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The Classy Home has a rating of 4.7 stars from 17,531 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with The Classy Home most frequently mention customer service, shopping experience, and delivery date. The Classy Home ranks 5th among Furniture sites.
This company responds to reviews on average within 19 days
This is my 3rd purchase of the Palace Imports Solid Wood Jumbo Chests. These are absolutely AMAZING! They are beautiful pieces of furniture! They are tall and narrow enough to where they are perfect for small spaces, but still provide ample storage space. They are top notch quality, easy to assemble, and best of all - affordable for solid wood! Plus - The Classy Home ships quickly and securely. A++++
I ordered my item beginning of December 2023, and I still did not received it. This company customer service is terrible, and AM trucking they work with to deliver merchandise is the worse… they are giving me wrong information, and running me in circle. This is the worst experience. I already paid them, and not having my order after over 3 1/2 months… please, please do not buy anything from this company. You will be in my situation for sure… they are absolutely terrible. Even they did not deliver my order. They send me email that if merchandise is damaged. I am not allowed to reject it! What kind of company will treat the customer like this except " the classy home" I am very upset, worry that my money is gone, and still waiting to maybe see a light at end of the tunnel before I claim an action against them.
This is my 3rd purchase of the Palace Imports Solid Wood Jumbo Chests. These are absolutely AMAZING! They are beautiful pieces of furniture! They are tall and narrow enough to where they are perfect for small spaces, but still provide ample storage space. They are top notch quality, easy to assemble, and best of all - affordable for solid wood! Plus - The Classy Home ships quickly and securely. A++++
Products used:
Palace Imports Jumbo Chest
I am extremely satisfied with my purchase from The Classy Home. Not only did they keep me informed every step, but the delivery company delivered on time and was very polite and professional. One piece of hardware was missing, but I informed them and it came in a timely manner. I would highly recommend this company for all furnishing needs.
Thank you for your wonderful feedback, June! We love hearing our customer's satisfaction with our service as we always strive to provide the best customer service. Looking forward to doing business with you again soon!
Great price. Fast shipping. Cheaper than I could get locally because my chair side table was small enough that I did not have to pay freight shipping.
Thank you for your feedback, Jason! I am glad you are satifsfied with our prices, shipping time and service. We look forward to serving you again soon.
You met my expectations, delivered and assembled it all with your White Glove service.
Very satisfied
Thank you
I ordered a lovely faux fur comforter from The Classy Home and it came after about 4 business days. I'm delighted with the comforter, it's lovely and soft and warm, and there were no problems with the ordering or shipping whatsoever. Great work!
Rebecca, thanks for your feedback! We are glad that you are satisfied with your purchase. Looking forward to serving you again some time.
One of the panels on the extended table had a corner that was lifted/damaged. The process of showing and speaking to someone within the company was easy. I was very impressed with how fast they resent new panels to us. I would highly recommend the company.
Hi Francisco,
Your feedback is truly appreciated! Thank you for the taking the time to share you satisfaction with our service.
Gorgeous style, incredible quality, lots of compliments! Excellent customer service too! Great price too!
Thank you Laura! We're so glad that you like your new chairs.
I was skeptical of buying a bed on line but glad I did. Communication with the company was great. The bed is beautiful. The men that put it together weee professional.
Thank you so much for your postive feedback! We really appreciate it.
The bed is sturdy and perfect for my 8years son.
One part(no 6) was cracked and they sent replacement very quickly. We are happy with our new bed and looking to buy queen size bed if we find!
Hi Sahadev, We truly appreciate your feedback on our product and service!
We look forward to doing business with you again soon!
The table is stunning, the whole process to receive the table was very easy and the description was accurate. Exceeded my expectations.
Thank you so much Maryury for taking the time to share your experience! We are glad to hear that you were satisfied with our service and with the table you received. Keep on shopping!
All furniture shipped is good order and assembled.
