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Vivian F.

2
Level 2 Contributor
Cartersville, United States

Contributor Level

Total Points
899

12 Reviews by Vivian

  • Hungry Root

1/25/22

I like HungryRoot for their sauces and meat substitutes. Pumfu sounds weird but is delicious. Love the seasoned tofu! I like that you can pick the items like groceries instead of having to do the meals. I've tried many of the meal delivery companies and HungryRoot is my favorite.

Tip for consumers:
Fill out the like and dislike sections so you never get things you don't want

Products used:
Vegetarian options

Service
Value
Shipping
Quality
  • 1-800-PetMeds

2/12/21

My cat has bad flea allergies and has had shots and pills to help her. I recently moved so I was not near her regular vet anymore so I called them up and asked if they would write her a prescription since they saw her for the same issue many times. I told them I would get it filled at 800 pet meds since I was not close by anymore. So I got the message that the vet would fill that prescription this one time. They said if I came into the office and got the medicine from them it would be $8 if I called for a prescription to be sent by an online pet prescription company and it would be free. So I place an order with 1-800 pet meds and all is well. Gave them the information of my vet to contact. I figured it would be taken care of quickly. Two days ago by and I'm thinking well maybe it was mailed I wonder when it will get here. So I contact my vet to find out if pet meds contacted them and if it was authorized to be on the way. The vet'ss office now tells me to write a prescription for 800 petmeds it will be 8 dollars. So I gave them their 8 dollars. They said they would send the authorization to have it filled. I hear from the vet's office later and their fax machine and printer and copy machine were all having issues. So they said they would take a picture of the prescription and email it to me and then I can email it to 800 pet meds. I did so 1-800-petmeds said thank you for your email now mail us the hard copy I will send it out. They still would not send out the prescription without me sending them an original through the US mail which would take more time for my cat to get her pills. Then they sent me an email asking me if I still wanted the prescription! I asked them why they would want a copy of a copy. It's clear than my vet authorized for these pills to be sent. I just wanted an explanation about their policy it seems antiquated to snail mail something these days. All I got was an email back with your order was canceled thank you have a nice day. So I need to find a new place to get my cat her prednisolone.

Tip for consumers:
Make sure you have a hard copy of prescription and you aren't in a rush to help your pet

Products used:
Customer service

Service
Value
  • Fabletics

4/12/19

I, like many others, became a "VIP" in order to get the 2 leggings for $24. I liked that the ones I chose had a built in pocket in the leg. When I did receive my order the long leggings looked like they would fit a pre-teen (I ordered med) But I know leggings stretch. I tried to put them on but felt like a sausage getting stuffed in a casing! I could have worn them if I wanted to feel bound. But, no, returns are easy. A return label is in the bag. No postage necessary. The other item I ordered was shorts which is nice as it has the tight material with loose flowing material over it so I kept those.

It took several contacts with customer service to find out the status of my return. No communication on it unless I investigated it myself. They got it back on the 31st but no refund yet on the 9th. So I contacted them again by chat (no longer have email support) and said they were received, as if it were today so refund coming sometime next week... (they say 5-7 business days) I would have actually liked to have exchanged the leggings for a larger size but that was not shown as an option. When I asked about it they said there would be a shipping charge so I declined. Hopefully I will get my refund.

The items are a nice quality but run small and price tags are high. I doubt I will let them charge the $49.95 each month for me to pick outfits. I wanted one nice outfit to wear to the gym to feel inspired but I think I will stick with leggings from Amazon and a t-shirt!

Tip for consumers:
Items run small unless you love super tight

Products used:
Mila Pocket Legging
Olesia Shine Short

Thumbnail of user ivyt14
Ivy T. – Fabletics Rep

Hello Vivian,

We truly apologize for your experience! Your feedback is important, and we would like to make things right. A representative from our Member Services Team will email you shortly to assist you.

Best,
Ivy

  • Warby Parker

12/7/18

I can't believe all the bad reviews! I was impressed with everything about them. I did the get five frames to try on at home deal and immediately loved one particular pair. I sent them back and placed my order for them online.

My only dissatisfaction with the process was with my eye doctor not making it easy to get my prescription. Not Warby Parker's fault. But once I did, the glasses shipped fast and the way they were packaged was in a fun cartoon box and a good quality case and a fun eyeglass cloth along with info on how to take care of them. All in all very efficient and professional. I order a lot of glasses online and they are usually quite poor quality but these were reasonably priced and I can tell much better quality than other companies.

  • Chewy

3/30/17

I get my cats food from them every month. I buy over $49 so I get free shipping. I try different foods to get my cats exposure to different grain free healthy brands. Sometimes it works out and other times they refuse to eat what I buy! Happily though, when I wrote to Chewy to tell them my cats didn't like a certain product, they responded by immediately refunding me for it without having to return it! I call that great service! I can buy with confidence.

Products used:
Tidy cat litter, fancy feast and American Journey grain free.

Service
Value
Shipping
  • Wish

3/12/17

Wish carries everything under the sun just about! I have ordered a ton from them mostly because of their great marketing. They reward you with discounts for buying. They notify you thru their app of new deals and rewards.

Keep in mind, most items as Asian size so usually order up a size or two. The prices are so low, as long as you keep this in mind, you will get some cool items. Not just clothes but tools, housewares, lots of unique kitchen gadgets.

Everything takes a while to get to you so just give them at least a full month the majority of the things show up. If it does not, just let them know thru their app or email and you get refunded really quickly.

I had to give them 5 stars for the great service and fun items and how they keep you coming back for more. Do not be turned off by reviews about small sizes and long wait times. Just realize it ahead of time and you will be happy what you can get for very little money.

