• The Flower Shop

The Flower Shop

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Overview

The Flower Shop has a rating of 1 star from 6 reviews, indicating that most customers are generally dissatisfied with their purchases. The Flower Shop ranks 146th among Flower Delivery sites.

  • Service
    2
  • Value
    1
  • Shipping
    1
  • Returns
    1
  • Quality
    1
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
2
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How would you rate The Flower Shop?
Top Critical Review

“Dont bother”

Lorrie Ann A.
11/15/22

Wish I could give a -5 but it only allows for zero This company is absolutely disgusting. They are unclear about charges, charge you multiple times and then not respond when you inquire about about why. They advised me I had to pay an additional delivery fee because the driver couldnt deliver. The driver called me and told me it was due to being dark and not an incorrect address. I should never have been charged this. Not to mention the dont just charge $10 the put a hold on your credit card for $110.66. No one has gotten in touch with me and Ive been looking into this for 4 days now

Reviews (6)

Rating

Timeframe

Other

Thumbnail of user lorrieanna
1 review
1 helpful vote
November 15th, 2022

Wish I could give a -5 but it only allows for zero

This company is absolutely disgusting. They are unclear about charges, charge you multiple times and then not respond when you inquire about about why. They advised me I had to pay an additional delivery fee because the driver couldnt deliver. The driver called me and told me it was due to being dark and not an incorrect address. I should never have been charged this. Not to mention the dont just charge $10 the put a hold on your credit card for $110.66.

No one has gotten in touch with me and Ive been looking into this for 4 days now

Tip for consumers:
Stay away and dont get ripped off

Products used:
Flower delivery

Service
Value
Shipping
Returns
Quality
Thumbnail of user dougr185
1 review
0 helpful votes
March 8th, 2021

I searched for a florist in a specific district of Toronto. This website came up showing the exact neighborhood. I ordered. The delivery was screwed up and when I called I was told they were "thousands of miles away" and could do nothing.
I was told I "needed to understand"
No offer to fix the issue.
I asked to cancel and receive a refund but the happy occasion we had ordered and paid for did not happen

Thumbnail of user enriquep79
1 review
0 helpful votes
December 17th, 2022
Verified purchase

Very disappointed what I ordered online is nothing close to what actually got delivered. Very low grade arrangement was delivered. Not worth the money I paid

Thumbnail of user johnnyb623
1 review
0 helpful votes
December 27th, 2023

Promised a flower delivery before Christmas. Emailed and said that it would not arrive until after Christmas. Then, on the newly promised date they called and said that they were canceling the order because no flower shops in the area were willing to take the order. Clearly their business model is flawed if no flower shops will take the order. This business will not be around long with this type of service.

Service
Thumbnail of user kates735
1 review
0 helpful votes
January 29th, 2024

Extremely bad florist, what was as ordered and paid for was not at all what arrived, a completely different bouquet? Did not offer a refund or even an apology when we asked why the bouquet was missing the flowers we ordered.

Thumbnail of user amandas1501
1 review
0 helpful votes
May 11th, 2021

Terrible experience - a week late and they still haven't delivered flowers. They lie about delivery time estimates - phoned daily and they kept saying that they were going to deliver that day. Please save yourself and go with a local florist.

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