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TheKBOutlet
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TheKBOutletReviews 35

5.0
thekboutlet.com

TheKBOutlet Reviews Summary

TheKBOutlet has a rating of 5 stars from 35 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TheKBOutlet most frequently mention customer service, shower door and time shopping. TheKBOutlet ranks 223rd among Bathroom sites.

service
1
value
1
shipping
1
returns
1
quality
1
New Jersey
1 review
5 helpful votes
Follow Ariana A.
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Ordered a new kitchen faucet for my home and they had the best price I could find. Great customer service, kept me updated throughout the entire process.

Date of experience: March 6, 2017
New York
1 review
5 helpful votes
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AMAZING
March 7, 2017

Had a wonderful time shopping with this company. Ordered a Dreamline shower door and I had it in my home in about a week. The door was undamaged and was easy to install. Highly recommend shopping with this company!

Date of experience: March 6, 2017
New Jersey
1 review
7 helpful votes
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Amazing!
February 18, 2017

Just received my Delta shower system and its incredible! The service is weirdly good. Not like your traditional online companies. I was updated constantly and had the tracking information by the end of the day! Merchandise arrived in good condition and was sealed (as promised). I cant wait to order more from this company and I think its DEFINITELY worth shopping with them over the other guys. Headache avoided!

Date of experience: February 18, 2017
New York
1 review
5 helpful votes
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Very pleased
February 14, 2017

I shopped here for a Dreamline Shower door and although my initial product arrived damaged, they had a replacement product out to me in 24 hours. The replacement has arrived and it is in perfect condition. I am very happy with their services and would recommend them as a trusted retailer.

Date of experience: February 14, 2017
New York
1 review
2 helpful votes
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Fantastic Experience!
February 8, 2017

Needed help purchasing a shower door for my home and I stumbled across this company. They spent an hour on the phone with me, explaining what I should purchase and asking me and my contractors questions to ensure that I purchase the right product. I had a great experience with these guys and received my merchandise about 5 days later. I had a great experience with this company and I hope you do too.

Date of experience: February 8, 2017
Florida
2 reviews
7 helpful votes
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AWESOME!
January 31, 2017

I was looking for a Delta shower fixture and a Dreamline shower enclosure. Thekboutlet have really in depth descriptions of the product I was looking for, the specification, and the dimensions of the merchanidse. Their attention to the detail on the website was very good and that made me very comfortable. They are very accurate from my past experience of the same product which was a plus compared to other websites. They, by far have the lowest online prices that I could find. They also had a free shipping offer with no sales taxes, which I couldnt pass on. I just finished installing everything and I am extremely satisfied with the result of this company. I would STRONGLY recommend this company and I never write that.

Date of experience: January 31, 2017
Argentina
2 reviews
11 helpful votes
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I appreciate that this website has more information available about the product you're planning to buy than other websites do. I wouldn't have found a product-demo video online if I searched for it myself. However, if you're like me and have a ton of questions before buying something pricey, give customer service a call or shoot them an email. I spoke with Paul and he explained to me the differences between two EAGO tubs that I couldn't decide on. I ended up choosing the EAGO AM195 and could not have been happier with my decision. After-all, those LED lights make the water look so soothing. I will definitely shop again when I refurnish my basement bathroom. A+++

Date of experience: January 31, 2017
New York
1 review
5 helpful votes
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DreamLine-D*******-04 for our bathroom project. I placed the order online for a DIFFERENT door but received a notice it would out of stock for quite a while (I apparently ordered the Dreamline D*******) I called to cancel as I needed it sooner than it could come and had to come up with a Plan B fast. The sales rep listened to my dilemma, told me that this door was available in the time frame I wanted for LESS money. I went through with the deal, the shower is beautiful and is now installed. Now my shower out shines my home bathroom... may be time for another upgrade at the house.

I think this is one of the best kitchen & bath companies out there. Will be back! Cant wait for them to open the showroom.

Date of experience: January 30, 2017
GB
3 reviews
2 helpful votes
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Perfect company!
January 27, 2017

I live in the UK and really wanted 2 Hansgrohe Faucets for my home.
They are very expensive here, so I thought I may get these on my trip to Philadelphia.
I was able to order these in advance and pick them up from their location!
I got the faucets and they are beautiful! I have now arrived home and am installing the products as we speak.
I think this company is very reliable and I would strongly recommend this company to my friends and family.
Safe shopping all!

Date of experience: January 26, 2017
New York
1 review
5 helpful votes
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Could not be HAPPIER!
January 24, 2017

I was shopping around online for a Delta T4767 Ara Roman Tub Trim with Hand Shower and stumbled across this website because they had the best deal. This item was not in stock and took about 2-3 weeks to receive and ship. I was really pleased with their customer service team, they E-mailed me every other day with an update. Once the product shipped, I received the tracking information and it came to my house the next day! I would strongly recommend this company and will definitely shop with them in the near future.

Date of experience: January 24, 2017
New York
2 reviews
10 helpful votes
Follow Svetlana N.
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I am not a person to write a review on a regular basis. As a matter of fact, I never write reviews.
This time, however I couldn't resist the urge to express how impressed, greatful and astonished I am that companies like TheKBoutlet still exist. Not only the quality of products are incredible, but the warmth and quality of customer service are, to say the least, are outstanding.
They know everything about their products and more than willing to explain all the details about it. The customer service explained everything about the shower doors, different types of it, which one would be better for my particular bathroom! They waited until I measured the space and gave me advice on what would be better for my particular bathroom and for my needs!
What does usually happen when you already paid for your product to any company? The moment they got paid, they basically forget about you. I'm sure you would be surprised to hear that after I received my shower doors and misplaced installation instructions, I called the customer service at TheKBoutlet and couldn't believe that the person on the other end, despite the fact that the sale was already made, was willing to stay with me for a long time, instructing me step by step on how to install my shower door!
If TheKBoutlet will keep up this work, I am sure they will grow into a huge company that is known to be the best! I recommend them, recommend them, recommend them!

Date of experience: January 24, 2017
New York
1 review
6 helpful votes
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Excellent!
December 28, 2016

I hesitated to make such a large purchase online, but given the same product was available at a handful of retailers I trust for MUCH MORE, I took a breath and trusted this would work out. I had to order 3 of the Dreamline SHDR-*******-07 shower doors for my house and they are amazing! Very high quality doors and the hardware included complements my bathroom well. I'm glad I purchased from this company.
Arrived quickly, all parts intact, and the final product looks perfect in my bathroom. I'm a big believer in Thekboutlet, and now definitely a returning customer.
Thank you!

Date of experience: December 28, 2016
Pennsylvania
1 review
5 helpful votes
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Awesome website
December 8, 2016

Shopped with this company because I did business with them in the past. Ordered a Brizo faucet for my kitchen with the touch smart technology and I love it! Was super easy to install and fun to use for the family. Highly efficient, unbeatable prices, and just an overall happy shopping experience for me. I dont think I would every buy something for my home from another company. These guys are doing it right, already brought them numerous customers.

Date of experience: December 8, 2016
Pennsylvania
2 reviews
7 helpful votes
Follow Paul M.
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First time shopping with these guys and they were amazing! I really enjoying doing business with them and will be back again. I bought a Dreamline Shower door and they had the lowest price I've seen anywhere. The sales rep was amazing and sent me a blog they actually wrote to answer my questions! Super impressive. Thanks again.

Date of experience: December 6, 2016

From the business

TheKBOutlet - The Leading Dealer Of Luxury Kitchen & Bath Products. Also, The Home Of The Highest Rated Customer Service & Best Online Deals.