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    Theenginecompany.co.uk

Corporate Values

Overview

Theenginecompany.co.uk has a consumer rating of 1 star from 1 review indicating that most customers are generally dissatisfied with their purchases.

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Top Critical Review

“AVOID AVOID AVOID The Engine Company!”

Ilyas M.
5/9/20

I ordered a VW engine from this company through a parts site. Their price was fairly good so I went with it. Let me tell you all of the red flags and what went wrong. - The reviews the company has are bs and probably done by the owner himself. The company is so shocking that's why there's no Google reviews or any place you can review it. - it's not a professional company and just ran by a bloke in his house. Sometimes that's ok but for this guy, you will receive the worst customer service EVER! - Any promises the owner makes, he won't fulfill them and if you chase him down he will tell you not to call him and hang up on you Ok so what happened? I bought the engine. It arrived late so I had to reschedule my mechanic's time slot to place it in my car. Secondly, the engine ended up being faulty. When I asked to return it, he he said he would come to pick it up himself. Then suddenly changed his mind about it and tells me to pay the £50 to send it. Delayed giving me information about the delivery address and delivery time to run down the warranty period. Once I sent it, he refused to pay for the labour costs and only offered to pay for the engine refund. Even after that, I had to chase him down for a long time to get my refund and they were being dodgy about it. If you still want to order from them after this, USE PAYPAL and good luck. Honestly I've never been left fuming by this guy more than anyone. Even when the mechanic spoke to him he couldn't believe his behaviour.

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Reviews (1)

Rating

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ilyasm17
1 review
1 helpful vote
May 9th, 2020

I ordered a VW engine from this company through a parts site. Their price was fairly good so I went with it. Let me tell you all of the red flags and what went wrong.

- The reviews the company has are bs and probably done by the owner himself. The company is so shocking that's why there's no Google reviews or any place you can review it.

- it's not a professional company and just ran by a bloke in his house. Sometimes that's ok but for this guy, you will receive the worst customer service EVER!

- Any promises the owner makes, he won't fulfill them and if you chase him down he will tell you not to call him and hang up on you

Ok so what happened? I bought the engine. It arrived late so I had to reschedule my mechanic's time slot to place it in my car. Secondly, the engine ended up being faulty. When I asked to return it, he he said he would come to pick it up himself. Then suddenly changed his mind about it and tells me to pay the £50 to send it. Delayed giving me information about the delivery address and delivery time to run down the warranty period. Once I sent it, he refused to pay for the labour costs and only offered to pay for the engine refund. Even after that, I had to chase him down for a long time to get my refund and they were being dodgy about it. If you still want to order from them after this, USE PAYPAL and good luck. Honestly I've never been left fuming by this guy more than anyone. Even when the mechanic spoke to him he couldn't believe his behaviour.

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Typical questions asked:
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  • Where is the company located?

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