The Rotten Fruit Box has a rating of 4.1 stars from 55 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with The Rotten Fruit Box most frequently mention customer service. The Rotten Fruit Box ranks 5th among Organic Food sites.
Incredibly delicious snacks! It tastes like the perfect fresh summer berries but with a satisfying crunch! I can't have cereal without them now! I actually look forward to cereal each morning to put these delicious snacks on them! I was surprised to see some negative reviews about customer service because I've always had a wonderful and prompt experience.
After waiting a month for these to arrive I am very disappointed. They taste disgusting, nothing like I expected. I knew they were dried but not to the point of being crunchy with not much flavour left in them. Overpriced and not nice at all.
Incredibly delicious snacks! It tastes like the perfect fresh summer berries but with a satisfying crunch! I can't have cereal without them now! I actually look forward to cereal each morning to put these delicious snacks on them! I was surprised to see some negative reviews about customer service because I've always had a wonderful and prompt experience.
Products used:
Strawberry, raspberry snacks
Everything I have gotten from The Rotten Fruit Box Company has added a spark of flavor - White Onion - a crunch - dried Strawberry and warm smoothness - creamy watercress soup!
Tip for consumers:
Just go for it!
Products used:
Dried fruits of all kinds, strawberries, pineapple, persimmons, raspberries, cherries,
Dried veg mix,white onion, broccoli
Dried soups watercress/potato, gazpacho
Risotto
The taste of these products are amazing!
The customer service is excellent also
My order was delivered in a reasonable time frame and I couldn't wait to enjoy my freeze dried snacks. The ice cream was much better than I ever expected
Products used:
Snacks, gummies, ice cream, olive oil
Great products, the freeze dried berries are my favourites. Nothing extra, no additives, pure berries and fruits.
I love the idea and waited and waited for arrival of the box. It never arrived, no emails, no communication about ETA or delivery delays. When I asked for a refund they replied with a slightly unprofessional tone. Could be better service, would buy if I saw it in a shop.
The quality of their products are what I imagine the quality would be if I had a freeze dryer and did my own. My favorites are the raspberries and the strawberries. I like to take them in my semi and eat them on top of yogurt. So yummy!
Products used:
Freeze dried fruits
I recently had a fantastic experience with The Rotten Fruit Box. This amazing company sources fruit from local farms that would otherwise go to waste, freeze-dries it, and passes on the savings to customers like me. I was truly impressed by their mission and the quality of the items I purchased.
I decided to try their Bits and Pieces pouches, which turned out to be a great choice. Not only did they offer a variety of fruit, but some pouches even contained larger pieces, which was a pleasant surprise. What's even better is that these pouches were discounted!
While my main intention was to get their loquats, I couldn't resist exploring their other offerings. And let me tell you, the loquats did not disappoint! They were crunchy, light, and perfectly sweet—everything I had imagined. I even experimented by rehydrating a few loquats in my drink, and the flavor was even more delightful.
Despite the distance, the shipping was surprisingly fast considering it came all the way from Portugal. I placed my order on May 27,2023, and received it on June 7,2023. I couldn't be happier with my purchase and with the company as a whole. I'm already looking forward to my next order from The Rotten Fruit Box!
Tip for consumers:
Don't hesitate to order. Worth every penny!
Products used:
All the ltems I purchased were/are delicious
After waiting a month for these to arrive I am very disappointed. They taste disgusting, nothing like I expected. I knew they were dried but not to the point of being crunchy with not much flavour left in them. Overpriced and not nice at all.
Tip for consumers:
Avoid
Products used:
Tasted the dried fruit
Hi Sue! I am sorry to hear our snacks were not to your liking. We have to try to take your feedback and be even better at what we do. However, we are very surprised we even got a 1-star rating for customer service: we replied to every comment and email you left along every step. I guess no matter what we did we would never be able to be up to your very high standards :(
Took a chance on the from an ad. I like the concept. I ordered the"bits" box. It had 4 or 5 bags of various fruits, odd bits and powder, I assume it is leftovers of the process. I used this in smoothies and homemade granola so perfect pretty pieces were not needed. This as perfect for my needs and an even better deal. This was shipped quickly and packaged well. I'll be ordering again! I have recommended this to many friends already
Tip for consumers:
Try several types I was surprised at how good the kiwi was
Products used:
The "bits" box
I used the fruit on top of my yogurt or as a raw snack. So much better than normal dried fruit because there is no added sugar and it tastes better. It is also more dry so you have to get used to that.
Order number: *******
Tip for consumers:
That it is not like normal dried fruit, so you cannot compare the taste or texture to that, but it is amazing in its own way
Products used:
Fruit.
I bought several different varieties of this fruit snack and all of them are delicious! They make a perfect snack to take hiking; light, tasty and satisfying and you don't have to worry about the fruit getting spoiled or bruised in your backpack. AND, freeze-drying fruit that would otherwise go to waste, what a fabulous innovation! :)
Tip for consumers:
N/A
Products used:
Freeze-dried fruit snacks.
Absolutely amazing idea! This company supply so many different freeze dried fruits that are bursting with flavour! We have probably tried about 80% of their range so far.
They supply them in recyclable packaging and deliver in a cardboard box,, they are thinking of the environment as well as their customers.
You even get a reward on your birthday!
