Thrive MarketReviews 2,144

Once you give them your information,. They WILL bill you the MEMBERSHIP FEE NO MATTER WHAT! I tried to cancel after the first week. Received emails trying to retain me. This company only makes money off memberships. Filing a complaint

This site is like if Fresh Market were a warehouse club that delivers. Pricey. Yet tempting, maybe, if you're not close to anything like that.

It offers a tempting "free trial," as well. Sign up and get a super deal (mine was organic almond butter for $2 delivered). Cancel within three months and no membership fee is charged.

The site doesn't allow one to cancel, however. Instead, the cancel button gets you a message informing you that you will be contacted by customer service within 24 hours.

At which point, I'm annoyed by the unnecessary complication and a bit weary of the questionable business ethics implied by it.

Turns out, I had good reason to be. The message from "Darbrielle (Member Services)" was the pitch for reduced services at a reduced rate that I was expecting at this point, so I politely thanked her, declined, and asked to be "immediately" canceled.

Astonishingly, that still did not happen. Instead, I received a second email reiterating the previous offer, or otherwise demanding what is, by now, my *third* cancellation request.

It took me a couple of days to draft a response which did not include profanity. The terse reply finally relented, adding that, "If you do decide to shop with us again, please note that the nonrefundable membership fee will be charged the day after you place your order." Yeah. That's not gonna happen.

I can't even imagine what hoops these folks might have in store for someone with billing or delivery mistakes, but I urge you to never find out.

I included my P O Box AND physical address as I had no idea how my PAID shipment would be delivered. This method is recognised by every company I do business with including Amazon, Wal-Mart, Chewy.com and a few others. Their disclaimer says they don't ship to P O Boxes. So, what DID they do, instead of using the physical address? They shipped it to the P O Box using the least expensive method which can take up to 10 days to be delivered. The day b4 Thanksgiving at 3 in the afternoon, I had to go out and try to buy the merchandise I didn't receive. My post office did not receive the box until the Saturday following the holiday which I promptly refused. I will not be home for the next t holiday and have no use for the stuff I ordered. Then, they said "we don't give refunds but will make an exception but will have to take out $12.50for the cost of returning the order". Think twice before completing your order online. I not only had to do double the work for the holiday meal, but complied w with their requirements and still got charged for it. Buyer beware.

I have only been a member of ThriveMarket.com for less than a month, but rarely have I seen a more conscious website. You DO have to purchase a membership after your first free month, but Thrive donates as much money possible to feed the poorest parts of our country. For instance, I was educated on an Indian population (I think Lakota-Sioux) 98% of these people live SO FAR below the poverty line that they can't even get a vehicle to get them out of there for essentials like medicine and food.

My dollars spent and your dollars spent FEED this indigenous population. AND! OMGosh... thy have wonderful food and even better customer service. If you don't live in a place that has a Whole Foods, ThriveMarket.com offers an inexpensive and delicious way to eat organic, raw and super-foods.

It's fantastic, and needs our attention and support.