ThePatioDepot.com has a rating of 4.7 stars from 142 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ThePatioDepot.com most frequently mention customer service, and tilt umbrella. ThePatioDepot.com ranks 3628th among Home Shopping sites.
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I always want the neutral color, I have the sober and simple choice of any product. I got me all choice here in patio. I read all the reviews and got an idea that it is the great site and good products. Love these colors of products and range of products. I would say rather roaming, choose this website and purchase products from here. There are always in stock and they deliver whatever color you want, and wherever you want. Effortless shopping on the Patio
I ordered two telescope chairs and a side table. The side table was cancelled by the manufacturer and my account was credited for the table. I placed my order on 6/28/2020, and I just followed up on the status of the two chairs on 8/3/2020. I was told the order was acknowledged by Telescope and would be shipped in two weeks. I said I wanted to cancel the order because the deck chairs would arrive AFTER the summer was over. I was told I could not cancel the order. If Telecope has only acknowledged receipt of the order and can't ship for two weeks, then why can't I cancel. They have had the order for five weeks already. This is poor customer service, and I will not recommend. I most certainly will never order anything from Patio Depot again.
I always want the neutral color, I have the sober and simple choice of any product. I got me all choice here in patio. I read all the reviews and got an idea that it is the great site and good products. Love these colors of products and range of products. I would say rather roaming, choose this website and purchase products from here. There are always in stock and they deliver whatever color you want, and wherever you want. Effortless shopping on the Patio
I tried contacting them and have had no response, no one to chat with either. I purchased a cantilever umbrella June of 2017. I live in New England so it's stored most of the year. It has totally faded but that is not my issue. It separated from the top and now it's just trash and supposedly they have the best warranty. That is a fat lie! Do not purchase anything from them. I was a very happy client until they decided not to get involved.
I could not let this opportunity that does exist once in a life come to pass. The Offset Umbrella Aluminum Tan 10 was perfect and its cheaper price allowed me to save a lot. Looking forward to shopping with you guys again. The Patio was delivered in good condition.
Came here for a couple chairs to place around my pool. At first, I was just looking for something simple, but I ran across their zero gravity chairs. I must say it was worth it. Great quality and super comfortable. The mesh material doesnt get hot when out in the sun, so there is no burning or need to place a towel before sitting. Great site with a good collection of items. I'll come back for more stuff around my pool area.
I am very pleased and satisfied with this company. I just got excellent patio service from ThePatioDepot website.
Highly Recommended.!
Ordered a 7 piece Wicker Patio Set With Cushions. They advertise that the package would arrive in 3-6 business days it arrived in 2 days. I must say Mike was a great help really took the time to walk me through the process of installing my patio set. I will be recommending you guys to all my friends and family. We want to take the time to thank Mike and your team at www.thepatiodepot.com. Me and my wife love the patio set it was a great add on to our deck.
With thanks,
Isaac Williams,
I am a simple and sober person, who highly recommend offline purchasing. But I found this site and the website is pretty good, once register with them and they will start sending exciting offers. They use a standard delivery partner for delivery of their packages, it is very safe.
This website is really well made. Its easy to use, straight forward and the check-out is quick. I was also very impressed by the dedication of the customer service staff. Will come back for sure!
I recently received a new patio set I had ordered from this website. I was really impressed by the quality of the product. Its stunning and high end!
So Nice...
I would like to provide the best review of Patio Depot online product, Which I bought a hammock with a pillow. It is a very good product within at cheap and best price, It looks elegant and attractive. It is useful for my clients which are sophisticated. It is equipped with necessary items and It is very safe for heavyweight persons, too.
Happy about my outdoor heater I got for my patio a couple months ago, definitely now more than ever since its gotten cold outside. I stay in a fifth floor apartment with a small balcony and didnt want anything too big. They had a tabletop model that was perfect for the space I needed to heat. It was easy to setup and now I can enjoy my patio even when its snowing.
I just received my order and i am very happy. I really didn't know what to get for my husband's birthday. I know he loves BBQs so i started looking at grills but then i fell on this site and i was real amazed by the great inventory. I was able to find an even better idea and he loved it. Thank you
A++++++++++ service and product i have used ever. You may use without any hesitate.
Highly Appreciate.
Ended up getting more than I originally thought. I placed my initial order for a pack of solar powered walkway lights for my back entrance. Shipping was really fast! I loved the look of the lights and came back for a patio set for my deck. I went with a Rattan Wicker bar table with chairs. When it got here and my husband set it up I was thrilled. Quality was immaculate, and the design was flawless. I found my new patio supply store.
I needed an umbrella for ma patio, I always like to be outside but I spent so much time that I would burn sometimes. Really glad I got this big umbrella now I can take naps outside and stay cool. Plus beers stay colder a while longer. Also thank you David for answering all my questions over the phone! 5 stars
October of last year (2017) I contacted The Patio Depot regarding a defective 8' offset umbrella. They offered me a replacement 10' umbrella. They didn't have the 8' in stock. It's now April 24th (2018) and after several emails and phone calls. They claim that there is still no stock. It seems a little strange that a company that claims to be one of the largest patio furniture store doesn't stock this umbrella. Especially this time of year. The run around I'm getting is getting OLD. Next stop the Better Business Bureau.
Tip for consumers:
SHOP ELSEWHERE
I was ordered ThePatioDepot few days ago. There was provided an excellent service and on time delivery. I would like to recommended for anyone.
Thanks!
We purchased a few lounging chairs for our pool side, the price are reasonable and service was excellent
Recently bought an outdoor patio cooler from here and it works great. I went with the all in one model that has two tables and chairs that fold out from it. Im very outdoorsy and this thing is perfect for a camp out, not to mention it is very durable. It gets the most use on my deck near the grill. Its a very solid item, stellar quality.
So my friend told me about this website for patio furniture called patiodepot and I have to say, I was pleasantly surprised at the selection they had with great specials and free shipping. We got a full set and honestly I love it, Im very happy I used this website
This heater sheds a lot of heat. There are four heat settings: fan off / on with one or both elements. The highest setting is too hot after a few minutes, good for instant heat to eliminate cold. Then I have it in the lowest setting to keep the heat in the room. I would recommend to everyone.
Thank you Patiodepot! Was not sure what to get so I called customer service and they were so helpful in guiding me so that I pick the right set for my yard. Really nice people and shipping was quick. I recommend them!
Purchased a 11 cantilever patio umbrella Sept, 2017. The umbrella has been outside less than 3 months & it is already fading.
Also the mechanism on the arm of the umbrella is defective & does not allow the umbrella to open properly.
Contacted Bob a manager at Patiodepot on several occasions & was informed we would have to pay $150 for shipping of a new umbrella. This was after several contacts by us before he even responded.
Terrible customer service & vaque warranty info on their website.
BUYER BEWARE!
Superb quality and good materials. I got my umbrellas in just a couple days after ordering. My customers are already finding them useful. Will send them your way! Thanks for the speedy shipping!