry offered cheaper elsewhere - let us know! We offer price matching on all products.

Indiana
1 review
0 helpful votes
Follow LaDeanna D.
Unfollow LaDeanna D.
Send Message
Share Review
Report Review

Great customer service!
January 10, 2020

Overall, Thrive has great options for many dietary preferences/needs. And when I had an issue with a shipment, I used their chat feature and had everything resolved satisfactorily in less than 5 minutes! Wonderful experience. Awesome Service!

Date of experience: January 8, 2020
Thrive M. Thrive Market Rep
over a year old

Thank you for reaching out! We're sorry to hear about your order but we are glad we were able to get it resolved for you over chat! Thrive On!

Texas
1 review
0 helpful votes
Follow Hilary J.
Unfollow Hilary J.
Send Message
Share Review
Report Review

Nice and Convenient
July 11, 2020

Yeah, you can buy most of the products at other stores, but I find Thrive to be very convenient. Besides, the pandemic isn't ending anytime soon, especially where I live, so I like being able to have things shipped to me (at no charge coz I easily hit the $49 more), packaged extremely well, and arrives in a decent time frame. Nice selection of products, their branded items are less expensive but of excellent quality, and overall, I'm very pleased with their service.

Date of experience: July 10, 2020
Thrive M. Thrive Market Rep
over a year old

Thanks for sharing! We're so happy to be able to provide a safer and cheaper shopping alternative!

Colorado
1 review
0 helpful votes
Follow Brittany V.
Unfollow Brittany V.
Send Message
Share Review
Report Review

I love to get my staples (plus lots of extra goodies) on Thrive cause the cost is definitely better. Plus, I've discovered lots of awesome new products on here. It can be a bit overwhelming with the assortment sometimes, but hey, too much to pick from is better than not enough, right? Customer for 2+ years and no end in sight!

Date of experience: August 21, 2020
Thrive M. Thrive Market Rep
over a year old

We're so happy to hear you're enjoying our products and prices! Thanks for your support, please know our Member Services team is available 24/7 to answer any questions you might have!

New Jersey
1 review
0 helpful votes
Follow Carol B.
Unfollow Carol B.
Send Message
Share Review
Report Review

I'm in my second month as a Thrive Market member, and, on balance, I'm satisfied. The highlights: pantry staples, home goods and spices. I'm just about to try the wine. Like others, I'm frustrated over the pantry staples that never seem to be available (looking at you, coconut water!). But my single largest frustration--and one that may turn out to eventually be a deal breaker for me--is that you can't buy larger quantities. As a gluten-free vegan, I eat lots of dried fruit and nuts. VERY frustrating to me that they only sell small bags of those snacks. Doesn't seem very eco-friendly either. I end up feeling ripped off at having to buy four little bags of say dried apricots rather than one large one. So I'm still a bit on the fence, but if the wine is good, that could be a deal maker for me.

Date of experience: May 25, 2020
Thrive M. Thrive Market Rep
over a year old

Hi Carol! Thank you for taking the time to review our site. We apologize for the inventory issues you are experiencing, we are currently working harder than ever to get back to pre-COVID inventory levels. As for wanting to see larger sizes for nuts and dried fruits, we will pass along your request to our Merchandising team!

Texas
1 review
14 helpful votes
Follow Susan h.
Unfollow Susan h.
Send Message
Share Review
Report Review

I placed 2 orders. I was satisfied with both, and the speed of shipping. But, the next thing I know I get charged a membership fee. I never signed up for it... apparently you don't sign up for it they just automatically charge your bank account. Now you are responsible for calling them to get it refunded. How many people don't look closely at their monthly bank account activity? Why be so sneaky? Why not ask us IF we would like to join? Let the customer make that decision not them. Infuriating and so time intensive on my part to get this straightened out.

Date of experience: April 1, 2018
Thrive M. Thrive Market Rep
over a year old

Hi Susan- I apologize that the membership charge came as a surprise. As a membership-based company, we offer a 30-day free trial that begins with the first Thrive Market purchase. After the trial, we charge the annual fee for our services, as clearly noted in the policy on the checkout page. We also send trial members an email reminder a few days before the membership is activated, as well as prior to renewal. Members can request to cancel anytime by calling us at 866-419-2174, chatting on our site, or visiting http://thrv.me/HzvsNz.

Arkansas
1 review
0 helpful votes
Follow Kilmeny M.
Unfollow Kilmeny M.
Send Message
Share Review
Report Review

Why I Love Thrive
April 29, 2020

Thrive has the best products and customer service around. It is so easy to make a purchase, plus who doesn't love freebies? Even with COVID 19 you still get free shipping on a $50 purchase. You also get the chance to donate to others in need when you checkout. I'm not able due to budget issues every month, but I love the chance to give back when I can. My kids LOVE turkey jerky sticks and I always buy them through thrive because they are typically $1 cheaper than what the local store will have them priced at. I also really love their makeup! These are just a few reasons we love Thrive and will Thrive on for life!