Thank you for your amazing feedback Reginald!
Fast delivery. Beautiful item. Will order from the Classy Home again. Great prices!
Thanks Sheryl, looking forward to serving you again some time!
Quick delivery, very satisfied. Quick delivery, very satisfied
Thank you Juilie!
I love the rug. It took a little longer than I expected but worth the wait.
Thanks Kathleen, use it in good health! Looking forward to serving you again in the future!
Delivered on time and packaged well. Courteous delivery men.
Thank you Michele!
Excellent communication throughout the entire process. Even rushed the delivery due to my travel schedule. Fantastic customer service.
Thanks for your positive feedback! We're glad to hear about your great experience!
They had a better price on the exact same piece of furniture that my local furniture store had. Shipping was easy and there was excellent communication with the delivery company. It arrived incredibly well packaged. My husband owned a UPS store and professionally packaged things for a living and he was impressed with how well it was packaged. I will definitely order from Classy home in the future!
Hi Jessica, thank you so much for your amazing feedback! Your kind words mean a lot to us. We look forward to serving you again in the future.
We bought a dresser from The Classy Home. The communication was great and very professional! They went the extra mile when I asked for an additional knob matching the dresser I bought from them, that I needed for a different piece of furniture I already had for years - they sent me an additional knob from the manufacturer for free! I love The Classy Home and will use again! And our dresser is beautiful and high quality!
Products used:
Dresser
Hi, thank you so much for your positive feedback! Having you as our customer means the world and so you will be treated accordingly. We look forward to serving you again!
Ordered a dresser after talking to salesperson via telephone. Dresser delivered in about 3 weeks without any problems. Very happy with price and service
Thanks Joel, we appreciate your feedback! I'm sure you'll love your new dresser. Can't wait to serve you again in the future sometime~
This dining bench is exactly what we were needing! Fast delivery, easy to put together. It looks beautiful with our table and chairs. Thank you
Thank you Karen, your feedback is appreciated.
I was a little apprehensive regarding buying from here based on some of the other reviews, but decided to take my chances. I did not have any issues, but I do live in a major metropolitan area. It took about 7 - 10 days for me to get my sofa, and the company that delivered it was easy to work with. The sofa itself is as expected. All in all I would say a job well done. I would buy from the Classy Home again.
Products used:
Loveseat
Hi Elizabeth, We're glad to hear that you like your sofa and the service received. We truly work hard to fill our customer's needs and we are happy that we met that mark. We look forward to serving you in the future.
I was weary at first to order online and from a retail store I'd never heard of for the amount I was spending. Great communication threw email after you order with tracking number. Was packaged perfectly nothing damaged and love my new gorgeous living room set. This set sets tall and has wide seats. Thank you.
Go for it. They will not disappoint.
Tip for consumers:
Very high-end furniture
Products used:
Living room sofa with matching loveseat also ordered additional loveseat
Hi Tammy, we're so glad that you like your new living room set!
It is indeed beautiful and we are truly happy to hear your feedback!
It means the world to us and it's the customer's like you that make our job a true pleasure.
Thank you!
We'd been searching for the perfect piece and finally found it! Great quality, easy assembly, and endless compliments!
Hi Melanie, The cabinet is indeed beautiful! Thanks for your review. We look forward to serving you again in the future.
Everything arrived safely and was well packaged.
Due to our remote location it took awhile to get the cabinet delivered.
Hi Heide, thank you for your amazing feedback! We really appreciate it! Looking forward to serving you again some time!
Gain trust and grow your business with customer reviews.
The Classy Home, name in itself suggests, how much we are eager and anxious to turn your ordinary looking home into classy home. We, at, The Classy Home firmly believes that your home is your most proud possession in this world, so, to make your proud...
Hi Angela,
Your feedback is truly appreciated! We are so happy to hear that you like the quality of our products and most of all your satisfaction with our service. Looking forward to doing future business with you!