• The Chosen Prime

Is this your business?

Claim your listing for free to respond to reviews, update your profile and manage your listing.

Claim Your Business
Is this your business?

Overview

The Chosen Prime has a rating of 1.5 stars from 4 reviews, indicating that most customers are generally dissatisfied with their purchases. The Chosen Prime ranks 4th among Action Figures sites.

  • Service
    1
  • Value
    1
  • Shipping
    1
  • Returns
    1
  • Quality
    1
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
1
How would you rate The Chosen Prime?
Top Positive Review

“Excellent service and product”

Jiin G.
2/14/19

I ordered a beast wars masterpiece dinobot form this website. Shipping was SUPER FAST, and figure was well protected in the shipping box. I was seriously impressed how fast I got this item, and at a good price. I highly recommend this website!

Top Critical Review

“Customer Service/ Product”

Daniel N.
9/10/21

I ordered a figure from the Chosen Prime. Upon receiving the figure, it was broken. I contacted them and had pictures as proof and they refused to do anything about it. Saying I had to contact the manufacturer to get this resolved. They advised they could charge me to fix the figure once I received replacement parts for the figure. Just do yourself a favor and don't order from this store. They will not help you once they ship the item to you. Even if the figure is broken or missing parts they will tell you tough luck. Not a good shop to order from. Toy Dojo or BBTS or any other store will help you with problems with their products. Not sure how long a business can survive with refusal to make a purchase right to the customer, especially if the item is broken in the box.

Reviews (4)

Rating

Timeframe

Other

Thumbnail of user danieln806
1 review
3 helpful votes
September 10th, 2021

I ordered a figure from the Chosen Prime. Upon receiving the figure, it was broken. I contacted them and had pictures as proof and they refused to do anything about it. Saying I had to contact the manufacturer to get this resolved. They advised they could charge me to fix the figure once I received replacement parts for the figure. Just do yourself a favor and don't order from this store. They will not help you once they ship the item to you. Even if the figure is broken or missing parts they will tell you tough luck. Not a good shop to order from. Toy Dojo or BBTS or any other store will help you with problems with their products. Not sure how long a business can survive with refusal to make a purchase right to the customer, especially if the item is broken in the box.

Products used:
Fans Toys Apache

Service
Value
Shipping
Returns
Quality
Thumbnail of user joaog29
1 review
3 helpful votes
June 5th, 2021

I bought a couple of figures from chosen prime and the package got lost in the international shipping. I spent a lot of money with the purchase and the worst happened. The package was lost. Now nobody is responsable for nothing, because they are not responsable for international shipping that gets lost. So my money is gone and no figures. I advise everybody ouside the states to take this is in consideration, for the next one might be you. I am super displeased as expected, and no way i will purchase anything else from that company. I regret the day i have made the purchase

Tip for consumers:
From my experience i cant give no positive feedback about chosenprime. Hope nobody else have the same problem. Because paying for something and then get its purchase lost is not consumers fault.

Thumbnail of user blahb57
1 review
0 helpful votes
March 1st, 2024

They sell items they don't have. Website charged card for out of stock item. Basically they'll steal from you.

Thumbnail of user jiing
16 reviews
73 helpful votes
February 14th, 2019

I ordered a beast wars masterpiece dinobot form this website. Shipping was SUPER FAST, and figure was well protected in the shipping box. I was seriously impressed how fast I got this item, and at a good price. I highly recommend this website!

Sitejabber for Business

Gain trust and grow your business with customer reviews.

How do I know I can trust these reviews about The Chosen Prime?

  • Sitejabber’s sole mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about The Chosen Prime?

Is this your business?

Claim your listing for free to respond to reviews, update your profile and manage your listing.

Claim Your Business