Date of experience: April 29, 2020
Thrive M. Thrive Market Rep
over a year old

Thank you for your review! We're so happy you and your family are enjoying your orders and have been able to find savings in everything!

Wisconsin
1 review
1 helpful vote
Follow Heather D.
Unfollow Heather D.
Send Message
Share Review
Report Review

What happened?
May 7, 2020

One of the reasons why I joined thrive was because the freebies and/or coupon codes that they would give you often. Now for some reason we never get them anymore. What happened? While I appreciate so many things about thrive, it's not very fair to take away all the pro bonuses now. I'm really not saving that much money now.

Date of experience: May 6, 2020
Thrive M. Thrive Market Rep
over a year old

Thank you for your feedback. Due to this unprecedented time, we make it a priority to get members boxes out as soon as possible. To ensure we are accomplishing this we temporarily suspended the free gifts and promotions but we do plan to bring them back soon!

West Virginia
1 review
0 helpful votes
Follow John L.
Unfollow John L.
Send Message
Share Review
Report Review

We love this company!
April 20, 2020

Just wanted to say that we love this company and will probably continue dealing with them as long as they/we are around. Convenient and the products are awesome. Thanks for offering a better food source option!

Date of experience: April 20, 2020
Thrive M. Thrive Market Rep
over a year old

Thank you for Thriving with us!

Oregon
2 reviews
4 helpful votes
Follow Elizabeth J.
Unfollow Elizabeth J.
Send Message
Share Review
Report Review

I joined Thrive two months ago, when going to the grocery store was not something I could easily do. Things have changed a little but having the ability to order high quality products from sustainable producers and distributors is such a blessing and privilege. It is a huge comfort and peace of mind to have a little less to worry about when it comes to food. I'm so excited to try this gluten free sourdough starter! Opening my orders and seeing the "packed by," name written in black marker makes me appreciate the humanity of who is making this possible for me. Thank you workers of Thrive!

Date of experience: May 25, 2020
Thrive M. Thrive Market Rep
over a year old

Thank you, Elizabeth! We are so lucky to have members such as yourself that are aligned with our mission and values. We look forward to continuing to serve you!

Maryland
1 review
1 helpful vote
Follow Kafayat B.
Unfollow Kafayat B.
Send Message
Share Review
Report Review

Quality services
May 25, 2020

Bring back great deals and free gifts for members. Delivery is too delayed, takes too much time before receiving the purchase. That's not encouraging. Also, handling of package is getting rough. Got some of my package in a very bad condition twice

Date of experience: May 25, 2020
Thrive M. Thrive Market Rep
over a year old

Hi Kafayat. We are so sorry to hear about your recent order experience arriving delayed and damaged, these are very rare occurrences. Our standard shipping times are within 2-4 business days. If you haven't already, please reach out to our Member Services team so that we can make this right.

New York
1 review
1 helpful vote
Follow Lorraine P.
Unfollow Lorraine P.
Send Message
Share Review
Report Review

Great products But...
August 25, 2020

I've been a member of Thrive Market for a long time I love the products and customer service is excellent, But the minimum amount needed to receive free shipping it's too high. Especially after paying a yearly membership fee. Also they continue use an excessive amount of packing material and over sized boxes for delivery.

Date of experience: August 25, 2020
Thrive M. Thrive Market Rep
over a year old

Appreciate the feedback! Our packaging is made from 100% post-consumer recycled materials & designed to keep your order safe during shipping

West Virginia
1 review
0 helpful votes
Follow Alicia D.
Unfollow Alicia D.
Send Message
Share Review
Report Review

I can not exclaim enough about Thrives packaging. It's never come to me with opened packages, missing seals nor ever had glass breakage! Competitive pricing often times exceeding all my inquires into retailers for exact items or a product offered by Thrive that equals or exceeds another brands name product. I consider Thrive products 'brand name' as the quality is equal to and often times, exceeds the 'brand name(s)'!

Date of experience: February 18, 2020
Thrive M. Thrive Market Rep
over a year old

It's wonderful to hear you're enjoying all of our Thrive Market products! We love them too and we're happy you're enjoying everything. Thrive On!

Arizona
1 review
0 helpful votes
Follow Kelly B.
Unfollow Kelly B.
Send Message
Share Review
Report Review

Loving Thrive Market, it's the bright spot in eating right now with organic foods and eco-friendly shipping materials and prices that help me get through each month. The boxes arrive like presents that I'm excited to open and explore.
Thank you for everything about Thrive that's positive in a tough time!

Date of experience: May 1, 2020
Thrive M. Thrive Market Rep
over a year old

Thank you for your review!

Overview

Thrive Market has a rating of 2.9 stars from 2,125 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Thrive Market most frequently mention membership fee, credit card and free trial. Thrive Market ranks 3rd among Meal Delivery sites.

service
209
value
215
shipping
195
returns
117
quality
189
This company responds to reviews on average within 3 days