  • RoseWholesale

3/12/17

Original review with 2 stars has changed to 5 stars! After seeing this review, Rose Wholesale gave me a full refund! So off I go to buy some more from them! Original review is below.

I ordered $28 worth of items in early January. They have so many nice clothes at low prices, it is difficult to NOT want to order. But, be warned, if your package does not show up, the best they offer is half what you paid and some credits to use at their site.

I did receive an order previous to this one and liked the top. It was thin material and not real well made but good for the cost.

I think it is bad business that even with a tracking number that all it tells you is "Sorry, your shipping information has not yet updated" They said because I didn't buy insurance, all they can offer is half of what I paid.

I get packages often from China and they usually eventually make it to me. I buy them from Wish.com and on the rare occasion when their packages don't show up, they refund the whole thing with no questions.

Thumbnail of user customerservicer
CustomerService R. – RoseWholesale Rep

Dear Vivian F,

Thank you for your review.

Please note that shipping insurance is not compulsory. However, we do highly recommend that customers do purchase this during the check out.
If your item is deemed lost or damaged during transit we will offer you a full refund for your item or resend the item again to you for free.

Please reply to our message via the ticket system, and we have offered a solution for you.

Rosewholesale Customer Service Center

  • AppliancePartsPros

3/10/17

I bought a heating element for my dryer and it did not solve the issue. A metal wire on it popped off when installed. I wrote to them to ask if I'd be refunded if I mailed it back. I didn't want to spend the money on shipping if it would be turned down for a refund since it was installed. I saw today they shipped me out a new one without me even sending the old one back! What a nice surprise!

  • Green Chef

2/6/17

So many meal ingredient companies out there now. Before signing up for one, make sure you look at the meals for that shipping week and for the weeks ahead. Also check when you future meal kit (that you pay full price for) will ship. If just doing this to get the low intro initial shipment, make sure to skip the next mean delivery right after you sign up. Don't cancel--just skip that weeks delivery. If you don't, by the time you receive your first food box, the next one will be scheduled to ship. This is what they count on I believe.

If you end up liking the service, you can get that box to ship or see if you like the following shipment even better and continue like that. Always review the upcoming menu.

I loved the vegetarian meals I got and I got 3 meals for 2 for only $9.95 for my intro. If you get the right promo code, this is a super bargain! No other meal companies have that low of an initial cost. Everything was delicious and fresh! I would love to continue if I could afford it. But they do give you recipes so you can easily make them by buying ingredients at the local grocery with the exception of the Haloumi cheese which I can't find locally but was unique and sooo good.

So just read all the small print with any of these meal companies and you should enjoy some great fresh food and a feeling of accomplishment when you prepare them successfully! Kinda like a cooking lesson is included!

  • eBay

2/6/17

I have been selling on eBay for over 17 yrs. Wow, it was great in the beginning! In fact, I was able to make it my only job for a period of time in the past. However as time went on, rules became more stringent for sellers and more lax for buyers. In the recent years, I have had buyers take advantage of the "not as described" reason for return. Once a buyer states this as a reason for return, it automatically means the seller pays for return shipping. A buyer can be a nightmare and no way to let the public know because no negatives or even neutral is able to be given to a buyer. I have sold one item that I know was working and the buyer claimed it did not. When they returned the heavy item (lots of return postage I had to pay) I got back a DIFFERENT item than the one I shipped out. However eBay still gave them their money and I was left with a damaged non working item AND my money. Recently someone claimed I sent a different item than the one in the listing claiming "the stitching looks different". I had no similar item so no way that was possible. This is all so frustrating dealing with the buyers that get snotty and accusatory. So after 17 yrs, I am hanging it up! I Will still be a buyer because now I know I can return anything at someone elses expense if the notion hits me. I can also buy a similar model electronics item and say "not as described" and return to them my old dead one at their expense! They do have many bargains so it is a great place to buy. They are all about the buyers.

  • Thrive Market

10/27/15

I love to eat healthy foods and many products are difficult to find at my local grocery store. Thrive Market offers great deals on organic choices and always has quick service with everything packaged well when it arrives. LOVE sourcing my food at ThriveMarket!

  • thredUP

10/27/15

They give you rock bottom payment for what you send. Even though it is new or like new (unworn). The small amount they pay you can only be used to buy more stuff from them. The prices to buy the clothes is not much of a bargain.

However, something good is the items I items you receive. They all have Thred Up tags attached and were very nice choices for me. The packaging is very well done and creates a good impression.

But do not recommend because of the super low amts they pay you for quality clothes. And the email you get from the owner DOES go unanswered even though he asks for your feedback.

Come on Thred Up, nice idea but don't be so stingy/greedy!

Tip for consumers:
Don't give up anything too high end--you will still receive peanuts. Only give them items you were planning on giving away free anyway. Then you won't be disappointed in the tiny store credit.

Service
Value
Shipping
Quality

Vivian Has Earned 19 Votes

Vivian F.'s review of thredUP earned a Very Helpful vote

Vivian F.'s review of Thrive Market earned a Very Helpful vote

Vivian F.'s review of Green Chef earned a Very Helpful vote

Vivian F.'s review of Wish earned 5 Very Helpful votes

Vivian F.'s review of eBay earned 2 Very Helpful votes

Vivian F.'s review of Fabletics earned a Very Helpful vote

Vivian F.'s review of Warby Parker earned 5 Very Helpful votes

Vivian F.'s review of AppliancePartsPros earned 2 Very Helpful votes

Vivian F.'s review of Hungry Root earned a Very Helpful vote

Vivian hasn’t received any thanks yous.

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