What's not to love!?
I bought "bits" pouches in random flavors, but mentionned in the comment section that I had a preference for berries. I'm really happy because that is exactly what they sent me: raspberries and blueberries. They are delicious and healty! They are really good in yogurt/oatmeal or cake frosting! I am really happy with my purchase even if it's a bit expensive.
I love this concept and products, it's heartbreaking to think that there's a lot of fruit going bad because the mainstream distribution will not work with small producers or oddly shaped products.
Then the product itself is amazing. I love having a healthy snack that is full of real flavor and not sugary.
I recommend and will continue to buy from them.
Let's compare apples and apples! Their apple snack contains 26 grams of dehydrated apple which equals 300 grams of fresh fruit. For the same price you could buy 1000 grams of apples which is over three times as much fruit. I just ordered a dehydrator for $50 and will be drying my won fruit from now on.
I opted out of the subscription and ordered a single box to give this fruit a try. I liked the story and mission behind this company and who isn't looking for healthy snacks, right?
I decided to try a virety of the fruit so I ordered strawberries, raspberries, apples, bananas and peaches. The strawberries and peaches were recommended by other customers on the site so I made sure to include those in my choices.
It took about a month from when I ordered for it to arrive. That seemed fairly reasonable considering the site was warning about a 5 day shipping delay and a Canada Post strike although many others were complaining about shipping speed.
I was excited when my box arrived but that kinda dissipated when I started opening the pouches. I started with the peaches, when I opened the pouch it didn't smell like peaches but like some kind of tea and they tasted just like the smell. Rather dissapointing.
The bananas were the same but they do have a slight banana taste. A bunch of the banana slices were stuck together and they crumble when you try to separate them.
The apples were also disappointing in flavor. I like the shape more than the standard apple chip but they lack the flavour compared to other brands I've tried.
However the raspberries and strawberries are really quite delicious. The only problem with them is a lot if them got smashed in shipping, theres a lot of red powder in the pouches.
I'm not sure if I'll order again but if I do it will be a strictly berry order and I wouldn't go with the subscription. It's a nice treat but I'm not sure the cost and benefits are balancing.
Hi Julie!
I am sorry to hear that your first experience with us wasn´t the best and we didn´t live up to your expectations. There was a Canada Post strike that impacted shipping times considerably for our Canadian customers. As far as the snacks you didn´t enjoy, send us a quick email and we will have them replaced for something else or for the same fruits, should you wish to try again. As you mentioned, they are some of our most highly rated fruits. Thank you
The quality is great, but it is a little expensive so I always buy when the products are on sale which there are lots of.
Products used:
Mainly individual packs and pieces of fruit. Also soups and rice dishes.
I love their product! Their prices are great, they have a good delivery time and it tastes great. Everything they make is good for snacks or baking.
Tip for consumers:
The subscription is wonderful, they email you discounts but they dont email you so much that it’s annoying
Products used:
Rasberry, sour cherry and mixed bits
I am not going to lie to you, it has been about eighteen hours since The Rotten Fruit Box arrived and I have already eaten all of the freeze-dried pineapple. Like, I can not even described to you how good it was.
The box was wonderful - in fully biodegradable, compostable packaging and crammed to the brim with nutritious, healthy goodness. So good that I have already put an order in for my second box.
Products used:
All of them
I'm in love with freeze dried fruit, and this guys make an excelent product! I find dried fruit soft and sticky and this frreze driwd fruit is crunchy and super tasty. You can use as snach, take it with yogur, add it to your milkshake, even to add color and taste to the salad! There are some sweeter fruits and some sour fruits, if you don't like all the flavours I recommend the custom set or even give it a try buying one or two bags. I'm a customer forever
Great company and amazing freeze dried fruit! My favourite is the cinnamon apples. Bonus: You get a free pouch on your birthday, how cool is that?
I've had a great experience with this company. The fruit is always delicious and packaged with care. Would highly recommend!
I think I might be addicted to these things. I ordered a few just to try and loved them so much I placed a monthly box order. Customer service is wonderful too. Can't wait to try a few new ones next month! I'm finding lots of ways to use them too.
The Rotten Fruit Box is love at first sight. Even though I waited a little while for my order, it tasted amazing. I really liked the snacks from this store. And the concept itself is also very cool, I like that the creators of the site have found a new approach to food recycling. I'll order 100% on The Rotten Fruit Box more than once again.
I'll give two stars just because two of the six fruits I tried were very good. The rest tasted like old grass clippings to me. I contacted customer service and they literally told me it was my own fault and problem and then canceled my membership for complaining. I was simply looking to change what grow I recieved each month and needed assistance.
100% natural freeze-dried fruit snacks in a box. Healthy freeze-dried fruits from small farmers delivered straight to your doorstep. Help reduce food waste. 100% natural freeze-dried fruit box. Ideal for home or work
Hi John!
I am sorry to hear that it looks like your box got lost. It has certainly been one of the side effects of the Coronavirus lockdowns. We have been fortunate that is has been very rare. We do send out several email to our customers after purchase and when you reached out saying your box hadn´t arrived we immediately offered to expedite another box. Unfortunately, you didn´t accept this offer and asked for a refund which we submitted. Your suggestion that we refund your box and still send out snacks was not something we could have done. Thank you